They delivered bottles that were dirty, scratched and where the screen printing quality was very bad. They also delivered pumps that were dirty and had not cut the tube to the right length. We had to... See more
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Worst company to work for, really disgrace. First of all, there is no real contact, you cannot call them (literally, no response although they have a number). When you email them, you receive emai... See more
HORRIBLE company. They do not care about their customers. This is now the 2nd time I have received ALL broken jars, missing packages. They refuse to file a claim with Fed Ex so that I do not have to... See more
Just a terrible vendor, we placed an order almost 3 months ago and still cannot collect our order! They keep emailing about their warehouse change, but 3 months, seriously?? I see that here are lots o... See more
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111 reviews
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Scammers
If I could give this company 0/5 stars I would but I guess 1 star will have to do. The worst company to deal with, there a bunch of scammers. I ordered 2 different types of samples, they force you to buy express shipping which was over $60. Express shipping is supposed to take 10 business days to get to you. After waiting the 10 days I still haven't even got a confirmation email. I text them via WhatsApp and the person I was talking to couldn't even provide an order number. So right then and there I was like this is super suspicious I want a refund. The person on WhatsApp said okay no problem and how they'll issue a refund through Paypal. a week later nothing. so I text again and get completely ignored so I email them and they email me a confirmation email??? yet the person over text said they'll be issuing a refund? I had to go as far as contacting my bank and filing for fraud and only then i got a refund and it wasn't even for the full amount!
Don't get fooled by the nice website, this company and customer service is absolute trash.
March 30, 2021
Unprompted review
Using Stocksmetic was the worst…
Using Stocksmetic was the worst decision I've ever made.
I was quoted 4-6 weeks for completion of a project, paid up front, and submitted graphics. 10 weeks later, after sending weekly emails for status updates, I'm still waiting on the order. Customer service told me it had been shipped and delivered-- it hadn't. I'm not sure if they really didn't know my order status, or if they just didn't care. Both are disgraceful.
They have now delayed my product launch for 5 weeks and counting, and I still have no idea when I'll receive my packaging.
March 22, 2021
Unprompted review
Worst experience I’ve ever had dealing…
Worst experience I’ve ever had dealing with a company. Took an order from us, knowing they did not have the products to sell. Now when they have promised us a refund, they have not done so!! Effectively stealing from small businesses!
March 5, 2021
Unprompted review
Worst company to buy cosmetic packaging
Worst company to work for, really disgrace.
First of all, there is no real contact, you cannot call them (literally, no response although they have a number). When you email them, you receive emails from bot accounts.
Secondly, they could not ship the items we've ordered in 4 months, eventually we lost a sale over £7000. We're looking ways to open a lawsuit to compensate our looses.
Thirdly, whether you're looking for jars, bottles in the UK, Italy or any other country, I don't recommend Stocksmetic at all.
February 17, 2021
Unprompted review
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