Mr. Hassan who assisted me to replaced my airbag. He did perform beyond my expectations fast and efficient. He is a star in the company. He offered me drinks, good place to seat makes sure I a... See more
Company replied
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See what reviewers are saying
The customer service. My first visit to Brentford. Was greeted in car park, informed of what was happening today, service wise. Informed of potential additional costs if needed, but will be calle... See more
Company replied
I bought a used car from Stellantis and You CHISWICK Sept ‘22. In March I had a flat tyre and discovered I hadn’t been given the wheel nut key. Fortunately a local garage found a nai... See more
Company replied
I am very happy to get the Car serviced @ Stellantis &you Brentford. Everything was perfect, Mr. Cristopher was a gem of an advisor. He helped us understand the complete process, got us booked in ef... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.9
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Fiona was very helpful and very…
Fiona was very helpful and very professional
August 5, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
David Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Vaxhaul Airbag change
Mr. Hassan who assisted me to replaced my airbag. He did perform beyond my expectations fast and efficient.
He is a star in the company.
He offered me drinks, good place to seat makes sure I am comfortable. Full of knowledge in everything I ask.
Thanks Mr. Hassan
July 21, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Venus Villanueva, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Good experience
Good experience, nice waiting area with refreshments and a complimentary car wash.
Recommend Diane & Hassan highly
July 17, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Alex Roy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Fantastic service from Evans at…
Fantastic service from Evans at Stellantis Brentford.
July 14, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Stefon Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Very friendly team at the Brentford…
Very friendly team at the Brentford branch. I was looked after by Lafira. She was so friendly and welcoming, keeping me updated on the progress of the works on my car.
May 21, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Stuart, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Reply from Stellantis &You UK - Citroen Brentford Service
Arron Davies, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Great service from Evans in Brentford…
Great service from Evans in Brentford Branch.
March 17, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Zahra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
I had Excellent Customer Service from Chris a great experience with the…
I had a great experience with the service advisor Chris. He provided excellent customer service from start to finish. Chris was very helpful, friendly, and professional throughout the whole process. He clearly explained everything related to my car service and made sure I understood what was being done.
I really appreciated how approachable and supportive he was. Chris assisted me with my car service efficiently and made the experience smooth and stress-free. It’s always nice to deal with someone who genuinely cares about helping customers.
Thank you, Chris, for the outstanding service!
March 6, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Лиза Ермакова, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Best garage I have been too
Clear communication. Above and beyond service. Who knew a routine MOT would be this helpful
March 4, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Jack Driver-Szekely, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Very nice team
Very nice team. The really helped me and very kind. Very efficient and very reliable. The premises are very clean and tidy. Also I have a chronic illness and disability so I really appreciate the great service I had. Mr Evans Sofeda was very understanding and keen to help me and updating me all the time.
February 19, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Ananavarro, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Great service with the smile thank Kasia
Great service with the smile thank Kasia
January 19, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Robert Cwikliński, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
V I P TREATMENT
V I P TREATMENT.
Very pleased with Evans Sofedaàa. I receive top service. I came in today with a fault light coming up on my dashboard on the off chance I could sort the problem. Evans went out of his way to have the problem fixed
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Brian Hurst, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Kasia is a star ⭐
Kasia is a star! ⭐
What a lovely person…super friendly…smiling…welcoming & really wants to help…I booked my car in for repair…it was super quick…very pleased with the service…thank you 😊
January 9, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
June Hince, we're so glad that we were able to go above and beyond your expectations!
Very friendly staff
Very friendly staff
Attentive
Knowledgeable
Service the car very well and loved the vehicle video
Evans was super helpful and kind
December 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Benedictra Clarke, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Evans provided a good service with well…
Evans provided a good service with well communicated solutions
November 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Chris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Thank you for today Kasia great service
November 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Great service from start to finish 5…
Great service from start to finish 5 starts for Kasia
November 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Adam Jozwiak, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Great customer service from Fiona very…
Great customer service from Fiona very happy
November 13, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Thank you Fiona for all help you are…
Thank you Fiona for all help you are always there for us
November 13, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
David Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
Excellent service
Excellent service, the team is now a lot better than before
September 11, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Brentford Service
Raj Surendran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service. Raj Surendran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Citroen Brentford Service.
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