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Stellar Data Recovery Reviews 5,407

•
TrustScore 5 out of 5

4.8

Data Recovery Service
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Review summary

Created with AI, based on recent reviews

Considering 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, politeness, and extensive product knowledge, making interactions pleasant and efficient. Many people praise the excellent customer service, noting quick response times and a clear, patient approach to guidance. The overall service is often described as excellent, with consumers appreciating the stress-free experience and the ability to resolve issues effectively. However, some customers experienced issues with the product itself, finding it ineffective or not working as advertised, leading to disappointment. A few reviewers also mentioned concerns about advertising regarding free services and difficulties with refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the professional,... See more

Product

Clients share ambiguous opinions on product, with some customers reporting positive experiences, such as... See more

Response time

Customers generally report positive experiences with response times, highlighting quick, clear, and complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more

Rated 5 out of 5 stars

Had something of a disaster and deleted old camcorder files. The software downloaded easily, but I ran into problems with the recovery section - lack of space. Contacted Kush via the webchat, and he w... See more

Rated 5 out of 5 stars

Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more

Rated 5 out of 5 stars

I used Stellar to recover a corrupted Outlook 2019 data file. I had first used Scanpst.exe, which found a great many errors and then crashed with a fatal error. Stellar did recover my file, but I ran... See more

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Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Mayur was Fantastic Assistant

Everything was going great once i connected with Mayur. He was able to help me navigate areas of my computer that I have never been to before. Once we found i didn't have knowledge, he connected remotely and fixed the problem keeping me informed at all times. I greatly appreciated his assistance

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Rohit Verma for…

I would like to thank Rohit Verma for taking the time and effort to recover all my computer work. I thought that I had lost years worth of work and was very depressed. But this all changed when Rohit was able to repair and install my work. Thank you very very much Rohit. I really appreciate it and I wish to let his supervisor know that he is a valuable asset to his company.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Support chat was quite informative

I chatted with Mayur to get a better understanding on the product, services offered, and expectations. He was informative and provided all the information I needed prior to making a decision. Will run the demo and purchase a license upon reviewing the results.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Swatantra

Swatantra, the technical support agent that I contacted to help me with some questions I had helped me with everything I needed to know and gave me the link for the manual.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience!

I have contacted Stellar support for software activation and connected with Raish he is activated the software quickly, I am very satisfied with the services and assistance. Wonderful Experience!

February 24, 2026
Unprompted review

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