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www.stitcher.co.uk Reviews 7,636

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TrustScore 5 out of 5

4.9

Scrapbooking Store
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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the excellent service received, often highlighting the efficiency of their orders. Many people appreciate the high quality of the products, especially the threads, and find the prices to be very reasonable and competitive compared to other options. The website is frequently described as easy to use, making the ordering process smooth, and the staff are often commended for their helpfulness and dedication to customer satisfaction. However, some customers also noted occasional issues with delivery, such as a parcel being damaged in transit or a delay in the item being received by the postal service. A few other people also felt that the choice of delivery service could be improved, suggesting alternatives for a smoother experience.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Product

Users describe positive interactions with product, consistently praising the good value, quality, and... See more

Service

Customers had positive experiences with service, consistently praising the staff for being helpful and... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be very reasonable and great... See more

Order

Clients share positive opinions on order, frequently highlighting the swiftness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more

Rated 5 out of 5 stars

I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more

Rated 5 out of 5 stars

My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more

Rated 5 out of 5 stars

I always order my dmc threads from stitcher. The price is great and the delivery each time is exceptional. Honestly can't wait to receive my threads and every time they come super quick. Very impresse... See more

Company details

  1. Scrapbooking Store
  2. Hobby Store
  3. Needlework Shop

Written by the company

Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

I was able to select the threads I wanted without being bombarded with special offers of assorted threads which are no good if you are doing a project requiring specific shades.
The site was easy to use and the service was excellent.

April 1, 2025
Rated 5 out of 5 stars

Great Service

Always order my DMC stranded cotton from Stitcher. Best price, shipped quickly and never had an issue with an order before.

April 2, 2025
Rated 5 out of 5 stars

I really like this company

I really like this company! Whatever I order arrives and it’s reasonably priced. I would recommend if you are in need of all things cross stitch!

March 1, 2025
Rated 5 out of 5 stars

DMC embroidery threads

I purchased DMC threads from Stitcher. Dispatch was almost immediately and delivery was quick. I would highly recommend Stitcher. Sticher is also very pleasant if you have to phone prior to ordering.

March 1, 2025
Rated 5 out of 5 stars

Perfect!

This is my first purchase and I am very pleased with the quality of everything and the lovely packaging. It felt like a birthday present even though I bought it for myself 😊

February 1, 2025

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