Stilo&Stile Reviews 

9,966
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range and excellent quality of products, highlighting the extensive selection of fountain pens, inks, and stationery. Many appreciate the detailed product photos and writing samples provided, which instill confidence in their purchases. The ordering process is described as easy and efficient, with products arriving quickly and securely packaged, often ahead of schedule. Reviewers also commend the prompt and helpful customer service, noting quick response times and effective problem-solving. However, some people mentioned issues with tracking information being vague or not receiving email notifications for order confirmations and shipping updates. A few customers also noted unexpected customs charges despite advertised free shipping, and occasional delivery problems with specific carriers.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and wide selection of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition and... See more

Service

Customers had positive experiences with service, consistently describing it as quick, great, and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Ordering was straight forward and helpful; this was a pre order and thus was offered a discount; got my fountain pen within the stated time frame. It was packed perfectly and thus received in top cond... See more

Rated 5 out of 5 stars

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the... See more

Rated 5 out of 5 stars

I'm always happy to make some deal with Stillo &Stille while every time I get good price, fast delivery, quality products! Very happy, and I recommend Stillo &Stille to everyone who has a passion for... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,966)

2,751 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience at all levels

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the one in my country is kind of limited)

June 16, 2026
Rated 5 out of 5 stars

Perfect!

Perfect!
I had a problem. Due to my lack of knowledge of the pen, which has a filing system, which I was using for the first time, I wrote to them and they answered me quickly, accurately and kindly. Excellent store.

June 23, 2026
Rated 5 out of 5 stars

Great prices & painless overseas shopping

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile made it painless.

Great prices made even better with a pre-release ordering discount. And all customs charges are already baked in, so no surprise bill and fees from the shipping company to get your package.

Tracking info was a little vague, but everything arrived just fine and surprisingly quickly. Lovely pen, great experience. I’ll be back.

December 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look