I have new Peugeot 2008 GT and I have tried to find out how to turn off the radio, easy right! No, I’ve tried online chat, Peugeot manual, email via head office and left 4 messages with the dealer tha... See more
Company replied
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I have new Peugeot 2008 GT and I have tried to find out how to turn off the radio, easy right! No, I’ve tried online chat, Peugeot manual, email via head office and left 4 messages with the dealer tha... See more
Company replied
After visiting the showroom & meeting Harry sales executive He showed me around and spoke clearly explaining the different options we was interested in we didn’t purchase anything at this time bu... See more
Company replied
Fantastic customer service from Robert at Peugeot. Going above and beyond to make sure we had a great experience when purchasing are 208. Many thanks for making sure everything went to plan.
Company replied
My partner and myself had been searching for a good condition used csr. Initially spoke to Clive, then on visiting dealt with Ashton & Clive. From start to finish, the service, professionalism was... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Lysander Road, BS10 7TS, Bristol, England, United Kingdom
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I have new Peugeot 2008 GT and I have tried to find out how to turn off the radio, easy right! No, I’ve tried online chat, Peugeot manual, email via head office and left 4 messages with the dealer that provided the car and still no luck. I’m very disappointed in the lack of service. The email from head office actually said that they didn’t know how to turn it off.

Reply from Stellantis &You UK - DS Bristol Cribbs
Harry loudon thank you for all your help. Very professional service. Highly recommend.

Reply from Stellantis &You UK - DS Bristol Cribbs
Fantastic customer service from Robert at Peugeot. Going above and beyond to make sure we had a great experience when purchasing are 208. Many thanks for making sure everything went to plan.

Reply from Stellantis &You UK - DS Bristol Cribbs
Staggeringly incompetent.
Waited ages for an appointment (6 weeks I think) as my air conditioning wasn’t cooling (knew from another garage that it wasn’t a gassing issue but DS blocks access to their diagnostic systems so they couldn’t find out what it was). Took it in this morning & get a call at lunchtime to say it was a configuration issue and all fixed.
Head there (by bus in the rain) and get there and assured all working.
Get into the car and the air conditioning is still not blowing cold air. Head inside and persuade one of the receptionists to head out and sit in the car with me - after she’d asked if I was sure I had the air conditioning on (!) - so show her that it is indeed on but the air coming out isn’t cold.
Finally persuade her that perhaps they need to measure the temperature from the vents - 24 degrees (it’s 19 degrees outside).
Head back inside and another lady comes to talk to me and shows me the notes which say that it’s fixed and now blowing out cold air. Clearly they had not measured the actual temperature (which you would think they would given the original reason for it being there was that the air conditioning was not cooling the air). So I asked if they had measured it and all she pointed to was that the technician said it was blowing cold air so that was good enough. As I said staggeringly incompetent.
No proper apology for getting it wrong or for the time I’ve wasted. In fact I was made to feel I had got it wrong even though their own technician had measured the temperature (on my insistence - they wouldn’t have otherwise) at 24 degrees.
Booked back in for next week and they are collecting and dropping it off but that feels like it’s only because I made a fuss. Let’s hope they actually check their work next time and communicate with a bit more honesty and empathy.

Reply from Stellantis &You UK - DS Bristol Cribbs
Great service and very easy rapport with Robert (dealer) over the months after i ordered the car ,all ways happy to answer any questions and explanations
good experience
Thank you Robert

Reply from Stellantis &You UK - DS Bristol Cribbs
My partner and myself had been searching for a good condition used csr.
Initially spoke to Clive, then on visiting dealt with Ashton & Clive.
From start to finish, the service, professionalism was excellent.
Thank you both

Reply from Stellantis &You UK - DS Bristol Cribbs
After visiting the showroom & meeting Harry sales executive
He showed me around and spoke clearly explaining the different options we was interested in we didn’t purchase anything at this time but would certainly return if and when we decide to go ahead with a car purchase
Great guy to deal with great to see as we visited some other garages and definitely wouldn’t go back to them
Thanks Harry

Reply from Stellantis &You UK - DS Bristol Cribbs
To sales customer service I would give 0. They haven't contact me and they sold the car after few days. I waited few days as they promised me to send all info but I haven't received anything. I rang them again after few days and they said that car was sold. What is wrong with you people!

Reply from Stellantis &You UK - DS Bristol Cribbs
From the moment, my husband and I met Robert Chattwood, we felt that we were in honest and capable hands of us purchasing our first Peugeot 208 from Stellantis &You UK at Cribbs Causeway, Bristol. We felt confident that this was the right car for us and I couldnt have been happier with the process of trading our existing car in as well as our purchase. He truly took the time in showing us around the car answering our questions and never once did he pressurise us into making a decision.
This was the best experience we ever have had and could'nt believe that we had bought a car in the first day of viewing! We took out the extra covers and hope that we have made the right decision in receiving a first class service in the near future. We highly recommend Robert and Stellantis &You at Cribbs Causeway

Reply from Stellantis &You UK - DS Bristol Cribbs
I cannot describe how amazing the service has been that Nicolo has provided he went above and beyond.He has been a total pleasure to deal with from start to finish he truly is an amazing asset to the company.

Reply from Stellantis &You UK - DS Bristol Cribbs
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