Stellantis &You UK - Vauxhall Preston Reviews 

28
TrustScore 4.5 out of 5

4.6

Blackpool Road 382, PR2 2DS Preston, Ashton-on-Ribble, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From walking in off the street to collecting my new car Tom Mcloud was so amazing. He made the whole experience positive with his calm no pressure attitude. He was very knowledgeable and patient when... See more

Company replied

Rated 1 out of 5 stars

Well, never again will I deal with this company to purchase a car. Stay away from the franchise in Preston. I was supposed to collect the car on 2nd December 2025 and two days before, I was t... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 3008 hybrid after a couple of visits to the Preston showroom. Kish helped me every step of the way in finding the right car at the right budget. He had endless patience in ex... See more

Company replied

Rated 5 out of 5 stars

We recently bought a car for our daughter from the Preston dealership and it was a great experience from start to finish. The salesperson that looked after us was Ben and he was absolutely amazing. Be... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Blackpool Road 382, PR2 2DS, Preston, Ashton-on-Ribble, United Kingdom

  • 0177 273 5811

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.6

All reviews

(28)

2,989 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away!

Well, never again will I deal with this company to purchase a car.
Stay away from the franchise in Preston.
I was supposed to collect the car on 2nd December 2025 and two days before, I was told the car had not been transferred to the showroom from Hatfield.
I was told it would be delivered to Preston and it would be ready on 4th December - two days late. I was also told the car was pristine given that it was one year old.
After eventually paying for and collecting the car, I drove home. I was not given the opportunity to view the car beforehand as the Sales Representative escorted me straight into the showroom.
It wasn’t until I was at home and the next day, when I noticed the chips on the side of the door and scratches in the door handle.
After 40+ emails back and forth, they eventually resolved the issue.
Not a good experience and one I would never want to repeat!! I will be staying away from this car company forever.

January 22, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hi Jac, I was disappointed to hear about the negative experience you had with your recent purchase of a Peugeot 3008 at our dealership. Please accept my personal apologies for the inconvenience caused, as well as for the poor communication from the previous Used Car Manager. I’m pleased that our new Management team has now been able to resolve the issue for you. If you experience any further problems in the future, please don’t hesitate to contact me directly and I will ensure they are addressed promptly. Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

Perfect even when you're a nightmare customer

Very helpful and understanding of my needs and previous issues with vehicles. Kishan Patel went above and beyond finding me a new car within budget when I was only looking for a used car due to cost.

January 29, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hi Louise-Marie, we are so happy to read such a great review about Kish here at Stellantis &You Vauxhall Preston! Thank you Chris Matthews - GM

Rated 5 out of 5 stars

Great experience

Great experience, would recommend! Kish was great ☺️

January 28, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hello Jennifer, thank you; we appreciate your feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Ben went above and beyond to ensure an affordable and quality car. Thanks Ben, will definitely return to Stellantis for the next car!

January 24, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hi Joseph, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Abarth Preston. Thank you, Chris Matthews - GM

Rated 5 out of 5 stars

Ben was very approachable and friendly

Ben was very approachable and friendly, made the whole process enjoyable with his knowledge and passion without any pressure. Wouldn’t go anywhere else. 10/10

January 24, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hi Daniel Sinnott, we are so happy to read such a great 5* review about Ben here at Stellantis &You Abarth Preston! Thank you Chris

Rated 5 out of 5 stars

Very helpful

Very helpful, efficient and personable staff. Worked quickly to bring my purchase date forward. Thank you Ben and Mark

January 23, 2026
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

HI Rachael James, we are very happy we could provide you with a positive experience! and bring the delivery date forward. The guys worked well as a team. Thank you, Chris Matthews - GM

Rated 5 out of 5 stars

Superb service

I would like to say the service I received when purchasing a used BMW 2 series tourer from Mark Pilkington, was absolutely superb. He was very informative and helpful, not at all pushy, like most car sales people I’ve come across. I would have no hesitation in purchasing a car from Stellantis Preston and would 100% be dealing with Mark. Thanks again Sam Mitchell

August 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Preston

Hi Sam, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Preston. Thank you again for the great review, regards Chris Matthews - GM

Rated 5 out of 5 stars

Lewis your amazing

Lewis Thankyou for making our car buying experience absolutely fantastic from start to finish , and even after the sale , Lewis your amazing , kept us informed every step of the way , and even helped us with online documentation, for the new and our old car , very professional, also a mention for Tim and all at Stellantis Preston . Thankyou.

November 19, 2024
Unprompted review
Stellantis &You UK - Vauxhall Preston logo

Reply from Stellantis &You UK - Vauxhall Preston

Hi M, thank you for the excellent rating. It’s rewarding to know our team provided the level of service we strive to deliver. Kind regards, Stellantis &You UK

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