Hassan was friendly and efficient. Kingsley kindly cleaned my car as a courtesy too. Much appreciated!
Company replied
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See what reviewers are saying
Probably the worst experience in terms of using dealerships or approved service garages. Had issues with leaking coolant on a Jeep Wrangler. After I took a car for a repair on 19/04/2024,... See more
Company replied
Evans took time to explain everything clearly and in detail. He went out of his way to help me. He was very professional and a credit to your company. I wish all staff who worked in car and service... See more
Company replied
Looked after by Chris this year, and as with previous years, he was excellent. Greeted us in the car park on arrival, kept us updated and couldn’t do enough when we collected the car. Very friendly, a... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Transport Avenue, TW8 9HF, Brentford, United Kingdom
- 0208 957 3100
4.6
Excellent
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
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Hassan was friendly and efficient
Hassan was friendly and efficient. Kingsley kindly cleaned my car as a courtesy too. Much appreciated!
August 19, 2026
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Kate Poll, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Serviced my car at Brentford garage
Serviced my car at Brentford garage. Much appreciated service provided by Kasia. Excellent customer service 👍
July 15, 2026
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Sukhjeet Sarao, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Great service Kasia
February 5, 2026
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Ormond Craigg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Great service Evans cheers
January 29, 2026
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Michael Gibbins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Evans is a great rep for your company
Evans took time to explain everything clearly and in detail. He went out of his way to help me. He was very professional and a credit to your company. I wish all staff who worked in car and service dealerships were as helpful, courteous and polite as he is. He definitely made me feel confident about using Stellantis' services at your Brentford centre again in the future.
January 12, 2026
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Peter Hillman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Reply from Stellantis &You UK - Jeep Brentford Service
Consumer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Evan’s Sofeda was very helpful and…
Evan’s Sofeda was very helpful and clear about the car service provided.
December 3, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Aia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Good customer service from Evans
December 1, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Thank you for your feedback. We’re glad you received good customer service and appreciate you taking the time to share your experience.
Evan’s made what would have been a…
Evan’s made what would have been a disastrous experience into a very pleasant day and I would recommend this dealership because of him
November 27, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Sonja Pearce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Major Service
Again a great service done by Stellantis Brentford, thanks to Evans Sofeda.
Much appreciated.
November 24, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Ulisses Da Silva, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Great service and support from Evans…
Great service and support from Evans Sofeda. Thank you
November 21, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Luella Martin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Reply from Stellantis &You UK - Jeep Brentford Service
Jamie Wright, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Evans was very knowledgeable and…
Evans was very knowledgeable and courteous, great service
October 27, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Rafil Gonsalves, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Huge thanks to Evan Sofeda (Transport…
Huge thanks to Evan Sofeda (Transport Avenue) for his help, for his objective advice and most certainly for his positive attitude. He represented Stallion & You with its finest image. By way of contrast, the childish, arrogant and rude receptionist at the branch in Chiswick has acted as repellent and has pushed me away and for good. She ought to learn lessons from the staff at Transport Avenue. Positive Attitude and service take over, retain clients and bring new clients via recomendations.
Transport Avenue's branch are highly recommended and this is based on 20 years of dealing with them
June 26, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Sid Walsh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Jeep Brentford Service.
Outstanding in all ways
The service the Brentford team provided to my Jeep was outstanding in all ways. I feel I have to speak out and compliment the professionalism and due care they took, as many reviews question Jeep service around the country, however I can categorically say these opinions do not have any truth following the level of care I experienced today here. The team even provided a video overview of the service conducted with a commentary of individual parts inspected. Overall, it has been a pleasure and makes me a proud Jeep owner. Thank you.
April 15, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Our advisor Kasia was super efficient…
Our advisor Kasia was super efficient and went above and beyond to help us solve the problem with our car. Highly recommend her and her colleagues at Stellantis Brentford.
February 14, 2025
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Hi Roberto Ratti, thank you for taking the time to leave a review for us at Stellantis &You Jeep Brentford Service. We're happy we could meet your expectations!
Thoroughly pleasant and professional…
Thoroughly pleasant and professional service experience. Lafira went above and beyond to make sure I was comfortable and informed while my car was serviced
July 19, 2024
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lafira went above and beyond to help me…
Lafira went above and beyond to help me pick the correct parts I need for my Citroen berlingo. Great customer service! Would recommend to everyone.
July 12, 2024
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thank you Lafira
Thank you Lafira for your excellent service and customer care today.
July 5, 2024
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
EXCELLENT SERVICE 💝
Today I had the pleasure of visiting "STELLANTIS & YOU" Service in Brentford, West London and I must say the experience was AMAZING. From the moment I walked in, I was greeted warmly by a pleasant staff member. The office worker, Lafira Fernandez, took the time to listen to my concerns and provided professional advice. We could watch the entire inspection of the our car in the video sent. THANK YOU to the all Service team for a job well done. Best of luck to you all 💝
June 24, 2024
Unprompted review
Reply from Stellantis &You UK - Jeep Brentford Service
Hi Vida Jakstiene, thank you for taking the time to leave a review for us at Stellantis &You Jeep Brentford Service. We're happy we could meet your expectations!
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