Keiran, at Crawley branch - very helpful, couldn't fault - resulted in us ordering from him. Coffee quite nice in showroom too.
Company replied
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Keiran, at Crawley branch - very helpful, couldn't fault - resulted in us ordering from him. Coffee quite nice in showroom too.
Company replied
Izzy was AMAZING when I bought my car, I would recommend her to all family and friends. Highly recommend purchasing a car from here, have had nothing but a great experience!!!
Company replied
A daylight robbery I paid 438 pounds for the second year of annual maintenance. I received the car dirty, and the boot was not vacuumed at all. In addition, the cup holder is still sticky from pr... See more
Company replied
Brought Vauxhall Mokka from Stellantis Crawley, Excellent service from John the sales man I brought the car from 10/10. Would recommend the Vauxhall garage and the sales team.
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Fleming Way, RH10, Crawley, England, United Kingdom
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Keiran, at Crawley branch - very helpful, couldn't fault - resulted in us ordering from him. Coffee quite nice in showroom too.

Reply from Stellantis &You UK - Fiat Crawley
Brought Vauxhall Mokka from Stellantis Crawley,
Excellent service from John the sales man I brought the car from 10/10.
Would recommend the Vauxhall garage and the sales team.

Reply from Stellantis &You UK - Fiat Crawley
Izzy was AMAZING when I bought my car, I would recommend her to all family and friends. Highly recommend purchasing a car from here, have had nothing but a great experience!!!

Reply from Stellantis &You UK - Fiat Crawley
Lauren has been very supportive and helpful in the purchase process.

Reply from Stellantis &You UK - Fiat Crawley
Lauren was welcoming, knowledgable and accommodating as we searched for a replacement car. If we asked a question she would either know the answer or immediately find it out.
She was a pleasure to deal with and I hope to be purchasing from her in the future.

Reply from Stellantis &You UK - Fiat Crawley
On the day, very helpful.
Simple fact is they haven't fixed the issue with my car, despite assuring me they had.
The car is under warranty, and I'd be interested to know if they charged Fiat for not resolving the issue.
I have contacted them but they have yet to respond and this is a week after my first contact form. They have no phone number and are exceptionally difficult to deal with. I'd find another Fiat dealer if I were you.

Reply from Stellantis &You UK - Fiat Crawley
A daylight robbery
I paid 438 pounds for the second year of annual maintenance. I received the car dirty, and the boot was not vacuumed at all. In addition, the cup holder is still sticky from previous drinks. The gentleman who took the car inspected it and found nothing damaged or missing. After they received the vehicle, they informed me that the Radar Cover was missing. I suggest the garage has stolen it. Imagine £438.79
For a similar service, which can cost less than £80

Reply from Stellantis &You UK - Fiat Crawley
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