Stellar Data Recovery Reviews 5,407

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, politeness, and extensive product knowledge, making interactions pleasant and efficient. Many people praise the excellent customer service, noting quick response times and a clear, patient approach to guidance. The overall service is often described as excellent, with consumers appreciating the stress-free experience and the ability to resolve issues effectively. However, some customers experienced issues with the product itself, finding it ineffective or not working as advertised, leading to disappointment. A few reviewers also mentioned concerns about advertising regarding free services and difficulties with refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the professional,... See more

Product

Clients share ambiguous opinions on product, with some customers reporting positive experiences, such as... See more

Response time

Customers generally report positive experiences with response times, highlighting quick, clear, and complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more

Rated 5 out of 5 stars

Had something of a disaster and deleted old camcorder files. The software downloaded easily, but I ran into problems with the recovery section - lack of space. Contacted Kush via the webchat, and he w... See more

Rated 5 out of 5 stars

Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more

Rated 5 out of 5 stars

I used Stellar to recover a corrupted Outlook 2019 data file. I had first used Scanpst.exe, which found a great many errors and then crashed with a fatal error. Stellar did recover my file, but I ran... See more



Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer support

My experience with your customer support exceeds any expectations. Rohit Sharma was able to help me with an offline license activation in just a few minutes.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Mr Nikhil

Mr. Nikhil Sir is Good support and software information gide

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

It was good

It was fine. I submitted a refund and will hopefully get it so it was helpful.

March 30, 2026
Unprompted review

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