I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering was straight forward and helpful; this was a pre order and thus was offered a discount; got my fountain pen within the stated time frame. It was packed perfectly and thus received in top cond... See more
Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the... See more
I'm always happy to make some deal with Stillo &Stille while every time I get good price, fast delivery, quality products! Very happy, and I recommend Stillo &Stille to everyone who has a passion for... See more
Company details
Written by the company
Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.
Contact info
Via Gallia, 101a, 00183, Roma, Italy
- +39 06 77 20 5999
- info@stiloestile.it
- www.stiloestile.com
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous shop!
Shipping was amazingly quick coming from Italy to the US, everything was packed beautifully & securely, and the prices were just right. Will gladly order from Stilo e Stile again!
June 11, 2026
Amazing Stationery Shop
Orders are always shipped super fast, they're packed with care, prices are really affordable, it's great!
June 12, 2026
Great packaging and delivery as usual.
June 12, 2026
Great
Great, as ever. Exceptional assortment, great packaging, good prices, reliable and fast delivery.
June 17, 2026
Always fast delivery, professionell, friendly
Always fast delivery, any problems are resolved quickly, courteously and professionally. I am very satisfied.
June 18, 2026
Shipped quickly and packaged securely
Shipped quickly and packaged securely. I'll definitely order again.
Thank you
June 10, 2026
An Awesome Team That Truly Goes Above and Beyond
Stilo&Stile is, without a doubt, one of the best online fountain pen retailers I've ever purchased from.
The customer service is simply impeccable—professional, friendly, knowledgeable, and genuinely dedicated to helping customers find the perfect pen. Their support throughout the selection process was exceptional, and I couldn't be more grateful for the time and care they invested in helping me choose the right fountain pens.
Every order has arrived incredibly well packaged, with great attention to detail, and always much faster than expected. It's clear that they truly care about both their products and their customers.
An awesome team that consistently goes above and beyond. Shopping with Stilo&Stile is always a pleasure, and I recommend them wholeheartedly to anyone looking for an outstanding buying experience.
June 18, 2026
Great Selection of Products
Great, updated selection. Return regularly to buy more fountain pen-related products.
April 3, 2026
as always the best experience
as always the best experience
and the fast shipping that I know of
thank you so much
June 17, 2026
Excellent shopping experience…
I had an excellent shopping experience from start to finish. The product catalog is extensive and well organized, making it easy to find exactly what I was looking for. The items arrived perfectly packaged, with great care taken to protect everything during shipping.
Order tracking was accurate and kept me informed every step of the way, which gave me real peace of mind. I also appreciate the clear and customer-friendly return policy, showing that this merchant truly stands behind their products and service.
A reliable and trustworthy retailer that I would gladly recommend. I will definitely shop here again!
May 12, 2026
Everything was perfect
Everything was perfect! My notebook, tabs and stickers I ordered arrived in good time, and packaged very nicely. Their website is easy to use and has so much to choose from! Will definitely order from here again
June 5, 2026
Bought Pilot pens I wanted
Bought Pilot pens I wanted, fountain pens, with good nibs, and inks I like, both from Pilot. Service is pretty fast, the products come withing about a week. Happy, happy.
June 17, 2026
Amazing service and helped me with my…
Amazing service and helped me with my custom nib order, thank you Mario
June 17, 2026
Excellent service ordering nib customization
I had an outstanding experience with Stilo&Stile. Even though I missed the official deadline for submitting my order for a custom nib modification by the visiting nibmeister, Matthew Chen, they kindly accepted it anyway. On top of that, they allowed me to add several Rohrer & Klingner inks to my order after it had already been placed, which was incredibly helpful.
The entire experience was handled with professionalism, flexibility, and genuine attention to customer satisfaction. Their communication was prompt, friendly, and knowledgeable, making the whole process smooth and enjoyable.
This level of customer service is becoming increasingly rare. If you’re looking for a retailer that combines an excellent selection of fountain pens with expert advice and truly outstanding customer care, I can wholeheartedly recommend Stilo&Stile. I will definitely be ordering from them again.
June 16, 2026
Nib Grinding Service - Posting Nib
I have been using the pen daily since delivery arrived. Writing is very enjoyable.
Customer service is excellent. Photo included with the order, of the pen being worked, was a nice surprise.
They provided guidelines by email of what information would be helpful for the nibmeister and how to send photos of my wriing angle.
Thank you for giving me the opportunity to take part, there aren't any nibmeisters based in New Zealand.
June 16, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.