Stokers Furniture Reviews 

6,847
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,488 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful without being pushy, allowing people to browse comfortably. Many appreciate the personalized advice and the pleasant, unhurried atmosphere that makes the shopping process easy and enjoyable. People are also very satisfied with the product selection, noting the vast amount of quality furniture and diverse ranges available. The overall service is frequently highlighted as excellent, with many finding the entire purchasing journey smooth and efficient. Reviewers often express high satisfaction with their purchases and readily recommend the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Product

People report positive experiences with product, often praising the wide selection and quality of furniture... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased various items from Stokers over the years and have always been impressed with the range, price and quality of items. Service is friendly, knowledgeable and helpful without being push... See more

Rated 5 out of 5 stars

Stokers was highly recommended to us by a friend, so we headed down to chester and we were pleasantly surprised by the variety and quality on offer. First we were helped out by Nathan, which we h... See more

Rated 5 out of 5 stars

We have purchased a number of items from Stokers Chester over the years and have never been disappointed. When we wanted furniture for our extension Stokers was our first choice. From the minute we ar... See more

Rated 5 out of 5 stars

We bought a mattress from Stokers and unfortunately it was faulty. They could not have been more helpful especially Joe Tudor who helped us decided on another mattress no matter how many times we wen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,847)

1,479 reviews in the last 12 months

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Rated 5 out of 5 stars

When we entered the store

When we entered the store, we were acknowledged but allowed to wander around without any sales pressure.
Scott had good in depth knowledge of stock. He had a friendly approach but was still professional.Guided through all our choices so we ended up with the correct furniture.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great local shop

Have always bought our sofas from Stokers as great choice quality and value. Service has always been impeccable and so bought another recently and were helped by Graeme Beresford and the service was its usual super standard. Would highly recommend. Jane

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service from Steve Wood, we have ordered all our sofas from Stokers and will continue to do so. Big thanks again to Steve.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

This was our second purchase from…

This was our second purchase from Stokers in the last couple of months and both times we've had excellent service. This time Mark Cain looked after us, he spoke to us to see what we required then showed us round. He highlighted numerous sofas he thought would suit, then gave us ample time alone to decide. No pressure whatsoever, then once we'd decided, Mark talked us through all the details re. the sale, timescales etc. We left feeling extremely happy not only with our purchase, but the superb service from Mark.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

We have just purchased a new sofa from…

We have just purchased a new sofa from stokers in Chester.
We were served by a Mr Mark cain who was so helpful, friendly, knowledgeable and efficient, a great asset to the company.
We would definitely recommend stokers in Chester. Many thanks Mr & Mrs Ward.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience buying our first sofa - thanks to Steve in your Chester store for your patience and answering our questions! Would recommend.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have just bought my new furniture…

I have just bought my new furniture from Stoker's in Ormskirk. Sandra the assistant was very freindly and very helpful. She was very patient as I was undecided on which to chose.
This is not my first purchase from the store and would recommend them to anyone looking for quality and good service.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Visited Stokers for only the second…

Visited Stokers for only the second time looking for a new headboard. 3 hours later we’d bought a new sofa and chair 🤣🤣 with the excellent help and great advice from Mr Graeme Beresford.
This member of the sales team was superb to deal with in a laid back non pushy way with great advice and knowledge of the products we were interested in. We would highly recommend you visit this store in Southport if your in the market for a new sofa, bed, table and chairs with a huge range across all departments.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing a Bedroom Suite at Stokers Chester

Steve Hartwell was really helpful. After letting me know that he was available if I had questions, he left me in peace to look around the showroom. Having provisionally selected a bedroom suite, Steve helped me to understand the price and quality differences relative to similar products. He then pointed me to an excellent mattress I would not have even looked at without his input.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

Stokers have a reputation . . .

Stokers have a reputation for being expensive, we found them to be very competitive and had a full range of products at all price points. Graham Bedworth was professional, knowledgeable, and helpful.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Stokers Southport give excellent service

My daughter took me to Southport Stokers to look for a dining suite. I soon chose the Sunshine table. We looked at lots of chairs and were helped by Graeme Beresford who normally works on another floor. Graeme was happy to bring various and many chairs over to the chosen table. The poor msn must've been exhausted. Having chosen everything Graeme then filled out the order form ensuring all the time that I fully understood what he was doing.
Graeme is truly an asset to Stokers

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Don't try the rest, go to the best

We had tried 4-5 furniture places before Stokers. We should have gone there first! Graeme Beresford was really knowledgeable, friendly and helpful and, unlike the previous places we visited, was able to help us find exactly what we wanted in next to no time! Graeme ordered a couple of fabric samples to be delivered to our home, and once we'd decided, he provided a very clear breakdown of our order and placed it with the manufacturer. And gave us a discount! 10/10

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Graham Bedworth…

Great experience with Graham Bedworth in Southport today. Really knowledgeable, friendly and welcoming. Gave lots of great advice and made sure I got exactly what I wanted, can't wait for everything to arrive 😊

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

We recently ordered a chair from…

We recently ordered a chair from Stokers at Ormskirk .
Tracy was extremely helpful and spent a lot of time with us explaining the different options available.
She is a lovely pleasant lady and Stokers is a really nice shop. Wouldn’t hesitate to use again.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a sofa bed because I was…

I bought a sofa bed because I was promised a delivery time of 6 weeks, and I needed it as my family is coming to visit.
After 9 weeks, we contacted the company to find out what was happening. We were then told that the sofa had only been delivered to a store in another city, not to Chester. They said that once it arrives in Chester, they will then arrange delivery to my home.
This is extremely disappointing. It has now been 10 weeks, and there has been absolutely no progress. The whole experience has been very frustrating, especially since the delivery time was one of the main reasons I chose to buy from them.

April 6, 2026
Unprompted review

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