The Startermotor & Alternator Company Ltd Reviews 

118
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Took a genuine alternator,I was given a cheap one in exchange only for the other one to go faulty and go incredibly hot within days.i went back only for them to tell me it was a problem with my car ?

Rated 1 out of 5 stars

bad company I wanted to buy a generator to have it delivered to my daughter, but he refused all orders paid in full with a different delivery address. obsessive security = bad publicity sorry f... See more

Rated 4 out of 5 stars

100% correct parts supplied which was a gamble sending this order across the other side of the world to me here on Norfolk Island. All efforts with dimensions were made to ensure the correct starter m... See more

Rated 5 out of 5 stars

Tom is very knowledgeable and helpful. He doesn’t try to sell you something you don’t need. He explained how to test everything out first before I went ahead and placed an order for an alternator b... See more

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3.6

Average

TrustScore 3.5 out of 5

118 reviews

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3.6

All reviews

(118)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Speed of service impressive. I had ordered the same alternator from a different company but my fan belt did not fit it and surprisingly I was told it should no other explanation! The Startermotor Company's model fitted perfectly, nice to know that there are people who still can deliver service, and at a better price, well done

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Perfect

Sorry, i don't speack eanglish well, but your product is perfect. I used it on Volvo Penta 2003T on my boat and it is smaller , liighter then the older one. The motor start in 3sec.

thank you
Ivan Revelli
Italy

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Better than excellent, totally unbelievable and helpful.

.
I inadvertently ordered the wrong alternator for my FTO, it arrived within 24 hours, made a call and had the correct one delivered and wrong one collected 'again' within 24 hours, all postage was free of charge.
I have given my local garage the contact details, (they were very impressed).
Thanks

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Brillliant.....

Great advice, staff friendly and informed. Saved me around 70% against Honda price for same part..... would use them again without question

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and prices

I ordered an alternator from The Starter Motor and Alternator Company, it was dispatched within an hour and arrived 2 days later, exactly as they said. Unfortunately it was faulty but a single email had them responding quickly and helpfully, a replacement was sent immediately and the faulty one collected without any additional cost to me, and without any argument from them. Sometimes mistakes happen and a piece of equipment is faulty but its how a company deals with problems that makes them stand out from the rest.My issue was dealt with very quickly, professionally, and with courtesy.

I'm happy to recommend them to everyone and would use them again myself if needed.

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Perfect

Ordered an alternator for my Citroen C3, 3 days later it arrived, at my home. And home in this case is Denmark, very good price, everything perfect, i can only recommend the company. Though the freight rate, was a bit expensive. Other UK companies ship to Denmark, at about the half price. But never the less, it´s still good prices, in total.

November 23, 2011
Unprompted review
Rated 5 out of 5 stars

Speedy Helpful CORRECT parts suplied

Service was friedly and helpful, the communication and speed of delivery was excellent, indeed they phoned to confirm that i had ordered the correct startermotor as there were two similar ones, i had in fact ordered the incorrect one and they gave me a courtosy call which then meant that thanks to them i had the correct one sent out!
All in all an excellent sernce, great focus on the customers and as i said brilliant customer service and communication! Thank you, i was back on the road very swiftly thanks to them.

November 22, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered without any hassle and delivered a starter motor for a friends yacht here in Sardinia in less than a week, and at much better price than the locals. Great

October 4, 2011
Unprompted review
Rated 5 out of 5 stars

fantastic

Great advice and help, next day delivery and way cheaper than BMW prices

September 26, 2011
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Brought a starter motor for Audi S3 2000 @ £105.00 total. no surcharge Cheapest and best service i had.
Cost of this at eurocarparts was BOSCH £174. 00 + £108.00 surcharge or Lucas @ £155.94 + £78.00 surcharge
would Recommend using startermotor-alternator company to everyone

September 25, 2011
Unprompted review
Rated 5 out of 5 stars

All thumbs up!

I live in Bucharest - Romania and I was looking for 2 months for a specific alternator for my Opel GTC 1.3 CDTI.
None of the stores in my country was able to get me the part and the official Opel dealers had outrageous high prices.
I placed the order on Friday, had confirmed the model including detailed photos of the part to be delivered and next week on Thursday I had the alternator on my car.
Excellent price, excellent delivery time, excellent customer service.
Pleasure to do business with.
I definitely recommend these guys. Real pros

September 15, 2011
Unprompted review
Rated 5 out of 5 stars

Superb!

Excellent service, great alternator, fast delivery. Small problem on installation but were very polite and knowledgeable on the phone and managed to solve my query efficiently. Will definitely use again if I ever have the need to.

September 10, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Ordered online and Alternator was recieved and fitted within 24 hours. A lot cheaper than local suppliers who quoted £150 for my Volvo V40. Would recommend to all. Great service from start to finish Thank you!!!!

September 3, 2011
Unprompted review
Rated 5 out of 5 stars

80% cheaper than Porsche, same part ( Bosch )

Ordered Monday over phone at 2.45pm, arrived next morning by 9.00am !! same part Bosch refurb unit is priced at Porsche at 644 + vat, or other suppliers local to me at 289 + vat, here it was 120 plus vat !!!! a true bargain, and excellant customer service, you cant beat this lot..
many thanks...

August 2, 2011
Unprompted review

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