Stellantis &You UK - Fiat Romford Reviews 

12
TrustScore 4.5 out of 5

4.4

London Road 134, RM7 9QU Romford, England, GB


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Rated 5 out of 5 stars

Fiat Romford gave me a great experience, not only to service wise but the staff were so welcoming and lovly making me feel at home and putting a smile on my face influensing me to have a wonderful... See more

Company replied

Rated 5 out of 5 stars

I went to just take a look at a new Fiat 500e and I must say Syed was so helpful that I agreed straight away to buy a car for my Daughter. It’s her first car and Syed made her feel like she was buying... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • London Road 134, RM7 9QU, Romford, England, United Kingdom

  • 0170 884 7670

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4-star
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1-star

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Replied to 93% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(12)

3,152 reviews in the last 12 months

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Rated 5 out of 5 stars

Great car and a great team at Romford

Great car and a great team at Romford, always helpful super service 5 star

June 27, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Thank you, Emma, for your kind words! We’re so pleased you’re happy with both your car and the service from our Romford team. We really appreciate your support and are always here to help! ⭐🚗

Rated 5 out of 5 stars

Fiat Romford gave me a great…

Fiat Romford gave me a great experience, not only to service wise but the staff were so welcoming and lovly making me feel at home and putting a smile on my face influensing me to have a wonderful experience here .

kind regards Daniel Yiga

June 26, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Hi Daniel, thank you for your kind review! We’re so pleased you had a great experience with our team at Fiat Romford and felt so welcome. We really appreciate your feedback and look forward to seeing you again! 😊

Rated 4 out of 5 stars

Funny staff thanks guys

Funny staff thanks guys

June 5, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Hi Abigail,
Thanks so much for your 4‑star review! We’re really glad you enjoyed the experience – our team will be pleased to hear they kept things fun for you. 😊
If there’s anything we can do to make your next visit a 5‑star one, we’d love to hear your thoughts. We hope to see you again soon! 🚗

Rated 5 out of 5 stars

Excellent service 10 out off 10 will…

Excellent service 10 out off 10 will definitely use again thank you

April 8, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Thanks, Phillip! Fantastic to hear you received excellent service — 10 out of 10 means a lot to us. We look forward to helping you again. Thank you!

Rated 5 out of 5 stars

I went to just take a look at a new…

I went to just take a look at a new Fiat 500e and I must say Syed was so helpful that I agreed straight away to buy a car for my Daughter. It’s her first car and Syed made her feel like she was buying a Rolls Royce not a little Fiat. Wonderful service, great communication and most of all made my daughter feel very special. Collected it today!

February 28, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Hi Harry,
Thank you so much for your fantastic review! It’s wonderful to hear that what started as a quick look at the Fiat 500e turned into such a positive experience. Syed will be over the moon to know that his helpfulness and enthusiasm made you feel confident enough to choose your daughter’s very first car on the spot.
We’re especially pleased that he made her feel so special — buying a first car is a big moment, and it’s great to know he made it memorable for all the right reasons.
We hope she loves every moment with her new 500e, and if you need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Great experience start to finish and…

Great experience start to finish and Jordan was amazing!

January 14, 2026
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Thank you, Eden, for your fantastic feedback.
We’re delighted to hear you had a great experience from start to finish, and that Jordan looked after you so well. We’ll be sure to pass on your kind comments to him – it will mean a lot.
Enjoy your new car, and thank you for choosing us.

Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. All the staff were only too happy to help. I would recommend this dealership.

December 3, 2025
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Thanks for the kind words and recommendation! We’re happy to hear you had a great experience.

Rated 5 out of 5 stars

Kieran was very friendly professionally…

Kieran was very friendly professionally and helpful. Got my car sorted under 10mins . Great customer service

September 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Fiat Romford

Tavy G, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Excellency customer service

Excellency customer service. Updated every step of the way! Kellie my advisor today was outstanding and professional!

September 26, 2025
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

We can't wait to see you again, have a great day.

Rated 5 out of 5 stars

Recommend

I had to pop in today to get add blue put into the car and kieran was very helpful and efficient.

June 4, 2025
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Kimberley Chadwick, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Very good customer service Kieran was…

Very good customer service Kieran was very helpful regarding the service of my fiat.
Will use this company again 😊

May 16, 2025
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Customer, we are so pleased you enjoyed your visit to Stellantis &You Fiat Romford!

Rated 5 out of 5 stars

1st time buying a car

1st time buying a car. Adam from stellantis was very helpful with advice on all aspects towards buying a car. Seamless process from viewing until buying. I would highly recommend Stellantis.

April 12, 2025
Unprompted review
Stellantis &You UK - Fiat Romford logo

Reply from Stellantis &You UK - Fiat Romford

Hi Michael, thank you for taking the time to leave a review for us at Stellantis &You Fiat Romford. We're happy we could meet your expectations!

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