Stellantis &You UK - Citroen Sale Reviews 

I had a DS5 which was subject to an airbag recall and was advised to take it here by Citroen customer services. Took it last August and finally got it back on June 4th this year. As it had been stood so long they fitted a new battery at no cost but this has shorted out the radio. There was also a large dent in the tailgate which wasn’t present before. No comeback from customer services despite multiple attempts to get this rectified. Citroen also useless. To add insult to injury they haven’t taken the recall off so I’m stuck with an uninsurable car. Every attempt at contact is met with “we will get back within 5 working days” Complete nightmare

Steve was very professional and helpful with any questions we had. The service he provided was great!

Laura has been very helpful, informative and professional! Would definitely come back to Stellantis again!

Booked appointment for 10 to test drive a vehicle. Recieved a call as we were on the way confirming the appointment. Got there for 10. The sales rep that were supposed to meet didn't show for half an hour. He had walked past is as we waited near his desk. When he did get there there was no explination. Just introduced himself shook my hand, I introduced my wife, she put her hand out but he didn't shake my wife's hand basically dismissed her. And went straight to his desk.
We sat down to discuss the vehicle that were wanted to test drive and potentially purchase. He took our details and went off to get the car. Came back about 20 minutes later to then tell us that car was being cleared of personal belongings as it had been used. We then waited for another 10 to 15 minutes. And basically by then gave up, we politely told another staff member that we had to go. There has been no follow up email or phone call. We are very disappointed with the lack of customer service at the Sale branch of Stellantis. We have read good reviews and were hopeful that we could have purchased a vehicle but if this was how we were treated by the sales team how would it be when come time for annual service and such. Will not be going back.

Great collection service from Steve.
Phoned in advance giving an ETA.
Polite and cheerful.

Huge thank you to Kentigern & team.
Really easy process from ordering the car to picking up the car, I was kept updated throughout. Kentigern was very knowledgable, friendly and helpful!
So happy with our new Fiat Grande Panda.
Holly & Ellis 🙂.

Right from Dominic during the sale of the car to Wilson during my service, I've always been treated with respect and friendliness.
Communication and punctuality have been top notch- and needless to say, I'm very happy with the car.
Can recommend wholeheartedly.

Harvey, was brilliant, quick cool and was amazing keeping my lad entertained whilst we were sorting everything !! - thank you so much! Darren I do appreciate your help, nothing short of a great experience once these guys were involved.

Absolutely delightful experience with malcolm went in not knowing anything and came out knowing everything. Very polite, kind and helpful.

Thank you for all you help malcolm

Very professional service Malcolm was great to deal with FABULOUS

First time visitor to Stellantis and you. I travelled across Manchester for a pre-arranged appointment to view a vehicle I was genuinely interested in buying.
When I arrived the sales person tried in vain to find the vehicle but it seems that they had taken it to be repaired. The fact they did not call me in advance to prevent my inconvenience demonstrated an epic lack of professionalism and courtesy to me, and showed without question they were not serious about customer care.

Lovely, polite and professional vehicle collection man. Great communication. My vehicle was collected and returned in perfect condition. Thank you for a great service.

Steve was great - so friendly and professional. He’s a real asset to the team!

3rd visit in 5 months to try and get the sat nav and radio fixed, still with no joy. Poor communication with nobody taking responsibility for a car thats still well within the warranty period.

I was extremely impressed with Ken who is the Motability Specialist at Sale, when ordering our Motability car. Very informative and was a very easy process. Lovely gentleman, with easy manner. All you want in a Motability Expert. Ken get’s five stars from me.

However, parking on the site is terrible, there was a sign pointing to customer parking, but it was full of vehicles. We couldn’t find a space at all and parked in a side road across the street. So thankful for my hoist.

This will be my second Citroën E Berlingo and can highly recommend for someone who needs to have a hoist fitted to get their mini scooter in the boot.

I

Lots of communication, polite staff and great service.

At Stellantis & You Sale, I knew which car I wanted to buy, so, after a test drive of a similar spec, the deal was done and the paperwork was completed with minimal fuss.
Delivery is delayed a few months, but the business manager found a way of future proofing my trade in price, which resolved any problems.

My car was serviced at Stellantis Sale on 20/11/25.
Each person I spoke with (Steve, [delivery and collection] Chris [technician] and Bruce [service advisor] ) were all thoroughly polite and knowledgeable. It really was a pleasure to do business with this company and each of these men made a major contribution to my positive view.
I particularly value the collection and delivery service and the opportunity to speak directly with the technician working on my car.
The wash and vac is also highly valued. The absence of oil, dirt, grease and boot prints is greatly appreciated.

Steve picked up my car this morning to take it for an mot. He was really friendly and explained what was happening.