I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more
Company replied
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... See more
Company replied
Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and help... See more
Company replied
Company details
About Stellisons Electrical
Written by the company
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
Shop Now
Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As good efficient and friendly as always
May 29, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review.
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Delivery was fast efficient.
May 27, 2026
Reply from Stellisons Electrical
Thank you for the great review.
We are so glad our team could help and that your delivery arrived quickly.
Reply from Stellisons Electrical
Thank you for the fantastic feedback
We are so glad you enjoyed our friendly and accommodating service.
Reply from Stellisons Electrical
Thank you so much for you 5-star review.
Reply from Stellisons Electrical
Thank you so much for you 5-star review.
We are glad our team listened to your needs and found the perfect match for you.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review
I tried to order on line but there was…
I tried to order on line but there was a problem in getting a delivery date. I phoned the store and the person I spoke to was very helpful, sorted it immediately and made the whole process so simple. The delivery men were also very efficient
May 22, 2026
Reply from Stellisons Electrical
Thank you so much, we are glad our sales team could quickly fix the online glitch and make everything simple for you.
Great to hear the delivery went smoothly too.
Definitely recommend to family and friends
They were very professional helpful on one small problem and cleaned up well after there work.
May 22, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic review.
We are glad our team could quickly sort out that small problem and leave everything clean and tidy.
Very friendly and helpful staff and…
Very friendly and helpful staff and prompt delivery well done
May 20, 2026
Reply from Stellisons Electrical
Thank you so much.
We are thrilled to hear you enjoyed our friendly staff and prompt delivery.
Very helpful staff
May 18, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review.
Excellent local electrical retailer…
We found a tumble dryer we liked online but saw it in store before we purchased. Excellent price and as live locally could have had next day delivery but went for the day after so very quick and efficient for that. Staff are great in store too and the day we went, Mikey, was very friendly and helpful. He is an asset to Stellisons! Very pleased with our purchase and thanks again Stellisons.
May 13, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you so much.
We are thrilled Mikey could help you out in store.
We are glad you love the new tumble dryer and the quick delivery.
Reply from Stellisons Electrical
Thank you so much.
We are thrilled to be your go-to shop and truly appreciate your loyal support.
Sales information was well presented…
Sales information was well presented and informative. Installation was again well done and all our questions were answered fully and in a pleasant manner
May 16, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review
Your feedback means a lot to us.
The delivery guys were great
The delivery guys were great , on time etc . I always buy from Stellisons . Thank you
May 11, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Professional Service
The understanding of our situation was dealt with in a very professional and sympathetic way. In particular Sales persons Morgan Skelly and John Sewell at the Chelmsford branch. We will definitely be buying from Stellisons in the future and will be recommending them to friends and family.
May 9, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review.
We are incredibly proud of Morgan and John at our Chelmsford branch for handling your situation with such care and professionalism. Your recommendation means everything, and we look forward to welcoming you back to Stellisons in the future.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Great stuff
Great stuff, very helpfull , have a time to find the best option for me, quick delivery , friendly atmosphere, thanks a lot.
May 9, 2026
Reply from Stellisons Electrical
We are glad we could help you find the best option .
Your kind words about our friendly atmosphere are much appreciated.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
We are very pleased with the Fridge…
We are very pleased with the Fridge Freezer. It is as described and was delivered on time.
May 7, 2026
Reply from Stellisons Electrical
Thank you so much.
We are thrilled to hear you love your new fridge freezer and that delivery went smoothly.
Good deal and service, including sales and delivery
Great service and lots of constructive help in choosing a washing machine on Bank Holiday Monday from the two staff members.
May 6, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
We are glad our team could help you find the perfect washing machine on Bank Holiday Monday.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.