Stellantis &You UK - Abarth Guildford Reviews 

12
TrustScore 4 out of 5

4.2

Hurtmore Road, GU7 2RD Godalming, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly staff and very helpful. Really pleased with the service provided. Would definitely recommend.

Company replied

Rated 2 out of 5 stars

Dealings with service department was 10 out of 10 for setting up my new service plan. The sales department was 10 out of 10 until I was taken out to the car I had purchased. The minor front near si... See more

Company replied

Rated 5 out of 5 stars

Aaliyah Smith was so helpful went through all my options from finance to purchasing in full I have been a loyal customer for over 30years and have always had great service but this time I was treat... See more

Company replied

Rated 5 out of 5 stars

The staff have been fantastic. I had an emergency with my car - a lot of smoke!! Angela and Stuart were friendly professional and v helpful. Gabriel ran me home. The work still to be done Highly re... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Hurtmore Road, GU7 2RD, Godalming, England, United Kingdom

  • 01483 410 412

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Replied to 94% of negative reviews

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4.2

All reviews

(12)

3,054 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely professional.

Friendly staff and very helpful. Really pleased with the service provided. Would definitely recommend.

June 30, 2026
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Hi Martin, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

The staff have been fantastic

The staff have been fantastic. I had an emergency with my car - a lot of smoke!! Angela and Stuart were friendly professional and v helpful.
Gabriel ran me home. The work still to be done Highly recommend this garage!!

February 3, 2026
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Thanks for the fabulous review Angela - great to hear the team helped in an emergency, will pass on your comments to them. 😄

Rated 5 out of 5 stars

Brilliant experience

I had an absolutely brilliant experience from start to finish and couldn’t be happier with the service I received. The team were incredibly helpful in getting me into my new Peugeot 208 GT Premium, making the whole process feel easy, efficient, and genuinely exciting.
From submitting my online enquiry to driving the car out of the showroom just a few days later, everything ran seamlessly. Ross was outstanding throughout — friendly, knowledgeable, and always happy to help. Between him and his manager, they went above and beyond to secure me a brand-new 208 at a fantastic price, with multiple added benefits included. The level of customer service was truly exceptional and far exceeded my expectations.
I first visited on a Wednesday morning, test drove several cars, and quickly found the perfect specification for me. The car was then transferred to the Guildford dealership, and by Saturday I was driving it away. All of the administration was completed in just one day and was incredibly quick, smooth, and stress-free.
I honestly couldn’t fault the experience and would highly recommend this dealership to anyone looking to buy a car. A huge thank you to Ross and the whole team!

January 28, 2026
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

B H, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Abarth Guildford Service 😊

Rated 5 out of 5 stars

Terry in the service department did a…

Terry in the service department did a great job of getting my van in and out asap.

November 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Thank you for the 5 star review, and great to hear that Terry looked after you so well.

Rated 2 out of 5 stars

Dealings with service department was 10…

Dealings with service department was 10 out of 10 for setting up my new service plan.
The sales department was 10 out of 10 until I was taken out to the car I had purchased.
The minor front near side wing damage and slight make on front near side alloy which I was told by salesperson and their manager would be done sorted never was. Was told the wing would need replacing???? Also from agreeing to buy car until collection a few days later, someone had hit the drivers with another car door while being prepared.
Will give dealership until close of busy on Monday to let me know what they intend to do regarding damage. As this will have an impact when I trade it in at anytime

October 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Hi Dennis Nicholl, we appreciate your honest feedback, as we are always looking for ways to improve. I would like to apologise for this issues on you collection and assure that this will be put right for you. I do understand that we have arranged to collect your car for the corrective works this week. If there is ever anything further that you need please fell free to reach out to me.
Many thanks,
Rob Lamb
General Manager
Stellantis &You Guildford

Rated 5 out of 5 stars

Fabulous service

Great service from extremely polite, pleasant staff. Always a pleasure to do business with them, they always seem capable of going the extra mile.

October 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Many thanks for the fabulous review Jimmy, we really appreciate your feedback, and look forward to being of assistance again in the future.

Rated 5 out of 5 stars

Brilliant garage

Brilliant garage, people amazing. Very helpful and polite, thank you to you all.

July 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Many thanks for the 5 star review, hope we can be of assistance again in the future.

Rated 5 out of 5 stars

Aaliyah Smith

Aaliyah Smith was so helpful went through all my options from finance to purchasing in full
I have been a loyal customer for over 30years and have always had great service but this time I was treated with respect
The hand over of my new 2008 hybrid was explained fully by Aaliyah and explained that if I needed any further information just to call

April 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Mrs Shirley A Denyer, we're so glad that we were able to go above and beyond your expectations! 😃

Rated 5 out of 5 stars

The service informed me what I needed…

The service informed me what I needed to do and they very fitted me to to renew the Cam belt - excellent work and customer service

March 27, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 😊

Rated 5 out of 5 stars

Excellent

Very friendly, adaptable, professional, and prompt

March 7, 2025
Stellantis &You UK - Abarth Guildford logo

Reply from Stellantis &You UK - Abarth Guildford

Sophie Dolman, we are so pleased you enjoyed your visit to Stellantis &You Abarth Guildford Service! 😅

Rated 1 out of 5 stars

Stellantis can't deal with Fiats, really

I have been to Stellantis 3 times now:
3rd today: Peugeot systems down this time. I left rather than not have the work completed AGAIN. Monday morning traffic.
2nd on 22/10/24 They kept me waiting while they could not connect to Fiat systems to complete the service. I would have to return to get the whole job done.
1st 9/1/23: wrote the mileage in my service book as 2300 more than it was. Tried to charge me double what it should cost.

November 18, 2024
Unprompted review
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Reply from Stellantis &You UK - Abarth Guildford

Hi Mandy, thank you for sharing your feedback. We're sorry to learn that your experience did not meet the standards we strive to deliver. We appreciate you outlining the issues you encountered, and your comments will be shared with the relevant team as part of our ongoing commitment to improving the customer experience. Kind regards, Stellantis &You UK

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