Stellantis &You UK - Peugeot Stockport Reviews 

Poor customer service. Staff on reception unprofessional and unfriendly. Poor communication between staff.

My Peugeot 2008 went in for a mot and service from start to finish the experience was excellent the staff are credit to the company must mention Rachel and Warren for there professional approach well done my car is in very good hands.
Stewart Graham

Utterly abysmal. Notified by Stellantis & You that 2nd service was due. Booked via the online process a dealer from the list presented. Notified them that I had a service plan. They verified this and asked me to present it when I took the car in. I also took the trouble to notify the actual garage by text and forwarded detail of the service plan and also about a scheduled brake fluid change. They never responded. I took a day off from work and took the car in to the Vauxhall approved service provider. After waiting around 20 minutes for service I was told that the Vauxhall Vertu Service Plan for a (new buy) Vauxhall Corsa E at a Vauxhall approved service franchise could not be utilised as it was the "wrong" type of service plan. Apparently despite being offered a variety of local dealers by Stellantis & You I have to take the car to a Vauxhall franchised dealership as opposed to a Vauxhall approved Stellantis service provider. I know you could not really make it up. The Stellantis service provider in Stockport had ample opportunity to inform me of this before I took time off and took the car in but they failed to respond to my messages. I have now re-booked at the Vauxhall franchise where I bought the car which is around a 22 mile trip away. They failed to give the car a PDI, stuck both number plates on absolutely nowhere near straight, no water in the washer bottle, no PDI stamp in the service book. The car is OK but the build quality is shocking with numerous panels not remotely fitting properly which I am told is "within limits" Sadly the whole experience of Vauxhall's network has been miserable from word go and continues to be so.

I would like to thank Philippe and Gary for quickly and easily resolving the reservation issue I experienced regarding my car recall.

Having purchased new vehicles over the last 20 years from both Robins and Day and Stellantis we have always experienced a highly professional service from all sales personnel. More recently our purchases have been dealt with by Mo Khan who always provides a full and comprehensive sales package. How pleased we have been with Mo's excellent, friendly and professional manner. Thank you Mo and Stellantis

A professional, efficient and friendly service from Sean Bithell at Stellantis and the car was ready for collection on the preferred day. I also appreciated the courtesy call to check I was happy with the car and the offer for ongoing support.

Great service from start to finish. Friendly yet professional. I wouldn't go anywhere else now.

Absolutely shocking experience from start to finish. This company is more than happy to take your money, but the moment something goes wrong, they do everything they can to avoid responsibility.
I was made to wait over 6 weeks just for an inspection, and during that time I was advised not to use my car—yet no support whatsoever was offered to help me get to work or take my children to school. I was originally told I’d receive a courtesy car once diagnostics started, but when the time came, they completely denied ever saying this.
To make matters worse, my appointment was only scheduled after my warranty had expired, which feels incredibly convenient on their part.
Communication has been terrible throughout. Every time you speak to someone, the story changes—there’s always a new excuse, and no one takes responsibility.
My car is now in a dangerous and unreliable condition—it won’t reverse and goes into limp mode—and these issues only started after they serviced it on 29 April 2026. Despite this, there’s been no urgency or meaningful help.
Overall, this has been one of the worst customer experiences I’ve ever had. Poor communication, zero accountability, and no customer care once they’ve taken your money. I would strongly advise others to think twice before using this company.

Always friendly and professional. Kept me informed every step of the way. Would recommend to anyone looking to buy/service a car.

Bought an electric car at the end of April and unfortunately had it written off 2 weeks later. Tom was great when I first bought the original car, but went above and beyond to sort out my replacement vehicle, even working on his day off so I could pick the car up today.

I’ve bought a few cars from dealerships and have never really experienced good customer service, however I rang up and spoke to Paul Kelsall about a car I saw online. Paul couldn’t do enough for me before and after buying my car, he turned it around in just 2 days because he knew I needed the car quick, he checked in after I got the car to make sure I was happy with everything. Paul is a great salesman and Stellantis are lucky to have him on the team! All the sales team were very welcoming, got plenty cups of tea and more importantly I love my new car.

Sead was extremely helpful and made my experience so easy. Thanks for everything!

Excellent and efficient service from Sead, thank you so much for your help and knowledge

POOR SERVICE!
Booked in for a FULL SERVICE & MOT.
After picking up the car I noticed they hadn’t turned the service light off ( had to go and ask someone to turn it off & they even said they didn’t know how to ) they also did not stamp the service book. On top of this they didn’t carry out the FULL SERVICE that was paid for, only did an oil change!!
After ringing them to raise these issues with them i was told “ we didn’t know what’s included in a service “ which is rather worrying considering it’s something they do on a daily basis!
I had requested a part refund for the difference for the work that wasn’t carried out, This took over a month to do as they didn’t seem interested & just kept fobbing me off, It was only when i threatened to take them to court they processed the refund!

Really does say alot about the company & how unprofessional they are & can’t accept their mistakes! All other issues I mentioned to them serval times just got ignored & still not doing anything about it!

AVOID TAKING YOUR CAR FOR A SERVICE HERE!

Had my Motability car serviced today 13th May. The car was collected as requested by Alan Wood, who is a credit to your company. Professional and courteous.

Excellent customer service with special thanks to Alan for his advice and professionalism in both the collection and delivery of my vehicle.

Great service fast to respond and answer any questions smooth transaction easy to deal with nothing seemed to much trouble

Not got very far with looking at cars here as there is never anywhere to park. Nightmare. Tried twice to visit and each time drove off

Scott was incredible through whole process friendly informative and let us decide our options with no pressure.. Absolutely clued up on electric cars. Like talking to a family friend... Well deserved 5 stars. Thanks Scott 😁😁😁 💫 ⭐ ⭐ ⭐ ⭐ ⭐