The Startermotor & Alternator Company Ltd Reviews 

118
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Took a genuine alternator,I was given a cheap one in exchange only for the other one to go faulty and go incredibly hot within days.i went back only for them to tell me it was a problem with my car ?

Rated 1 out of 5 stars

bad company I wanted to buy a generator to have it delivered to my daughter, but he refused all orders paid in full with a different delivery address. obsessive security = bad publicity sorry f... See more

Rated 4 out of 5 stars

100% correct parts supplied which was a gamble sending this order across the other side of the world to me here on Norfolk Island. All efforts with dimensions were made to ensure the correct starter m... See more

Rated 5 out of 5 stars

Tom is very knowledgeable and helpful. He doesn’t try to sell you something you don’t need. He explained how to test everything out first before I went ahead and placed an order for an alternator b... See more

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3.6

Average

TrustScore 3.5 out of 5

118 reviews

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3.6

All reviews

(118)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Ordered a alternator for my Toyota yaris as the price was the best i had found,it was delivered by lunch time the next day...

Friend of mine fitted the part for me with no problems car running great again.

Would recommend this company to all :)

Thanks guys keep up the good work.

April 19, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, reliable, professional company. Thank you.

My Nissan Primera broke down last Tuesday after my alternator had packed in but I foolishly risked the drive home with a dying battery......failed. The AA recovered me home but by Wednesday afternoon (within 24 hrs) my car was back on the road primarily because of this fantastic company:

1. A Google search found them easily near the top spot and by far the cheapest price for a pattern replacement alternator. It was easy to search for and pay securely for my alternator on their user friendly website.

2. On request they prioritised my delivery on a 'By12' service which meant I received it before 12pm the following day, absolutely free of charge. Despite a despatch from Devon to Lincoln, it actually arrived before 10am. The Item was perfectly packaged and in a brand new condition.

3. I queried the item by phone as it looked slightly different from the Nissan original but their customer services support was brilliant and the guy knew what he was talking about. The item was fitted by a local garage with no complications.

If more companies operated in this manner we would not be staring down the barrell of another long recession.

Brilliant!

Charlie

June 9, 2012
Unprompted review
Rated 5 out of 5 stars

well done!!

i ordered an alternator for my digger on a tuesday pm and was delivered to me in france by the friday am, wonderful service and very helpful staff on the phone. 100% in every way, and have recommended you to others. and i will be using your company again in the future.

May 17, 2012
Unprompted review
Rated 5 out of 5 stars

Great !

Struggling to get a sensible price on a replacement alternator for a Lister genset - little bit of research - bingo, found these folks. Look no further !

May 15, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Speedy service, great price and just what i needed, if my company has any altenator problems i will definitely recommend

May 15, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Best price by far, excellent quality and fast delivery. Many thanks.

May 15, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I came across the Motor Company through a Google search and they found a Alternator for my ageing Toyota 3ltr Surf and delivered within 3days great service keep it up chaps I will certainly recommend you to all my 4x4 pals. once again thanks for your help

March 22, 2012
Unprompted review
Rated 5 out of 5 stars

Happy Customer!!

I struggled to find a starter motor for my Opel Astra GTC Cdti in South Africa, nobody seemed to have stock.
I came across the Starter Motor Company via Web search for the part number, and contacted them.
They were nothing but helpful, and I managed to import from the UK for a third of the price it cost to get it through the dealer in SA.
Delivery was quick and painless.
an all around good experience
Much appreciated, would recommend this company any day!

Ross Eadie
Cape Town, South Africa

January 25, 2012
Unprompted review
Rated 5 out of 5 stars

Better service than a six-star hotel

In my quest for a starter motor I came across this company by accident. Being a pure novice in the game of 'Hunt the Part Number' I ended up making at least three phone calls. At all times the staff were friendly, understanding, and helpful. They could teach many large companies a thing or two about customer relations. Give them all a Gold Star!
Simon Holtom, Baldock, Herts. farmergiles@u-boot.co.uk

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent 100%

Ordered an alternator for my Toyota Land cruiser, arrived the following day. Value for money. Very helpful people. I would use this company again. I would recommend other people to try this company first.

January 1, 2012
Unprompted review
Rated 5 out of 5 stars

*****

Absolutely fantastic from start to finish. Google searched pajero alternator and you where the first and definitely the best. After spending a fortune replacing the regulator & rectifier every couple of years on my old one i am so happy with my new alternator *****

December 3, 2011
Unprompted review
Rated 5 out of 5 stars

First Class Service

Needed an alternator for my Chrysler Voyager and already knew there were a few different examples. I telephoned the starter motor team to check correct fitment and then ordered online. Very helpful customer service, ordered the item late Thursday afternoon and received it before 9.00 Friday morning! Amazing delivery service and just what I needed with the car off the road. Well done to them and a big thanks from me.
Oh, and the important bit! It was the right part, all ancillaries included and its working fine.

November 27, 2011
Unprompted review
Rated 5 out of 5 stars

Exellent

I Found your service to be prompt and efficient ordered on a tuesday recieved next day fitted that night perfect

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Price

The Alternator was the best price I could find on the net. Delivered the next day. Sadly seemed to have a fault, but replacement sent out immediately. Replacement showed same symptom, seems it's not compatible with the VW engine in my Mitsubishi Grandis. No problem though, company refunded the purchase and collected the unwanted units. A real shame! First rate customer service though. Highly recommended.

November 23, 2011
Unprompted review

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