Standout Reviews 

257
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought 4 different jackets before I found the size/ style that suited me. Standout has loads of choice at great value prices. Return process is simple and refunds are processed quickly (other retail... See more

Rated 5 out of 5 stars

Fast delivery, competitively priced and easy to order on the website. Ordered a pair of Lacoste Sliders that were a little too big when I tried them. Sent them back with a note requesting an exchange... See more

Rated 5 out of 5 stars

Fantastic company! A special thank you to Roger for going above and beyond to make sure the parcel arrived next day. Great customer service and shopping experience throughout. Had to return shoes d... See more

Rated 5 out of 5 stars

I recently purchased Ellesse and Sergio Tacchini t-shirts and polos from Standout, and I couldn’t be more impressed! The quality of the clothing is fantastic—comfortable, stylish, and exactly what I w... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(257)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Glad I found this shop, the clothes make eyes light up, the quality of them is outstanding, prices are great value for money & the service is outstanding too. Their NASA reflective t-shirt had every detail perfectly thought out, including a beautiful embroidered NASA badge & unexpected extras, all perfect for the armchair astronaut to whom it was given & who was utterly delighted.

February 15, 2021
Unprompted review
Rated 1 out of 5 stars

The most ridiculous thing happened to me in 2021

I actually ordered and purchased a size 11.5 UK from the seller Standout. Once I received the trainers, I removed the attached Tommy Hilfiger tag and tried on it. After that, I was wondering how the heck it did not fit on me at all as for per Tommy Hilfiger shoes size 11.5 UK would be perfectly right fitted for me. Then, I took a look at the label inside the shoes and noticed that I had received a size 10.5 UK! How ridiculous it is! I was silent for a while after I realised that and had nothing to say about this prank. Sighed! The seller was Standout and I just wanna say to you that if you don’t have the right size of shoes for whatever reasons, like out of stock or you got a lot of extra size 10.5 UK shoes that no one wanted to buy etc., for your customer that has been chosen, then please do not deliver that the wrong size to skimp your customers! All you need to do is just to tell us customers the truth that you do not have the size for us beforehand and cancel the order for us instead of delivering a wrong size to us. We customers are putting full faith on you sellers. I was really disappointed about this! I had never been experienced something like this before in my life. Hopefully, you would be improved in the future.

February 12, 2021
Unprompted review
Standout logo

Reply from Standout

Hi, Very sorry to hear that. We would never send the wrong size on purpose and would have been a genuine mistake. Unfortuantely mistakes can happen. We would always be happy to resolve and refund or replace. However there were no emails or messages from yourself so we were totally unaware of an issue until we saw this review. It doesn't show your order number or details so we have requested information to help find your order and resolve the issue.

Rated 5 out of 5 stars

First Class Outfit

Excellent from start to finish.
Great products at great prices.
Superfast delivery.
Just wished more companies could be as professional and reliable as Standout.

January 6, 2021
Unprompted review
Rated 4 out of 5 stars

Just received a pair of Levi’s 519…

Just received a pair of Levi’s 519 jeans.
Every thing seemed ok and genuine, but I noticed in the back pocket just a small red tag? Should say Levi’s ???
Know questioning if it is genuine.

December 9, 2020
Unprompted review
Standout logo

Reply from Standout

Hi, thanks for the review. We have been trading for over 15 years and welcome you to research us online and contact Levi's directly (As we only buy directly from the brands we sell). Blank Levi's tabs are actually a genuine thing. If you google this you will find the answer on the Levi's site. A small number have to be produced like this to keep that tab as a registered trademark. Thanks.

Rated 5 out of 5 stars

Came across this website when looking…

Came across this website when looking at finding my hubby some new shoes. This website came up with a very generous price compared to most shops I checked reviews out and seen lots of positive so I felt to leave my own review to also help boost the company if I can.
Very very happy with my purchase and very fast delivery.
My new go to when treating the Mr.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Top Notch Service

Top Notch Service
First time ordering from these guys. Initial order was a size too small so re-ordered new size before even sending back the return. New item arrived and refund authorized for original order in matter of 48 hours. Happy customer - would recommend and use again for sure.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a Gant Hooded top which…

I purchased a Gant Hooded top which there was an issue with delivery which was unable to be delivered due to incorrect details ( my error). I spoke to customer services and they despatched the item again same day while waiting for the original item to be returned.
First class professional service, and will be my first stop for designer clothing.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

First time ordering from here and definitely wont be the last! Tshirt arrived super quick and excellent quality. Amid the pandemic we still got on time right before our eid celebrations!

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Ordered a leather Superdry jacket in the middle of coronovirus lockdown on a Sunday and it came the next day. Almost half the price of anywhere else and a genuine product. Will return.

May 12, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I could

If I could give a zero I would. Terrible customer service. Advised to re-order a product after failing to deliver initial order but price had been increased.

April 22, 2020
Unprompted review
Standout logo

Reply from Standout

Very sorry about that. Unfortunately you did not enter your full address. It was missing the house number and street name. We was unaware and Royal Mail could not deliver so returned the package. Again there was no information about this and the return department believed it was a return so refunded in full. We explained this and apologised - unfortunately the mistake made was not our fault. And if we could have sent again we would - but a refund was already sent. We would have honored any price change.

Rated 5 out of 5 stars

A very happy customer

I have received my item the next working day, but nfortunately my item was too big for my husband which I ordered it as a surprise for Christmas and needed a replacement, the price was no longer on discounted.
I am extremely happy with the customer service I received from Roger. He resolved my issue within minutes I texted this company. Once I receive his M size I will post a photo of it. Its a shame they don't do women's too. The material is so soft and of good quality I would love one for myself too. It looks gorgeous too. But the highlight of everything is the customer service I have received. Thank you so much Standout Uk, thank you Roger for getting back to me in minutes. You have made my day and I will definitely order again from Standout Uk.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding Service.

First time user of Standout and I have to say that the process and level of service was outstanding.

The ability to use PayPal was brilliant and I am particularly pleased with the speed of the delivery.

The item was perfect so I am well pleased. Just bought another jumper in the sale with the discount included in the bag.

Top marks folks.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Tout s'est très bien passé

Tout s'est très bien passé, aucun problème, produit conforme et commande arrivée dans les temps ! Je recommande.

There were no problem, the product was as on the web site. It arrives on time. I recommand.

July 16, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look