I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more
Company replied
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... See more
Company replied
Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and help... See more
Company replied
Company details
About Stellisons Electrical
Written by the company
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
Shop Now
Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great local shop
Local, helpful always give a good service at good prices. Brought 2 items in last six months, dishwasher and a washing machine. I thought i had a issue with the first one dishwasher, they came back out the next day. Will use all the time.
May 5, 2026
Reply from Stellisons Electrical
Thank you so much.
We love being your go to local shop and are glad we resolved that dishwasher glitch quickly.
Your support means everything to us
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Excellent service and communication
Excellent service and communication, great workmanship and attention to detail. Highly recommended .
May 5, 2026
Reply from Stellisons Electrical
Thank you so much.
We are thrilled to hear you loved our all round.
Your recommendation means the world to our team.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Just a brilliant local independent…
Just a brilliant local independent company. I'm all for supporting this and have bought many appliances over the years from here. An added bonus is a great, friendly service. Staff in store always helpful, informative. Washing machine delivered as agreed. Installed and old machine and packaging taken away too.
May 1, 2026
Reply from Stellisons Electrical
Thank you so much for the wonderful review.
We truly appreciate your loyal support as a local independent business. It is fantastic to hear that our team, delivery, and installation services hit the mark for you again. Enjoy your new washing machine.
Really helpful sales people
Really helpful sales people - nothing was too much trouble. Delivery was on time and everything went smoothly. Thank you Stellisons
May 1, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
My wife and I got exactly what we…
My wife and I got exactly what we wanted, were served by Ollie and the 2 young men who delivered and installed the machines were prsentable and did the job WITHOUT any problems. Furthermore we are really happy with the machine, and will recommend your company to others.
April 29, 2026
Reply from Stellisons Electrical
Hi, thank you for the wonderful review.
It’s great to hear you're happy with the new machine,thank you so much for the recommendation.
Reply from Stellisons Electrical
Hi, thanks for the review. We're so glad to hear Neil was able to help you out with your sale. We'll be sure to pass your kind words on to him.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5 star review.
A very good experience shopping in…
A very good experience shopping in Stellisons for a cooker. All staff are extremely helpful. Although the cooker I wanted was not in store Ben ordered it to be delivered. Only delay was because of the Easter bank holidays.
April 22, 2026
Reply from Stellisons Electrical
Thanks for the great review.
We're so glad the team could help you find the right cooker. It’s great to hear Ben took care of that order for you, and we appreciate your patience with the bank holiday timing.
Always a good shopping experience
Always a pleasure shopping at Stellisons in Canterbury. Have purchased several white goods, TVs and smaller items over the years and it's a world apart from the high street operations. Staff more knowledgable, less rushed and less salesy. Prices perfectly reasonable too. My first port of call.
June 23, 2025
Reply from Stellisons Electrical
Hi, thanks for the lovely feedback,and fantastic 5-star review , We're so pleased to be your first port of call in Canterbury.
The guy in the Chelmsford shop was very…
The guy in the Chelmsford shop was very helpful. I went in many takes with different questions before I bought my hob and oven. He was very patient with me.
Unlike the guy in the Brentwood shop who was rude and and very unhelpful. I wouldn't have bought anything from him.
April 1, 2026
Reply from Stellisons Electrical
Thank you for your kind words We’re so glad to hear the team in Chelmsford took the time to help you find the perfect hob and oven.
We’re very sorry to hear about your experience in Brentwood, as that definitely isn’t the standard we aim for. We’ll be sure to pass your feedback along to the relevant managers to ensure it’s addressed.
Purchasing American style fridge/freezer - perfect Stellisons
Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and helping house door removal and plumbing in (not the easiest installation). Don't go to Curry's when you can go to the experts - Stellisons. Brian
April 16, 2026
Unprompted review
Reply from Stellisons Electrical
Thanks for the fantastic review
We're so glad we could help and get your new American-style fridge-freezer sorted,and thank you for choosing Stellisons
A**** professionalism
As always professional advice on my purchase and collection process - always use Stellisons for any household goods needed.
April 12, 2026
Reply from Stellisons Electrical
Hi, thanks for the great review
We’re so glad to hear you had another professional experience with us. We really appreciate your continued loyalty and look forward to seeing you again for your next household purchase.
It was on time and the man was very…
It was on time and the man was very nice and helpful wood by agen good service
April 12, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5 star review.
Great company to deal with
Very helpful on the phone to help choose the correct appliances and delivery was perfect too.
April 11, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5 star review.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5 star review.
Great service
Friendly, helpful, abd deaf awareness. I'm pleased how i was treated.
Defintely go back next time for washing machine.
April 9, 2026
Reply from Stellisons Electrical
Thank you so much for your 5-star review.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5 star review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.