Stellar Data Recovery Reviews 5,407

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, politeness, and extensive product knowledge, making interactions pleasant and efficient. Many people praise the excellent customer service, noting quick response times and a clear, patient approach to guidance. The overall service is often described as excellent, with consumers appreciating the stress-free experience and the ability to resolve issues effectively. However, some customers experienced issues with the product itself, finding it ineffective or not working as advertised, leading to disappointment. A few reviewers also mentioned concerns about advertising regarding free services and difficulties with refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the professional,... See more

Product

Clients share ambiguous opinions on product, with some customers reporting positive experiences, such as... See more

Response time

Customers generally report positive experiences with response times, highlighting quick, clear, and complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more

Rated 5 out of 5 stars

Had something of a disaster and deleted old camcorder files. The software downloaded easily, but I ran into problems with the recovery section - lack of space. Contacted Kush via the webchat, and he w... See more

Rated 5 out of 5 stars

Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more

Rated 5 out of 5 stars

I used Stellar to recover a corrupted Outlook 2019 data file. I had first used Scanpst.exe, which found a great many errors and then crashed with a fatal error. Stellar did recover my file, but I ran... See more



Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,407)

604 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shivanshu Thank you

Shivanshu Thank you, very much valuable support, during license activation process. Your prompt assistance made the entire process smooth and hassle-free.
I trolley appreciate your cooperation and effort.

February 19, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Kanhaiya Jha,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Naveen
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Highly recommend as the staff are…

Highly recommend as the staff are available 24hrs, very helpful when one has issues after the sale, the staff are very professional and willing to go much further to assist, you also get a summary of the call during assisting and issue

February 18, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Suleman,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Great customer service

Vishal was very patient and very helpful in trying to get my issue resolved!

February 18, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear J Penney,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Swatantra saved me from spending more...

I had a great experience with Swatantra. He was patient, knowledgeable, and guided me to choose the correct version for my needs. Without that help, I would have purchased the wrong plan, he also gave me a discount which was really helpful

The assistance saved me time and money.
Excellent support.
Thanks Swatantra

February 18, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Ale Oluwapelumi,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Struggled with getting this product to…

Struggled with getting this product to load. Had excellent assistance with customer service doing this on my behalf remotely. I am not the most technical person. This was invaluable

February 17, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Kim,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

My problem with activation key was…

My problem with activation key was resolved swiftly and professionally by Swatantra Sharma. Perfect support. Thanks a lot.

February 17, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Maciej Kitlinski,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Resolved the issue

Resolved the issue - thanks

February 16, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Steve,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Good

Experienced staff

February 17, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Hi,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Great customer service

Great customer service. Kudos Sanket

February 16, 2026
Unprompted review
Stellar Data Recovery logo

Reply from Stellar Data Recovery

Dear Mamadou Sangharé,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you were happy with our services.

At Stellar, customer satisfaction is our top priority, and your feedback truly motivates our team to continue delivering the highest level of service.

We sincerely appreciate your trust in us and look forward to assisting you again whenever you need us.

Best regards,

Sunil Kumar
Customer Experience Team
Stellar Data Recovery

Rated 5 out of 5 stars

Devashish & Rohit BIG HELP

Devashish responded to my email very quickly with instructions. Rohit was excellent in fixing my problem remotely and very quickly. Their help is greatly appreciated. Sincerely, Steve Snider / Cincinnati, Ohio USA.

February 13, 2026
Unprompted review

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