Thank you
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Sold by Stellar Data Recovery
The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
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Customer service
Ease of use
Performance
Quality
Value for money
Product details
Brand: Stellar
GTIN: 8906039732566
MPN: 31447850
All reviews
You are very good and very patient, thank you very very much for your time, love
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Initially I thought this product will repair my corrupted videos in original format but it did not work. so I finally asked for full refund
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 4
Value for money: 5
Reply from Stellar Data Recovery
Dear Aakarsh Jha,
We sincerely apologize for any inconvenience you experienced with our services, and we regret that you were not fully satisfied.
At Stellar, your satisfaction is a top priority, and we are committed to providing the best possible support. After reviewing your case, we understand that you could not repair video files with our software.
Could you please confirm the type of video files you were trying to repair?
We would also like to inform you that a refund has already been processed for your order. You should see the refunded amount in your account soon.
Once again, we apologize for any inconvenience and appreciate your understanding. If possible, please let us know a convenient time for a call so we can provide further assistance.
We look forward to hearing from you soon.
Warm regards,
Manish Kumar Pant
Customer Experience Team
Stellar Data Recovery
Love the service I received very helpful and prompt agents
Customer service: 5
Performance: 5
Quality: 5
Value for money: 5
Customer service was promt and helpful
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Awesome customer support
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 3
It's awsome
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 4
Helped in activation, excellent support.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
New software and key seem to be working… 1 video already fixed. Thank you so much for the speedy and quality service.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Got the issue resolved quickly.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Got the issue resolved quickly
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Worked!
Customer service: 5
Ease of use: 5
Performance: 3
Quality: 5
Value for money: 5
Best video repair tool.
Customer service: 5
Ease of use: 4
Performance: 4
Quality: 5
Value for money: 5
Best video repair tool.
Customer service: 5
Ease of use: 4
Performance: 4
Quality: 5
Value for money: 5
Great customer service sanket
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 3
Great customer service Sanket
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 3
good customer service
Customer service: 5
I could not use the product, wasnt easy for me to use. Got the help needed from Microsoft in recovering my files and photos so i didnt need the software anylonger. Costumer service are very polite and helped me with requesting a refund.
Customer service: 5
Ease of use: 2
Thank you very much for your customer service, particulary Dheeraj Shukla who help me a lot ! Software useful.
Customer service: 5
Ease of use: 4
Performance: 5
Quality: 5
Value for money: 4
Excellent Customer Service!
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5