Stellantis &You UK - Abarth West London Reviews 

34
TrustScore 4 out of 5

3.8

634 Chiswick High Road, W4 5RY London, South Outer, GB


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Rated 5 out of 5 stars

I was a day late to order my New car, I’m disabled with complex issues. I was greeted by a lovely lady Danella in Chiswick branch who has the best communication skills I’ve seen. She explained in way... See more

Company replied

Rated 5 out of 5 stars

Akeel is an exceptional person who put my needs first. He and his assistant Denise could not do any more for me during the purchase of my car this month. I would highly recommend him to anyone who wan... See more

Company replied

Rated 1 out of 5 stars

The worst customer service - my brand new fiat 600 hybrid broke down and not drivable- the car still under warrantee. No emergency number to call. Bad experience

Company replied

Rated 5 out of 5 stars

I dealt with Eugene throughout the process who was extremely helpful. He took video of car for me, went through all info on it and answered my questions thoroughly. I was not rushed into making dec... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 634 Chiswick High Road, W4 5RY, London, South Outer, United Kingdom

  • 0208 957 3000

3.8

Great

TrustScore 4 out of 5

34 reviews

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3.8

All reviews

(34)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

AMAZING SERVICE !!!!!!!

After purchasing a car from a well known Car Supermarket & leaving feeling like we were just a number, we wanted to buy our daughter's car directly from a car dealer and we were so pleased we did, we received the most amazing customer service from award winning Salesman Akeel and his Assistant Denise, nothing was too much trouble, we weren't rushed, he talked us through the options available, we knew we had chosen the right car and on collecting it, Akeel was so sweet to our daughter, he sat in the car and went through everything, something we did not have from our previous purchase .
They had carried out an MOT, Service, Denise even helped us tax the car and they gave us a free weeks insurance, honestly could fault them and would highly recommend Stellantis, especially Akeel (and Denise) , you can definitely see why he wins awards each year for salesman of the year.
Thank you Akeel and Denise, we appreciate everything you've done and will definitely be back in future !!!!

March 7, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Excellent Buying Experience

Everything about buying a car from Akeel at Stellantis is a positive experience! Both he and Denise - the one who sorted the paperwork - were just sooo helpful - I would recommend buying a car from Akeel! Thanks for making it all so easy and I love my new car!

February 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Thank you for my keys Ring very nice of…

Thank you for my keys Ring very nice of you Thank you great service

February 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Hi R Pearce, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

I was able to wait at the garage for my…

I was able to wait at the garage for my service to be completed and it was done within the time frame that they had promised.

January 23, 2025
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Reply from Stellantis &You UK - Abarth West London

Hi Angela, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Purchase experience

Purchased a Fiat 500 - Akeel and Denise were friendly and helpful, our experience was stress free. A definite 10 out of 10 . Thanks to them.

January 17, 2025
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

The salesman Eugene was very helpful…

The salesman Eugene was very helpful and explained each step of my purchase. The car I was interested in was made available for me to view in a well lit area and some of the details of the car was explained. Overall a good experience.

November 23, 2024
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Reply from Stellantis &You UK - Abarth West London

Hi Robert Chipolina, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Purchasing my car

I dealt with Eugene throughout the process who was extremely helpful. He took video of car for me, went through all info on it and answered my questions thoroughly.
I was not rushed into making decision.
Eugene made the entire process very easy

November 14, 2024
Stellantis &You UK - Abarth West London logo

Reply from Stellantis &You UK - Abarth West London

Hi Ms Deborah Davis, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Highly recommend - Fiat 500 purchase from Akeel at Stellantis & You UK

I recently purchased a Fiat 500 from Akeel at Stellantis &You UK, the Fiat dealership in the UK, and I was thoroughly impressed with his service. Akeel displayed exceptional diligence, efficiency, and effectiveness every step of the way. What truly set him apart was his sincere care and willingness to help. He went above and beyond to ensure I was comfortable and informed throughout the entire process. His kindness, dedication, and genuinely customer-focused approach made the entire experience a pleasure. His professionalism is second to none, and I highly recommend him to anyone in the market for a new vehicle. Thank you Akeel! WIth love & best regards, Natalia Nad

August 27, 2024
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Hi Natalia Nad, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Absolutely Fabulous!

Absolutely Fabulous! I am Extremely Elated with my Very recent Motability Purchase! The Brand New Peugeot E3008!
I owe my New found Joy to Harry an absolutely Fantastic Sales Rep at Peugeot!
Feeling down trodden by the day to day Mundane Task caring for someone with Special Needs Brings ..
I originally went into the Showroom with quite a closed mind with the Sole intention to purchase something rather straight laced and boring, “Get me from A to B “ I said to myself upon entering instead I was met with Complete Open mindedness! The staff here are great! I was greeted by an astonishing Sales representative Harry his quick thinking and mindfulness allowed me to unlock my true potential which enabled me to “Reach for the Stars” and Purchase the Brand New may I say very Flashy Peugeot E3008!
It is truly the car of one’s dreams, I am constantly being stopped by curious road users! I am now the Envy of ALL my friends!
Having to deal with the stresses that come along with Caring for a person with challenging behaviour could sometimes bring you down and make life not seem worthwhile however this car that was thankfully suggested to me by Harry at Peugeot has been a Massive game changer, I now have more confidence and my days Are now more worthwhile!
I am usually very indecisive Harry helped me make the Right choices for me for the Right reasons, for that I Owe him my Complete Gratitude!
I have now transitioned into Fully Electric with Full confidence!
Thank you Peugeot! And Thank you Harry!

July 29, 2024
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Great service

Great service, helpful staff

July 4, 2024
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Reply from Stellantis &You UK - Abarth West London

Hi Monika Kaczka, thank you for taking the time to leave a review for us at Stellantis &You Abarth West London. We're happy we could meet your expectations!

Rated 5 out of 5 stars

MOT and annual service

Convenient booking, straightforward service and clear post-MOT report.

July 13, 2023
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Took my car in for a service

Took my car in for a service. Everything went smoothly from the first point of contact which was the lovely lady on the desk. They gave us a time line and even surprised both myself and my wife by washing the car which was a nice touch. All round great experience

May 1, 2024
Unprompted review
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Reply from Stellantis &You UK - Abarth West London

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 4 out of 5 stars

friendly staff

April 5, 2024
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Reply from Stellantis &You UK - Abarth West London

Hi Christina, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Stellantis &You UK

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