I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
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Many thanks to Dan and all the staff at the local Manor Road premises. Having "killed" my trusty Zanussi freezer while defrosting l needed a cheap chest freezer quickly before lots of expensive me... See more
Company replied
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and wei... See more
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Purchasing American style fridge/freeze, replacing my similar 15 year old device. Sales staff knew their products well, great price, delivered when required, very good install team, patient, and help... See more
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Company details
About Stellisons Electrical
Written by the company
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more.
Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service.
With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too.
As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us
Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer.
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Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Brilliant customer service
Brilliant customer service. Ordered a light
For fridge next day delivery the lady who served me asked for my address and dropped it off on her way home to save me coming back. I am very grateful. Thank you.
March 3, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review.
The experience that we received from…
The experience that we received from Jamie Hayhow from Benfleet Branch was brilliant. Keeping us up to date on the progress and giving us a selection to choose from. Delivery was excellant also.
March 3, 2026
Reply from Stellisons Electrical
Thank-you so much for your kind words and 5-star review,we will be sure to pass your praise onto Jamie at our Benfleet store.
Replacing old chest freezer
Our old chest freezer stopped working so we went to Stellisons and bought a new chest freezer which we took home in our car and we are very pleased with the new freezer
February 28, 2026
Reply from Stellisons Electrical
Thank you for your 5-star review
Great custom service
February 25, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Great company to deal with
Great company to deal with. Easy to order very good delivery service, and excellent products.
February 25, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Excellent service
Excellent service in store and with the delivery team. Five stars!
February 24, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Purchased online sore a cheaper price on…
Purchased online sore a cheaper price on amazon and stellisons matched it but the fitting and dismantling of the old fridge freezer and taking it away was £70 which is a little expensive but having said that the delivery/fitting team where excellent took great care so 5 stars for them.
Just thought I would mention that the first fridge freezer was badly damaged so had to go back but luckily they had another one in stock which was delivered the next day first thing in the morning so quite a good service.
I would shop with them again even know there fitting/delivery price is a little high.
The fridge freezer is fine so far but have only had it a few days but looks good and a nice colour.
February 22, 2026
Reply from Stellisons Electrical
Thank you for your review.
Excellent service from the sales and…
Excellent service from the sales and the delivery teams.
February 21, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
After cooker was delivered very damaged…
After cooker was delivered very damaged and had to be returned. We were offered alternatives but came to you as you had the model we wanted. Apart from offering to install cooker we have received no compensation for having no cooker for 2 months which is unacceptable
February 21, 2026
Reply from Stellisons Electrical
Thank you for your review
We are sorry to hear about the issues you have had with our company.
If you want to discuss this further please contact us on 01268 638025
No customer service
Purchased an AEG oven which has been faulty since day one; engineer came out twice, changed parts but oven still doesnt work; have rung Stellisons service team repeatedly, each time told "they would look into it" and call me back but they never do. Total lack of customer service, dont even deserve 1 star
February 12, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you for your review
We are very sorry to hear about your on going issues.
Please feel free to contact us direct on 01268 638055 to discuss the matter further.
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Excellent product
Excellent product. Knowledgeable staff ? After sales ?
February 19, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you for your review.
We are sorry to hear you have been unhappy with our customer service .
Please fell free to contact me direct on 01268 638000 to discuss the matter in more detail.
I first used stellisons over 50 years…
I first used stellisons over 50 years ago when living in benfleet , I recently moved back to the area and needed to replace my freezer and just thought of them, as before they did not let me down , efficient, knowledgeable and helpful staff , fully recommend them thank you Michael
February 4, 2026
Reply from Stellisons Electrical
Thank-you so much for your kind words and fantastic 5-star review.
It is so nice to hear that you have continued to come back to us since your return to the area.
We would like to thank you for your continued support over the many years you have been coming to us.
Good help in setting up new television
Good help in setting up new television
Very patient with elderly couple.
February 14, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Fitters who installed the washing…
Fitters who installed the washing machine were good
February 14, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
The product which is a chest freezer…
The product which is a chest freezer looks good and is fit for purpose
The delivery was smooth and both delivery staff very good, respectful and took old one away
February 14, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
Helpful staff
Helpful staff, explained my options reasonable pricing, delivery on time and friendly fitters
February 13, 2026
Reply from Stellisons Electrical
Thank you for your review.
Canterbury store…
On my several visits to the Canterbury branch I was treated with courtesy and patience by all staff members. They also kept me aware of progress with my order.
February 10, 2026
Unprompted review
Reply from Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review
we will be sure to pass on your praise to our Canterbury branch.
Great personalised service
Great personalised service. We went home to measure that the appliance would fit and when we went back, the chap was really helpful and even thanked us for coming back!
February 3, 2026
Reply from Stellisons Electrical
Thank you so much for your fantastic 5-star review.
I wanted a new freezer and found…
I wanted a new freezer and found Stellisons to be very helpful on what to purchase as well as finding a very good price. The freezer turned up on time and the delivery guys were also very helpful. Would definitely use them again
February 6, 2026
Reply from Stellisons Electrical
Thank you so much for your kind words and fantastic 5-star review.
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