Stellantis &You UK - Leapmotor Nottingham Reviews 

23
TrustScore 4.5 out of 5

4.3

Mansfield Road, NG5 2DA Nottingham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the initial introduction to our salesperson, John was so helpful and polite and this encouraged us to choose the EV and this dealership. The whole process was managed smoothly and we were able to... See more

Company replied

Rated 5 out of 5 stars

Visited Nottingham showroom to test drive Leapmotor B10. Jake was extremely helpful and provided all the information we needed and presented some great options to consider. Enjoyed the test drive and... See more

Company replied

Rated 5 out of 5 stars

Great — here’s a polished, upbeat positive Trustpilot-style review you can use straight away. If you want it tailored to a specific business, just tell me the name and a few details and I’ll ref... See more

Company replied

Rated 1 out of 5 stars

Booked in for a Peugeot 5008 test drive in Nottingham Mansfield. Went for the test drive,and the best part is that they don’t even have the right car for the test drive. Don’t even know then why I... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Mansfield Road, NG5 2DA, Nottingham, England, United Kingdom

  • 0115 6466 970

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(23)

3,127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

brilliant service and fantastic staff

brilliant service and fantastic salesperson cannot fault anything good clear instructions on picking up my car.

July 31, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

Hi Barry, We appreciate your feedback and are delighted you had such a smooth experience. If there’s anything we can help with in future, we’re always here. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Excellent service received

Alex collected the car from me today and got it back to me much earlier than expected. Friendly service and waited patiently whilst I got the car ready for handover. Thank you

June 3, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

Hi Sean, thank you for your wonderful review. We're delighted to hear you had such a positive experience, and we’ll be sure to pass your kind comments on to the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Alex was excellent

Alex was excellent, he explained all the info regarding the service procedure. He also answered some other questions I had regarding the car. A very polite and approachable person.

May 28, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for taking the time to post your 5* review, its great to see Alex has looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Excellent sales experience

From the initial introduction to our salesperson, John was so helpful and polite and this encouraged us to choose the EV and this dealership. The whole process was managed smoothly and we were able to collect our new car in a short timeframe. John always called back when we left messages and also followed up a few weeks after delivery to make sure we were happy with everything and to offer his help if we needed it. For us, we feel that John was excellent and would certainly offer our recommendations.

April 20, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for taking the time to share your 5* review. its great to see John has looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Visited Nottingham showroom to test…

Visited Nottingham showroom to test drive Leapmotor B10. Jake was extremely helpful and provided all the information we needed and presented some great options to consider. Enjoyed the test drive and found the B10 comfortable and easy to drive with plenty of cabin and storage space. Thank you

May 2, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for taking the time to share your 5* review. its great to see Jake looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Alex collected my car for mot and he…

Alex collected my car for mot and he was very kind and polite

April 29, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review. Its great to see Alex has looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Alex was very polite and a lovely…

Alex was very polite and a lovely gentleman. Very satisfied

April 27, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review. Its great to see Alex has looked after you so well
Suzanne
General Manager

Rated 1 out of 5 stars

No disabled parking available anywhere on site.

We arrived for a scheduled repair, which was a waiting appointment. However, the car park was entirely full and presented significant challenges due to the disorganized parking of new vehicles. This made our attempt to locate a parking space both hazardous and frustrating, and ultimately, we were unable to find any available parking near the repair shop.
Unable to secure a space in the repair area of the car park, we moved on to the second entrance, only to find the situation there was even less favourable. The customer parking entrance was entirely obstructed, and staff directed us to park on the road, which allowed for an hour of free parking.
As a disabled customer—information that is known to Stellantis—I expect accessible on-site parking. However, both designated disabled bays were occupied by new vehicles that did not display blue badges. Upon requesting information about alternative disabled parking, the manager indicated that she was new to her role and could not provide details.
The staff's approach towards disabled clients fell short of expectations for helpful and respectful service. As a provider serving disabled customers, there is an obligation to facilitate easy access to services, which was not met during my visit. Maintaining disabled parking bays for their intended use is essential and should be a priority for the company.

April 16, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

Hi Julie, thank you for sharing your feedback. We're sorry to learn that your experience did not meet the standards we strive to deliver. We appreciate you outlining the issues you encountered, and your comments will be shared with the relevant team as part of our ongoing commitment to improving the customer experience. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Alex was excellent

Alex was excellent, patient and he explained everything fully.

March 31, 2026
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for taking the time to post your 5* review, its great to see Alex looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Had my car collected by Alex

Had my car collected for an MOT by Alex at Stellantis Nottingham.
He was friendly and professional. This made for a really smooth and effortless process.

March 24, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review, its great to see Alex looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Professional experience

Alex came to collect my car for a service and recall — he was friendly, professional, and made the whole process very straightforward.

March 26, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review and its good to see Alex has looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

Great,service

Arrived as expected. Was friendly, polite and helpful.

March 24, 2026
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review and its great to see the team looked after you so well
Suzanne
General Manager

Rated 5 out of 5 stars

My car was collected for an MOT by Alex…

My car was collected for an MOT by Alex at Stellantis Nottingham and I couldn’t be more happier with this service he provided.

March 2, 2026
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

Hi Issy, Thank you for your fantastic feedback! We're really pleased to hear you had such a positive experience with us. We’ll be sure to share your comments with the team. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

5* service

I had my car collected from my home by Alex at Stellantis Nottingham and he was very friendly and polite and returned my car back home after. I’m very happy with this service he provided.

March 17, 2026
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your 5* review and its great to see Alex looked after you and your car for the recent visit to our aftersales department
Suzanne
General Manager

Rated 1 out of 5 stars

Booked in for a Peugeot 5008 test drive…

Booked in for a Peugeot 5008 test drive in Nottingham Mansfield. Went for the test drive,and the best part is that they don’t even have the right car for the test drive. Don’t even know then why I was getting calls every single day to book the test drive.
Specially told them my preferred car before booking & they blaming head office for taking the booking without confirming with the site.

Just wasted an hour driving, customer service is awful. Not recommended

March 3, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

sorry to see your 1* review
I am unable to locate you in our system so please do not hesitate to contact me to discuss further
Suzanne
General Manager

Rated 5 out of 5 stars

Great

Great — here’s a polished, upbeat positive Trustpilot-style review you can use straight away. If you want it tailored to a specific business, just tell me the name and a few details and I’ll refine it.

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⭐⭐⭐⭐⭐ Excellent Service From Start to Finish

I had a fantastic experience from the moment I got in touch. The team was friendly, responsive, and genuinely committed to helping.

February 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for your review

Rated 5 out of 5 stars

Great service

Great service! Thank you Izzy for looking after me. Really friendly and professional.

December 11, 2025
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

Isabel Molinari, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Friendly & helpful

Frankie, Izzy, chloe and Gary S were fantastic, friendly and helpful!

December 11, 2025
Unprompted review
Stellantis &You UK - Leapmotor Nottingham logo

Reply from Stellantis &You UK - Leapmotor Nottingham

thank you for taking the time to post your 5* review
Suzanne
General Manager

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