I have bought twice from Stone Mania now and will definitely buy again. Stones are great quality and great value and service is excellent. Very helpful, transparent and trustworthy. Sometimes it is th... See more
Company replied
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There is so much I love about this company 💕 Great selection of stones. SO MUCH information on the website. Great communication. Laurence is incredibly helpful, knowledgeable and kind. I was particul... See more
Company replied
Excellent website choice and a personal touch not found in most crystal online portals. The energy from StoneMania is simply lovely. I chose my stones, website was a bit tricky using first time but we... See more
Company replied
An incredible experience, had to share. Lawrence is truly a "Rock/Stone" star! :) The item arrived so quickly. Communication throughout was spectacular, A plus. Can't say enough good things about St... See more
Company replied
4.7
Excellent
74 reviews
No recent history of asking for reviews
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Stonemania - reputable and friendly!
Stonemania is a reputable and friendly service. I have used it to buy Shungite for a friend and for myself. I found the company to be very professional with excellent communications. Highly recommended.
February 18, 2023
Unprompted review
Reply from Stone Mania
Thank you David for taking the time to leave us a review. Your feedback helps us to maintain the high standard of service we deliver to our customers.
Best wishes,
Laurence
HIGHLY RECOMMEND!
Bought some copper from StoneMania. Their communication is excellent!! I was impressed by the honesty and integrity shown - they were able to post my order at a cheaper option and instead of pocketing the extra cash they refunded me the money saved.
I would highly recommend Lawrence and the team!!
January 27, 2023
Unprompted review
Reply from Stone Mania
Thanks for taking the time to leave us a review Mark. I hope the bracelet is looking good. With best wishes, Laurence
A real gem
Stone Mania is a real gem amongst crystal sellers. The owner of the business always provides stellar customer service and the website is full of scientific and accurate information on the subject of rocks and crystals. Make sure you give them a follow on social media.
November 10, 2022
Reply from Stone Mania
Thanks Aggie for your kind words. It's greatly appreciated.
Your new candles are beautiful. It's clear you've put in a considerable amount of work.
Best wishes,
Laurence
Excellent personal service and speedy…
Excellent personal service and speedy delivery. I'm delighted with my purchases!!
December 28, 2022
Reply from Stone Mania
Hi Christine, thank you for taking the time to leave us a review.
I'm so pleased to hear you were happy with the pieces you purchased.
It's great to know that we're meeting the needs and expectations of our customers.
Best wishes,
Laurence
Don't hesitate to buy
Customer service is Excellent...I was contacted regarding my order to make it cheaper for me.
The stones are lovely..a very personal touch
Thankyou Laurence
September 26, 2022
Reply from Stone Mania
Hi Elaine,
I'm so pleased you liked the stones.
Thank you for taking the time to leave a review, it's really appreciated.
If you need us again we're always here. Feel free to get in touch at any time.
Best wishes,
Laurence
Happy crystal customer
My crystals arrived the next day - sent by first class mail, although I hadn't paid for that! They are lovely, very good quality, and with little bags. My only niggle is the amount of packaging material - they aren't that delicate!
September 14, 2022
Reply from Stone Mania
Hi Jackie,
Thank you for taking the time to leave us a review.
I'm pleased to hear you were happy with the service and with your crystals.
We try not to use more packaging than necessary but have had stones break in the past when a parcel hasn't been handled carefully. As a result we do tend to be a little more cautious
We re-use as much packaging as possible for padding purposes and only use recycled materials which can in turn be recycled.
We will absolutely take onboard your comment and will try to use less padding where possible.
Thank you once again for shopping online with Stone Mania and for taking the time to leave us a review.
Warm regards,
Laurence
Good crystals happy customer
First time in using this company and couldn't be happier.lots of correspondence and my crystals were lovely
June 21, 2022
Reply from Stone Mania
Hi Katherine,
Thank you for taking the time to leave us a review.
I'm so happy to hear you were pleased with the service and even more importantly with your crystals.
With best wishes,
Laurence
Reply from Stone Mania
I'm so pleased to hear you're happy with your pendant.
I'm just sorry it took so long to reach you in Canada. Royal Mail is usually very reliable.
Enjoy wearing it and thank you for taking the time to leave us a review.
Regards,
Laurence
Fast excellent service
Fast excellent service. Ordered on the afternoon, arrived by 8.30 next day.
February 25, 2022
Reply from Stone Mania
Thank you for taking the time to leave us review. I'm glad you were happy with the service and also your purchase. With kind regards, Laurence
Reply from Stone Mania
Thank you Mr Brown for taking the time to leave a review. I'm very happy to hear you're pleased with your purchase and the service you received.
Best wishes,
Laurence
Beautiful pendant and excellent customer support
Beautiful pendant. Excellent, prompt and reassuring customer support.
February 6, 2022
Reply from Stone Mania
Thank you for taking the time to leave us a review Sue. It's rare for deliveries with Royal Mail to be delayed but it does happen occasionally. I'm very pleased to hear your pendant arrived albeit later than it should have.
Enjoy wearing it.
Best wishes,
Laurence
Great customer services and…
Great customer services and communication and be back for more stuff shortly.
January 5, 2022
Reply from Stone Mania
Thank you for the feedback Paula. I'm glad you were pleased with the service and your purchase.
I look forward to being able to help you again whenever you're ready.
Best wishes,
Laurence
Excellent customer service
January 5, 2022
Reply from Stone Mania
Thank you for your comment Lee.
I’m pleased you were happy with the service you received.
With kind regards,
Laurence
Reply from Stone Mania
Thanks for leaving us a review Pheona.
I’m so pleased you liked your purchase, it’s an amazing piece of amethyst. I was sad to see it go!
Try to keep it away from direct sunlight to preserve the colour of the crystals.
Best wishes,
Laurence
Gorgeous stones & great service
I have bought two beautiful items from Stone Mania. I am very happy with the service provided, the customer service and emails from Laurence. I will be a regular customer. Thank you so much 🙏🏼. I also like to support British companies. 10/10 🌟🌟🌟🌟🌟
December 10, 2021
Reply from Stone Mania
Thank you for your lovely review Yvonne. I'm so pleased you're happy with your purchases and the service you received.
And thank you as well for supporting a small business and British company.
With warm regards,
Laurence
Great customer service
Super business and first class service from Laurence. Not only did he save me money on my postage he added a lovely little soft bag to put the nuggets I ordered in. Everything is well packaged and superbly presented. I wish every business gave service like Stone Mania.
December 8, 2021
Unprompted review
Reply from Stone Mania
Hi Anthony,
Thanks for taking the time to leave us a review.
I’m very happy to hear you were pleased with your order and the standard of service.
Sending you our best wishes for the holiday season.
With warm regards,
Laurence
Lovely stones and excellent ser ice
October 18, 2021
Reply from Stone Mania
Thank you Eileen for taking the time to leave a review for Stone Mania.
I'm pleased you were happy with the service and with the stones.
Best wishes,
Laurence
Great product. Great service.
Beautiful clear quartz with delicate fluorescent colours on the inside. Promptly despatched and very carefully packed. Great customer service. Thank you Laurence.
Ania 🙏
September 29, 2021
Unprompted review
Reply from Stone Mania
Thank you Ania for taking the time to leave us a review.
I'm very happy to hear you were happy with the service and your purchase.
Best wishes,
Laurence
Speedy delivery and beautiful stone.
Speedy delivery and beautiful stone.
Will be ordering again in the future
September 19, 2021
Reply from Stone Mania
Hi Judy,
Many thanks for taking the time to leave us a review. I'm glad you and Alexander liked the stone.
Shana tova.
Regards,
Laurence
Excellent customer service
Excellent customer service and quick dispatch. Seller provides excellent description of items for sale and I was impressed by the beauty and fair price of the gemstone pendant I bought. Highly recommended and this will be my first port of call for my next purchase of gemstones.
September 10, 2021
Unprompted review
Reply from Stone Mania
Hi Ms Q,
Thank you for taking the time to leave us a review.
Feedback from customers is always greatly appreciated.
Enjoy wearing your lovely piece of amethyst and we look forward to being of service to you again at some point in the future.
Best wishes,
Laurence
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