Stellantis &You UK - Leapmotor Birmingham North Reviews 

Richard from car sales is brilliant polite and overall experience with him was amazing

Richard from mobility such a good service from him reallly pleased !!!

Leased the car since October 2025 been told I would be able to get the car sooner as some cancellations happen so while I waited for the C10 I've been given a courtesy car which is nice fast forward at the end of December I got the news that the car arrived on site needs time to check and register the car ok and I didn't have time to collect either because of work so I and didn't collect until the end of January between that time communication was quite poorly as some email has no response anyway collected the car prepared everything I could as I've read some comments on the C10 pages like download the apps ask for floor mats so I did as I collected the car he told me the apps will take a few days to work and he'll also order me the floor mats as agreed.
First week the apps not recognised the identification so not working contact the Leapmotor nothing happened and until now still have to get to the rear mirror to open the car so what's the point if you have the apps to use but you not trying to sort it out or respond to customer needs.
I get every excuse of not enough staff to deal with then get some more staff to deal with customers issues you can't just sold the car and left customers. Very disappointed

Great service from Gazinder from start to finish, very good to deal with and very respectful, ensured my deal was completed quickly and effectively when ordering.

Our car delivery was delayed by the manufacturer but Stellantis provided us with a car and our salesman was really helpful

DO NOT BUY FROM STELLANTIS BIRMINGHAM. Absolutely appalling service from Stellantis. We bought a Leapmotor from them in mid March as soon as it was released, waiting over a month for the car to become available having been told it would be available at the beginning for the month. In June my husband noticed a crack in the single key card we were given (no option to purchase a second key card and no support to set up the app on mobiles which is meant to open the car and turn on engine once inside). He messaged the dealership and called on more than one occasion to request support setting up the app, a replacement or additional card with no response. Fast forward to July 26th and my husband was stranded at my daughter’s birthday party venue as the keycard stopped working due to the crack. It took 3 days for RAC to collect the car during which time my husband was not offered a courtesy car to get to work as the dealership wouldn’t ‘diagnose’ the issue despite it being obvious. We wasted hours dealing with two different courtesy cars within a week whilst my husband was repeatedly phoning the dealership with no response - the phone constantly rang out and we were redirected to their head office multiple times who kept saying they would leave a message with them to call us back - a call which never came. Assuming our phone number had been blacklisted, my husband eventually phoned from a work phone number and received an answer - they claimed the keycard didn’t come under warranty and was user fault (absolutely crazy given my husband keeps it in his wallet with credit cards that are expiring this month and have no cracks or damage), and that they ‘would’ (note: not ‘had’) order a replacement key card. This was weeks after not being able to access the car - we are now over a month since the situation started with no solution. Over this time period we have wasted £££s on courtesy cars, missed work hours and additionally the cost of repaying the car and the cars extortionate insurance (no regular insurance company would insure the car when we got it as it was a new brand, not sure if this has changed now). Beyond fed up of waiting for the situation to be resolved and the money pit this has become alongside the awful support from the dealership who have never once given us any support or update on the situation. DO NOT BUY FROM HERE. Edit to add: we received a call finally yesterday evening at 5:40 asking us to call back before 6. We called at 5:55 and were told the person who had called had gone home. We turned up at the dealership this morning assuming the call would be because the replacement card had arrived. Instead we waited until 9:20 to be called into a room and told the call was a ‘courtesy call’ as someone had driven into our new car causing large damage to the side. We are having to take more time off work to attempt to navigate insurance claims where they are unable to offer a courtesy car due to not being able to move the car to a repair shop for them to assess. You honestly couldn’t make this up this. What an awful company and experience - our stress levels are beyond comprehension.

From the moment we walked into the showroom we knew that the C10 was the car for us not only had we found our dream car for a very realistic price but this was then further confirmed by the superb service that we received from Gazinder. He sat us down, thoroughly went through everything we needed to know prior to making our decision. On collection of the vehicle the quality of the service Gazinder gave to us was first class. Would highly recommended the car and the dealership and in particular Gazinder.

Gazinder gave us a great experience with our new leap motor c10 would highly recomend.

Incredible car, great staff and brilliant experience. Spec on the c10 is impressive. Would recommend and will be to friends and family

Gazinder and vaxhaul north side brummie really helped me with my anxiety of coming into store he made my experience brilliant thanks for helping me