Stellantis &You UK - Alfa Romeo Birmingham North Reviews 

I bought my car 2 weeks ago, everything went well.
The problems started as soon as driving it back home.
Service light on all the time, no Air conditioning and tyre pressures all over the place. I took it back for repair of these problems, I was there waiting for four and a half hours and nothing got fixed. Now after many phone calls, nobody gets back to me.

I went into to the showroom with my mother in law and @Richard bisset was amazing he talked her threw everything and he was so polite and well mannered couldn't fault in any way

Overall experience was absolutely excellent and very enjoyable
Well satisfied with Richard thank u so much

I had my car in for recall on Friday 17th of July I had a guy called Tony sorting my car out I couldn’t of asked for better service he was brilliant also gave me a update when my car was ready didn’t take long at all and even gave my car a wash and a clean I’m so grateful & would definitely be using Vauxhall tyburn road again!

I recently had my car booked In for a Carplay upgrade. On arrival Anthony Woods welcomed me and informed me of the work to be carried out. After a while he came back to let me know there was a problem with the servers. He apologised for the inconvenience and rebooked for a few days later. After the work was completed he gave me a discount for having to return.
Great customer service from Athony Woods
Regards Mr J Melbourne

Had to take our DS4 to have an airbag replaced. From the initial contact on phoning the branch at Tyburn Road, the response was friendly and helpful. On picking up the car on the day, it was delightful to find that it had also had the clean which was needed but which I'd had little time for. Thanks to Tony for the excellent, friendly service which I'm very happy to acknowledge.

I'm a motability customer .I ordered a frontara . It was supposed to be Delivered in 3 months. It was Delivered in six months. 6 months later it as develop series faults. Three major recalls .I add to have my car towed to the garage. I was told they are fully booked up to July .no courtesy car. Customer service non-existent. Would I recommend a Vauxhall Frontera. Absolutely not. I've been a Vauxhall customer for over 10 years. Come on vauxhall you can do better than this. You used to have exceptionally good cars and fantastic after sales service.. what happened .

UPDATE: 13–14+ weeks and counting!!!

Stellantis & You Peugeot, Tyburn Road, Erdington, Birmingham are dragging their heels!!! My son is still without the car he purchased from them, and they still cannot resolve the issue. Yet he is paying hire purchase on a vehicle that he cannot use.

After 7 weeks, they finally provided a courtesy car, which he is currently using, but it is not his own vehicle!! The worst part is the lack of communication and updates on resolving the fault.

Imagine being without the car you’re paying for 14 weeks.

At week 3, I read another review saying they’d been waiting 14 weeks for Stellantis & You Peugeot to fix their car. I honestly thought they were exaggerating and never expected we’d end up in the same position. But here we are, experiencing the same incompetence and delays!!

I want nothing more than a resolution. We were clearly sold a faulty car that cannot be repaired. We are now taking legal advice regarding compensation and will be contacting Trading Standards and consumer watchdog groups to resolve this.

This is appalling service from Stellantis & You Peugeot !!!!!!

There is clearly an issue with Peugeot vehicle engine faults. Avoid them like the plague, or you may end up like us – reading a review and then finding yourself in the same position with a faulty vehicle that takes months to repair and poor customer service!!!!!

We purchased a Peugeot from here just over 12 months ago and have had issues today as completely shuts down and becomes undrivable, so my wife phones to see if is still covered by Warranty they explain is covered by Warranty until September if has done under 16,000 miles but even if is covered can't get in the Garage until July even if is covered by Warranty my wife explains is undrivable but still say can't get into till July so what is really the point of a Warranty if they can't look at the issue for over two months this is just crazy.

Just Customer Service were really unhelpful and how can you wait over two months if car is undrivable.

Great service from Lewis and Andrew. Everything well explained and clear. Staff very knowledgeable about vehicle. Thanks.

Brilliant service as always, very polite and attentive to our needs and answered all our questions with knowledge and reassurance.
Gentleman the name of Karan (Hopefully spelled correctly)
Made a fantastic impression with the knowledge and outstanding help.
Thank you.
Mr J Goodby

Paul the salesman was very helpful. He was very informative and helped deal with any questions that we asked him. When we had a small issue Ryan got involved and helped sort the issue promptly.

Gazinder was very helpful and supportive when I was choosing my motability car. If you ever consider getting a car from this place I highly recommend you book an appointment with gazinder as he's incredible.

Gazinder was very helpful

Gazinder at the branch in Birmingham North was very professional from start to finish. Explained everything well and took us out on a test drive. Everything was settled quickly. Thank you very much Gazinder.

Called in just for look and was greeted by friendly gentleman called Gazinder told me all I needed to know about the vehicle I didn't have an appointment but managed to find the car I wanted an ordered it very quickly no hard sale nothing to much trouble just sorted
Jackie sharpin

Richard is really approachable. He took the time during the sale to ensure I felt comfortable, he didn't rush me to make a decision and talked me through the whole process. Would happily work with him again.

i’ve had a great experience

After receiving a call about a deal on a new car I was happy to go and chat with Gazinder. The experience was brilliant just like I always find at Tyburn Road dealership.
Gazinder talked us through the offer whilst having the patience to wait whilst we chased our toddlers! End of story I will be having a new car in the coming months!
Thank you Gazinder!

This dealership is absolutely atrocious. The school minibus was booked in for it's MOT, to investigate a power drain, a noise from under the vehicle and to have a plastic trim on the driver seat/handbrake replaced. They had it a couple of days short of a whole month. At one point they didn't even know where the vehicle was. It took umpteen phone calls from both myself and the leasing company to finally get it MOT'd and to get the vehicle back. Even though they said they would deliver it back I had to go and collect it. The noise wasn't sorted and the plastic trim wasn't replaced. After many, many more phone calls a driver dropped a plastic trim part off to me but it was the wrong part. After more months of calling and emailing I am still no closer to receiving the correct part or to have someone get back to me to say when it is likely to be available.
Please do not waste your time using this dealership.

A fantastic service received from Gazinder from when we stepped into the showroom to deciding we car we were going to buy. He was very professional, went through all the options available to us. The whole process was so seamless compared to what we had experienced at other dealers. A truly A star service made so much simpler by Gaz. Highly recommended.