Stellantis &You UK - Vauxhall Stockport Reviews 

18
TrustScore 4 out of 5

4.2

Buxton Road 110, SK2 6PL Stockport, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shout out to Sead for the most seamless car handover! Thank you for your patience demonstrating the controls - driving home was a breeze! Your service and welcome have been excellent, much appreciated... See more

Company replied

Rated 5 out of 5 stars

Just ordered my new lease car from Stellantis & You in Stockport - a Vauxhall Grandland Ultimate in spectrum blue. Amazing service as always from this dealership in particular with Tom who always goe... See more

Company replied

Rated 5 out of 5 stars

My daughter recently picked up her new Grandland Ultimate in graphic grey from Stockport Stellantis on a 2-year PCL, and she’s absolutely delighted with it. This is our fifth year returning to the de... See more

Company replied

Rated 1 out of 5 stars

STAY WELL CLEAR! Booked in for a full service, After collecting the car noticed the service light wasn’t turned off & service book not stamped & not even the correct car on the invoice either!... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Buxton Road 110, SK2 6PL, Stockport, England, United Kingdom

  • 0161 474 6700

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(18)

2,989 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless handover

Shout out to Sead for the most seamless car handover! Thank you for your patience demonstrating the controls - driving home was a breeze! Your service and welcome have been excellent, much appreciated at your busy end of month. Thank you :)

June 29, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thank you so much for the superb feedback, it's so pleasing to read of your regards for the service you have received. We'll be sure to pass on your very kind words to Sead also. Regards, Phil Walker

Rated 5 out of 5 stars

Excellent customer service

Just ordered my new lease car from Stellantis & You in Stockport - a Vauxhall Grandland Ultimate in spectrum blue. Amazing service as always from this dealership in particular with Tom who always goes over and beyond. Can't wait to drive this amazing car in a few weeks.

June 15, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks so much for the great feedback and your 5* recommendation, it is really appreciated and we'll be sure to pass your kind words on to Tom also. Regards, Phil Walker

Rated 5 out of 5 stars

Top-class dealership

My daughter recently picked up her new Grandland Ultimate in graphic grey from Stockport Stellantis on a 2-year PCL, and she’s absolutely delighted with it.
This is our fifth year returning to the dealership, and we’ve always received great service. A big thank you to Tom and Phil for their patience and support throughout.

March 10, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks so much for the great feedback and your 5* recommendation, it is great to read of your appreciation of the team here. We'll be sure to pass your kind words on to Tom also. Regards, Phil Walker

Rated 5 out of 5 stars

Reinstated My Faith In Buying A Used Car

My daughter bought a VW Tiguan from Tom in Stockport. We travelled from just outside Glasgow after we saw the car on the internet and doing the deal over the phone. We could’ve bought a car from a well known dealership in Scotland who has the monopoly when it comes to selling cars, but due to having had a number of bad experiences previously, I decided to try further afield. The car had a couple of issues with it, but once I had pointed these out, Tom said get them sorted and I would be reimbursed. And that’s exactly what happened. Although it took a few weeks, We were reimbursed as promised. Tom and Stellantis reinstated my confidence in buying a used car and I would definitely buy again from them . Too marks to Tom and Stellantis. Thanks…..”I’ll be back”!

April 26, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Hi David, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Great experience with our car in for…

Great experience with our car in for service today Ian picked it up on time this morning was lovely and friendly and dropped back off same day very pleased

June 4, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks so much for the great feedback and 5* recommendation, it really is appreciated and we'll be sure to pass your kind words on to Ian also. Regards, Phil Walker

Rated 5 out of 5 stars

My husband’s car has had multiple…

My husband’s car has had multiple issues, Daniel from the service desk was very helpful and got them all sorted and also ensured we had a courtesy car while the work was being carried out. Would highly recommend, and will use this dealership again.

May 15, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Hi Lauren, thank you for leaving such a positive review. It’s great to know our service met your expectations. Kind regards, Stellantis &You UK

Rated 1 out of 5 stars

UNTRUSTWORTHY COMPANY! STAY CLEAR!

STAY WELL CLEAR!
Booked in for a full service, After collecting the car noticed the service light wasn’t turned off & service book not stamped & not even the correct car on the invoice either! They only did an Oil change & when questioning them on this i was told “ We didn’t know what’s included in a full service “ To me that’s rather worrying considering it’s something they do on a daily basis!
Contacted them many times to get this sorted and the issues keep getting ignored & I keep getting fobbed off with them changing the subject!
Took over a month to get a part refund for the stuff they didn’t do as they kept lying and delaying it, Only after threatening them with legal action they processed a part refund!

I am still upto now waiting for them to resolve the other issues yet getting no response!
If i was you STAY CLEAR as im still convinced they haven’t done a service & they aren’t providing any proof of it being done that i have requested many times in atleast 10 emails I have sent!
Terrible after care & really unprofessional!!

April 17, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Hi Josh, we sincerely regret that this was your experience. It does not meet the level of service we expect to deliver, and we will be addressing this urgently. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Great dealership would highly…

Great dealership would highly recommend, Sead was a great help with getting me the best deal for a Vauxhall mokka and for all the assistance along the way. Absolutely love my new car.
A family member is in the process of upgrading to a brand new Vauxhall thanks to the experience I have received.

February 18, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for taking the time to complete a review and for your kind words, they really are appreciated. We'll be sure to pass on to Sead also. Regards, Phil Walker

Rated 4 out of 5 stars

Finnaly someone respecting customers

Well, after being contacted by the after-sales manager, he opened a few doors to get the van sorted ASAP, which was 10 days earlier than the Diag appointment. So it looks like you only need to talk to the right person to get things done.

January 7, 2026
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for the updated review Mr Boulanger, glad we could get it sorted. Regards, Phil Walker

Rated 5 out of 5 stars

Very nice cheerful and friendly pick up…

Very nice cheerful and friendly pick up driver ,Ian. Speedy and efficient service, as usual. All very good.

December 19, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for the great feedback and your 5* recommendation, it really is appreciated. We'll be sure to pass your kind words on to Ian. Regards, Phil Walker

Rated 5 out of 5 stars

Customer service

Ian was very courteous and arrived to pick my car up as scheduled.
He went through the procedure very carefully and answered all my questions.
Stellantis has an excellent employee in Ian,

December 17, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for the great feedback and your 5* recommendation, it is very much appreciated. We'll be sure to pass your kind words on to Ian also. Regards, Phil Walker

Rated 5 out of 5 stars

Great customer service

Big thank you to Ian for picking up my car ,taking it to the dealership and bringing it back again for me and for answering all my questions and I had a few .Great customer service thanks again Ian .

December 17, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thank you so much for the great feedback and your 5* recommendation, it is very much appreciated. We'll be sure to pass your kind words on to Ian also. Regards, Phil Walker

Rated 5 out of 5 stars

Brialliant Pick up and Drop off Experience

This was a brilliant experience, Ian was on time, knew exactly what he was doing and made pick up and drop off a pleasant and trouble free procedure.

December 12, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thank you so much for the positive feedback and 5* recommendation, it really is appreciated and we'll be sure to pass your kind words on to Ian. Regards, Phil Walker

Rated 5 out of 5 stars

Wonderful experience from start to finish

Phoned to book a car on the mobility scheme in for it's yearly service. Polite and helpful staff helped us through the booking offering us complimentary pick up and drop off service (which with limited mobility is a huge help). On the day was helped by a wonderful Ian who collected the car from our drive then returned it ,washed, on completion of the service. Looking forward to next years service already.

December 10, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Such fabulous feedback, thank you so much for taking the time to complete a review. We'll be sure to pass your kind words on to Ian. Regards, Phil Walker

Rated 5 out of 5 stars

Annual Service

My car was booked in for a service, I arranged for the car to be picked up and returned. I was contacted by Ian from stellantis, on the morning off the service. He picked the car up at the time he stated, was very polite and informed me of the arrangements for returning the car. Great communication with Ian and stellantis. Car was returned clean inside and out. Great service. Thank you.

December 8, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for the fabulous feedback, nice to hear of your positive experience. We'll be sure to pass your kind words on to Ian. Regards, Phil Walker

Rated 5 out of 5 stars

Came when they said.Ian was very…

Came when they said.Ian was very pleasant and polite car back by 2pm.

November 28, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Thanks for taking the time to complete a review and your 5* recommendation, it really is appreciated by the whole team here. Regards, Phil Walker

Rated 1 out of 5 stars

unresponsive, even to filled in forms.

My daughter bought a used car (3yrs old) in June. Twice I requested local dealers Stellantis Stockport and Arnold Clark Stretford to provide a quotation for a 3 or 4 yr service contract. No response from either. Given up.

August 8, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Hello again Mr Bodicoat, without further information we are unable to help further sorry. Please do email at Philip.walker@stellantis.com

Rated 1 out of 5 stars

Terrible customer service

Absolutely shocking service, after booking my car in over 4 weeks ago and arranged a courtesy car, arrayed at 8 in the morning to be told by miserable service staff they can’t look at my car because it’s a 65 plate and told me it’s down to the bookings team and not them, should you not all be working together instead of booking customers in with 65 plate cars I even got text reminders about my appointment why was this not picked up before I arrived terrible customer service

August 29, 2025
Unprompted review
Stellantis &You UK - Vauxhall Stockport logo

Reply from Stellantis &You UK - Vauxhall Stockport

Hi lesley, thank you for sharing your experience with us. We are sorry to learn of the issues you have described and understand your disappointment. Your feedback is important to us, and we will ensure your comments are shared with the relevant team for review. Kind regards, Stellantis &You UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look