Stellantis &You UK - Vauxhall Edgware Reviews 

317
TrustScore 4.5 out of 5

4.6

360/366 Burnt Oak Broadway, HA8 5AN Edgware, GB


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Rated 5 out of 5 stars

GM stepped in to help resolve a mix up with my service at another branch and completed the service/recall/valet in 2hours. Bent over backwards to save my day. Much appreciated

Rated 5 out of 5 stars

Wonderful customer service by Laura, so helpful and polite helping my daughter choose a car of her choice . Arranging several test drives on various cars to choose from. Very good special offers and c... See more

Company replied

Rated 5 out of 5 stars

Kush at Stellantis was amazing from start to finish- polite, friendly and knowledgeable. Nothing was too much trouble. I couldn’t fault him, he made the experience which was long distance so easy and... See more

Company replied

Rated 5 out of 5 stars

Kush, Pritpal and Nayan were all patient, knowledgeable and personable helping me look at electric car specs and picking out one that I was extremely happy with in terms of price/specs. Thanks

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, HA8 5AN, Edgware, United Kingdom

  • 0208 731 1017

4.6

Excellent

TrustScore 4.5 out of 5

317 reviews

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4.6

All reviews

(317)

2,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Nora one of your service agents was great

Nora one of your service agents was polite and very helpful.
She booked the car in and was insistent to show my wife and I where we could wait in comfort.
She kept us informed at all times.
Overall my first and lasting impression of Stellantis was how well organised they were.

April 6, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Mr Ingram, thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with the service Nora provided. We look forward to seeing you again!

Rated 5 out of 5 stars

Mo was great

Mo was great. Very friendly and kept us well informed. Thanks

March 12, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Mr Hamilton, thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were looked after by Mo. We look forward to seeing you again!

Rated 5 out of 5 stars

MOT was very quickly

MOT was very quickly
Everything was explained

April 5, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Mrs Aziz, thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with the service we provided. We look forward to seeing you next year for your MOT.

Rated 5 out of 5 stars

MOT test

Friendly and helpful staff but only 3 people that shine and stand out from all the rest… Vivek, Naomi and even Ian and Ian isn’t even Vaxhaul. The 3 of them talk to you and nothing is a problem. Always there to help and polite, Thats what you want for a great environment. Vivek and Naomi Check up to make sure everything is ok when your waiting and letting you know what stage the car is at if the know anything… ⭐️

March 29, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Kay,

Thanks for the great 5⭐️ review on our Vauxhall team.

Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Astra

Done the job no fuss thank you

March 26, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Mr Boyce,

Thanks for leaving a great review on our Vauxhall team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

The staff at the reception were very…

The staff at the reception were very friendly specially the person who was dealing with me was really friendly and helpful and also the time they said for manufacturing update and maintenance. I am really satisfied.

March 21, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Menzies,

Thank you for taking the time to leave feedback on our Vauxhall team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

It was a positive experience

It was a positive experience

March 10, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Simone,

Thanks for taking the time to leave a review.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Very good customer service

Very helpfull staffs

March 5, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Mr Gomez,

Thank for taking the time to leave a review on our Vauxhall Team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Second time on the motability scheme

Second time on the motability scheme, i was helped by Mo Zarrin who was very informative and understanding with my father who is deaf. Mo Zarrin delivered great customer service. 10/10 service.

February 18, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Leah,

Thanks for the great feedback on our Vauxhall Team member Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Great first experience buying a car on…

Great first experience buying a car on motability scheme. Mo Zarrin (a legend) took us through options and explained everything answered every question including the sometime daft ones

February 17, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Manshuk,

Thanks for the taking the time to leave such great feedback about our team members Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Customer service and polite and helpful

Customer service and polite and helpful

February 29, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Susan,

Thanks for taking the time to leave a review on our Vauxhall team here at Stellantis &You Edgware.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Excellent service staff were so…

Excellent service staff were so helpful, highly recommend them.

February 14, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Sharon,

Thanks for the 5⭐️ review on our Vauxhall team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Great experience buying my first car

Great experience buying my first car. Mo was very professional and knowledgeable, the process and paperwork went really smooth.I had my Vauxhall Mokka X for a week now and I love it.
Thank you Mo, I'd definitely recommend getting a car at Stellantntis Edgware.

February 10, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Paula,

Thanks for taking the time to leave such great feedback on our Vauxhall team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

5⭐️ Service from Mr Mo Zarrin at Stellantis Vauxhall Edgware

I picked up my lovely car yesterday and my experience with Mr Mo Zarrin at Stellantis Vauxhall Edgware was second to none!!! 10/10
His attention to detail and he never makes you feel rushed. He is so patient and no question is too silly for him to answer sincerely and with politeness.
If you’re thinking of buying a vauxhall and you want 5⭐️ treatment which stems from just browsing, then enquiring, to ordering your car to collecting your car the treatment is second to none at Vauxhall Edgware with Mr Mo Zarrin. Even up to the top as the manager Mr Robert Parris is engaging, helpful and willing to do whatever he can to help.
So if you’re thinking to buy a Vauxhall go to Vauxhall Edgware if you want continuous high standards and ask for Mr Mo Zarrin.
I don’t usually do reviews but Mo and Mr Parris deserve this truthful review!!

February 7, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Lms,

Thanks for the great feedback on our Vauxhall team members Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

It's their costumer approach and the…

It's their costumer approach and the warm welcome, they will assure you the feeling of just ordering from your home...they will make you so excited for your next car and it is so easy to communicate with them... so glad to be with them their like your second family...

February 1, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

JVK,

Thanks for leaving a review on our Vauxhall Team at Edgware.

Kind Regards

Team Edgware
Srellantis &You

Rated 5 out of 5 stars

The whole experience was faultless and…

The whole experience was faultless and highly professional

January 31, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Hi Martin,

Thanks for taking the time to leave to a review on our Vauxhall Team here at Edgware.

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

The salesman

The salesman, Mo, was extremely welcoming and knowledgeable. He answered any questions and was very professional

January 27, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Serena,

Thanks for taking the time to leave feedback on our team member Moh.

Kind Regards

Team Edgware,
Stellantis &You

Rated 5 out of 5 stars

Great service!

I came to Stellantis with limited knowledge about buying a car. Mo was super helpful and provided unbiased advice and insight. I came away with a fantastic car and a really good finance package. Thank you!

January 24, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Julian,

Thanks for leaving a great review on our team member Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

very happy, great service

First time experience with this dealership and everything went smooth & very well.
Mr Zarrin was very helpful and willing to help and answer all my questions - he was very patient with me and was able to meet my requirement's as well as give me the time I needed to make the right decision on the right car for myself & my family.
I feel very happy and lucky and I am very pleased with my car and the service received.
Thank you!!

December 8, 2023
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Rebecca thanks for taking the time to leave feedback back on our Vauxhall Team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Excellent dealership

I have been coming to this dealership for many years and very recently purchased a new Astra, the customer experience was very good from start of the process to the end. Staff are always professional and polite particularly Mo Zarrin, Mo dealt with me through the entire process communicating with me until I received the car. Thanks guys!.

December 22, 2023
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Marie,

Thanks for taking the time to leave such great feedback about our team member Mo.

Kind Regards

Team Edgware
Stellantis &You

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