Stellantis &You UK - Fiat Brentford Service Reviews 

41
TrustScore 5 out of 5

4.8

Transport Avenue, TW8 9HF Brentford, GB


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Rated 5 out of 5 stars

Today I had my van serviced at the Brentford branch. I got all the necessary info and reminders prior to the appointment. It was all managed by a lovely lady called Lafira who kept me informed while I... See more

Company replied

Rated 5 out of 5 stars

My experience was seamless, I was helped by Lafira Fernandes. I dropped my car and picked it up on the same day for the annual service. Lafira was very knowledgeable about what I needed for my servi... See more

Company replied

Rated 5 out of 5 stars

As for each of the past two scheduled servicings, all went very smoothly. Katarzyna was friendly and professional when I arrived, provided me with updated information as I waited and her estimate of h... See more

Company replied

Rated 4 out of 5 stars

Very good and attentive customer service, especially from Evans. I would only take issue with the video produced by the workshop: the images were fine but the audio was unintelligible. If your mechani... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Transport Avenue, TW8 9HF, Brentford, United Kingdom

  • 0208 957 3100

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

2,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and helpful service from…

Very friendly and helpful service from Lafira Fernandes. The work on my car was done quickly whilst I waited. Thank you!

July 20, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Ellen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Jay helped me today with my MOT

Jay helped me today with my MOT. He was kind and kept me well informed whilst I was waiting. Couldn’t fault the service. Thanks again

June 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Roxy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Friendly and helpful staff

Today I had my van serviced at the Brentford branch. I got all the necessary info and reminders prior to the appointment. It was all managed by a lovely lady called Lafira who kept me informed while I waited. Overall a very pleasant experience.

December 17, 2025
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Hi Joanna, thank you for your wonderful review. We're delighted to hear you had such a positive experience, and we’ll be sure to pass your lovely comments on to the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

I'm very pleased with work done with…

I'm very pleased with work done with care and attention. I was kept informed of every stage of the service and MOT.

March 19, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Tejpaul Sagoo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Great Service

Every year that I go Evans Sofeda provides such excellent customer service, he is very helpful and kind. I hope this review reaches him so he and everyone knows that he is a very valuable worker!

February 24, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Theresa Kwabla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Prompt service

Prompt service - such helpful staff. Levito Rodrigues kept me fully aware throughout the process.

Car serviced and cleaned - very happy customer.

February 21, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Sonya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

A great experience!

Lafira was extremely helpful and made everything very easy!

January 23, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Rameez Shiraj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

excellent service and very efficient

excellent service and very efficient. Lafira was very helpful and so kind. She helped me by going above and beyond.

January 21, 2026
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Shayek Miah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Chris _Great help

Chris ,really helpful, explained everything,looked after me .
Kept updated through the process.

January 20, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Sarbjit Dass, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Lafira was very helpful

January 19, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Manny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Customer service

Lafira was absolutely accommodating and helpful.

January 8, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Richard Sylvan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Warenty recall

Great service and very friendly thanks to Lafira thr service advisor.
Highly recommended

January 6, 2026
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Bill Birdi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

My experience was second and none

My experience was second and none from start to finish. I will most definitely continue my car journey with this company. Lafira was an absolute joy, trustworthy, helpful, and an absolute credit to the company. I cannot praise the team enough.

January 2, 2026
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Becca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Lafira was outstanding

Lafira was outstanding. Excellent customer service

December 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Jakal Pipboy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Excellent service at Jeep Brentford.

Excellent service at Jeep Brentford.
Lafira was great

December 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

I recently brought my car to this…

I recently brought my car to this garage for some much-needed work, and I couldn’t be happier with the entire experience. From the moment I arrived, the team was professional, welcoming, and genuinely committed to helping.

I want to give special recognition to Lafira, who handled my car with exceptional care and expertise. Her clear communication, attention to detail, and genuine dedication made the whole process smooth and stress-free. She took the time to explain everything thoroughly and kept me updated from start to finish.

I also want to thank the technician who worked on my car, whose skill and precision really showed in the final result. The workmanship was outstanding, and my car has honestly never run better.

It’s rare to find a garage where you feel both valued and well taken care of, but this place truly delivers.
Highly recommended—especially with dedicated team members like Lafira and the talented technicians behind the scenes!

December 12, 2025
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Cheryl Sweetman, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

My experience was seamless

My experience was seamless, I was helped by Lafira Fernandes. I dropped my car and picked it up on the same day for the annual service.
Lafira was very knowledgeable about what I needed for my service and answered all my questions clearly. She was very nice and knowledgeable. I received my car after the service (washed and vacuumed). This has been the best experience I’ve had servicing my car, and I’m glad that stellantis takes care of it’s customers like this after sale.

December 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Saud K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Lafira provide excellent service thank…

Lafira provide excellent service thank you

December 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Fiat Brentford Service

Thanks for your feedback! We’re pleased to hear you had a positive experience and appreciate you choosing us.

Rated 5 out of 5 stars

I was seen straight away by Lafra…

I was seen straight away by Lafra Fernandas.

November 12, 2025
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Syed Baqar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

Rated 5 out of 5 stars

Lafira was amazing

Lafira was amazing. She helped deal with my enquiry quickly and professionally. Thanks

November 12, 2025
Unprompted review
Stellantis &You UK - Fiat Brentford Service logo

Reply from Stellantis &You UK - Fiat Brentford Service

Mohamed Musalam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Fiat Brentford Service.

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