From walking in off the street to collecting my new car Tom Mcloud was so amazing. He made the whole experience positive with his calm no pressure attitude. He was very knowledgeable and patient when... See more
Company replied
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From walking in off the street to collecting my new car Tom Mcloud was so amazing. He made the whole experience positive with his calm no pressure attitude. He was very knowledgeable and patient when... See more
Company replied
Well, never again will I deal with this company to purchase a car. Stay away from the franchise in Preston. I was supposed to collect the car on 2nd December 2025 and two days before, I was t... See more
Company replied
I recently purchased a 3008 hybrid after a couple of visits to the Preston showroom. Kish helped me every step of the way in finding the right car at the right budget. He had endless patience in ex... See more
Company replied
We recently bought a car for our daughter from the Preston dealership and it was a great experience from start to finish. The salesperson that looked after us was Ben and he was absolutely amazing. Be... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Blackpool Road 382, PR2 2DS, Preston, Ashton-on-Ribble, United Kingdom
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Well, never again will I deal with this company to purchase a car.
Stay away from the franchise in Preston.
I was supposed to collect the car on 2nd December 2025 and two days before, I was told the car had not been transferred to the showroom from Hatfield.
I was told it would be delivered to Preston and it would be ready on 4th December - two days late. I was also told the car was pristine given that it was one year old.
After eventually paying for and collecting the car, I drove home. I was not given the opportunity to view the car beforehand as the Sales Representative escorted me straight into the showroom.
It wasn’t until I was at home and the next day, when I noticed the chips on the side of the door and scratches in the door handle.
After 40+ emails back and forth, they eventually resolved the issue.
Not a good experience and one I would never want to repeat!! I will be staying away from this car company forever.

Reply from Stellantis &You UK - Vauxhall Preston
Very helpful and understanding of my needs and previous issues with vehicles. Kishan Patel went above and beyond finding me a new car within budget when I was only looking for a used car due to cost.

Reply from Stellantis &You UK - Vauxhall Preston
Great experience, would recommend! Kish was great ☺️

Reply from Stellantis &You UK - Vauxhall Preston
Excellent customer service, Ben went above and beyond to ensure an affordable and quality car. Thanks Ben, will definitely return to Stellantis for the next car!

Reply from Stellantis &You UK - Vauxhall Preston
Ben was very approachable and friendly, made the whole process enjoyable with his knowledge and passion without any pressure. Wouldn’t go anywhere else. 10/10

Reply from Stellantis &You UK - Vauxhall Preston
Very helpful, efficient and personable staff. Worked quickly to bring my purchase date forward. Thank you Ben and Mark

Reply from Stellantis &You UK - Vauxhall Preston
I would like to say the service I received when purchasing a used BMW 2 series tourer from Mark Pilkington, was absolutely superb. He was very informative and helpful, not at all pushy, like most car sales people I’ve come across. I would have no hesitation in purchasing a car from Stellantis Preston and would 100% be dealing with Mark. Thanks again Sam Mitchell

Reply from Stellantis &You UK - Vauxhall Preston
Lewis Thankyou for making our car buying experience absolutely fantastic from start to finish , and even after the sale , Lewis your amazing , kept us informed every step of the way , and even helped us with online documentation, for the new and our old car , very professional, also a mention for Tim and all at Stellantis Preston . Thankyou.

Reply from Stellantis &You UK - Vauxhall Preston
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