Stellantis &You UK - Fiat Birmingham Central Reviews 

13
TrustScore 4.5 out of 5

4.5

100 Small Heath Highway, B10 0BT Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lorraine was so helpful, no pressure at all, would recommend her to anyone looking at getting a new car. Thank you!

Company replied

Rated 5 out of 5 stars

My experience was amazing, my sales advisor made me and my family feel really comfortable and was not pushy at all and she was really helpful with what we wanted which really helped us. She ensured t... See more

Company replied

Rated 5 out of 5 stars

Ladan was sooo helpful with my new Citroën purchase. Probably the smoothest experience I have had in my many years buying vehicles! Her manager Arafat was also very helpful and straightforward. N... See more

Company replied

Rated 5 out of 5 stars

Lorraine helped me sort everything for my new car she was amazing very helpful and dealt with everything so quick she was so lovely and helpful thankyou.

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 100 Small Heath Highway, B10 0BT, Birmingham, United Kingdom

  • 0121 752 0558

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(13)

3,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Lorraine was so helpful

Lorraine was so helpful, no pressure at all, would recommend her to anyone looking at getting a new car. Thank you!

February 14, 2026
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Thank You

Rated 5 out of 5 stars

New car

Lorraine helped me sort everything for my new car she was amazing very helpful and dealt with everything so quick she was so lovely and helpful thankyou.

October 10, 2025
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Thanks for the lovely review Isabelle, i will be sure to mention your comments to Lorraine thanks you.

Rated 5 out of 5 stars

New car

I purchased my new car off Chris. Chris was extremely helpful and made the whole experience enjoyable. Also, Arafat was really accommodating as well when I had any queries.
I would definitely recommend this dealership.

September 13, 2024
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

thank you for taking the time to post your 5* review and its great to see Chris looked after you so well and ensured with Arafat that your experience was a positive one - enjoy your new car
Suzanne
General Manager

Rated 5 out of 5 stars

Thank You, Lorraine Ludlow. Thank You, Stellantis.

I would like to thank Stellantis for simply meeting my expectations, for finding a suitable car me and for handling the process in a very efficient, professional and a kind manner.
I would recommend Lorraine Ludlow @ Stellantis to everyone who is looking for a new or used car.

September 11, 2024
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

thank you for taking the time to post your 5* review and its great to see Lorraine looked after you so well and ensured your experience was a good one
Enjoy your new car
Suzanne
General Manager

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, my sales advisor made me and my family feel really comfortable and was not pushy at all and she was really helpful with what we wanted which really helped us. She ensured the car was perfect before driving away. Dej helped with sorting out 7 day insurance. Overall she was very accommodating and would definitely recommend her to friends and family. Extremely happy with customer service and the car!!

August 10, 2024
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

thank you for taking the time to leave your 5* review and its great to see Dej ensured all aspects of your visit went to plan and ensured the car found was the right one for you - enjoy your new car
Suzanne
General Manager

Rated 5 out of 5 stars

Birmingham Central - First Class Service!

Ladan was sooo helpful with my new Citroën purchase. Probably the smoothest experience I have had in my many years buying vehicles!

Her manager Arafat was also very helpful and straightforward. None of that silliness that you sometimes get at lesser places. It’s so refreshing to be dealt with like an adult!

I will definitely return to this dealership again.

August 8, 2024
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

thank you for taking the time to post your 5* review and its great to see how Ladan has looked after you so well with the help of Arafat, we look forward to seeing you again
Suzanne
General Manager

Rated 5 out of 5 stars

excellent service

excellent service, knowledgeable sales advisors good people to deal with

November 30, 2023
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

thank you for your 5* review - great to see the team have looked after you
Suzanne Gaut
General Manager

Rated 5 out of 5 stars

Excellent service

Excellent service, great people to deal with. Love my new car

September 5, 2023
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Thank you for taking the time to post your 5* review - great to see the team at Central have looked after you so well
Suzanne
General manager

Rated 5 out of 5 stars

Lorraine was the best…

Lorraine sorted out our issue promptly and was very helpful when it come to our car, she was very kind and always good at communicating what was going on. Lorraine’s customer service was by far the best we received at robins and day.

October 25, 2022
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Zd, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Kind regards
Imran Tailor
General Manager

Rated 5 out of 5 stars

Excellent personal service

September 30, 2022
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Kind regards
Imran Tailor
General Manager

Rated 5 out of 5 stars

The guys are great at the centre very…

The guys are great at the centre very helpful and customer friendly and happy to help with any questions you have. Arvinder was very helpful.

September 29, 2022
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

Kind regards
Imran Tailor
General Manager

Rated 5 out of 5 stars

Exception Customer Service from Aaron Neal

I was lucky enough to order a new car in March of this year and at the time was given a build date for June and also had been given a part exchange figure for June, unfortunately the build date was put back till July, my concern was the my part exchange figure would go down, i called Robins and day and spoke to Aaron Neal, i explained the situation and my concerns and within a week of making the initial call, Aaron located a car for me, bearing in mind there were only three cars in the country that were not reseved, he pulled out all the stops and on Thursday 23rd June i was the new owner of a Citreon C5 Aircross, i absolutely love the Car and the customer service i received from Aaron was second to none, thank you Aaron for going above and beyond, you a credit to Robins and Day and it was a privilege doing business with you

July 2, 2022
Unprompted review
Stellantis &You UK - Fiat Birmingham Central logo

Reply from Stellantis &You UK - Fiat Birmingham Central

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know! Kind Regards, Robins & Day

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