I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
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About Stellisons Electrical
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Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
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Replied to 93% of negative reviews
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Fast and efficient knowledgable and…
Fast and efficient knowledgable and staff and was delivered the next day .
Excellent service

Reply from Stellisons Electrical
Reliable company and competitively priced
Good price, great communication and very helpful

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Needed a new integral microwave.
Needed a new integral microwave;'phoned Stellison's on the Friday with the size, which was smaller than the current standard sizes. Ray found one and I went in on Saturday for a look. Size seemed just about right and it arrived and was fitted on the Wednesday. Absolutely perfect. Staff, both shop and fitters are knowledgable and helpful. An altogether excellent retail experience.

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I called the Benfleet shop to check if…
I called the Benfleet shop to check if you had the model in stock which you did . I paid for it expecting next day delivery (Thurs) but told Friday earliest. I had the builder with me who said he would pick it up but I was still required to come to the shop for order documents to give to builder, I said I would come but then got phone call to say it can’t be done that way as my builder was collecting it and so my money was refunded and I would need to come and pay by cash or card for the very machine I had already paid for and had money returned.
Having been a customer over the years I was amazed at the difficulty of buying and paying for a washing machine. Fortunately my builder went to the shop and bought it for me . But why as I was on your system from previous purchases and my payment had cleared you could not have emailed the collection documentation over and made my life less stressful.

Reply from Stellisons Electrical
Excellent service saved the day.
Many thanks to Dan and all the staff at the local Manor Road premises.
Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive meat thawed out.
After a quick phone call and with just 30 minutes left before closing Dan arranged for a new freezer to be ready for me, which was loaded into my car and saved the day.
Excellent service from a long established local company.

Reply from Stellisons Electrical
I had trouble with a new expensive oven
I had trouble with a new expensive oven
They tried to repair it but decided to offer me a replacement which was a newer model at no extra costs
The staff at the Chelmsford branch are professional respectful and go that little bit further to please their clients
Keith English

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The installation guys were polite and…
The installation guys were polite and helpful, no issues.

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ExcellentI retailers
Excellent from start to Finnish,I will be recommending them to family and friends Jasmine was exceptionally and delivery men professional and trustworthy

Reply from Stellisons Electrical
Competive price & great service
Competive price, great service & communication re delivery & installation. Used this Company before & will again. Recommend

Reply from Stellisons Electrical
Great service from a local business.
Great service from a local business.
Knowledgeable staff. Good range of products. Value and back up service.

Reply from Stellisons Electrical
Expert advice in store from Brian
Expert advice in store from Brian; great price and fast efficient delivery

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Excellent service
We have been shopping with Stellisons for nearly 30 years. We always get the same excellent service.
Always helpful and trustworthy.

Reply from Stellisons Electrical

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