Stone Reviews 

170
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sam Garcia at Stone was really helpful in trying to find me the right property. He was always available for a call and to answer any questions I had, and was very flexible in finding times to view... See more

Rated 5 out of 5 stars

Great energy from John and James, very professional, very passionate about their work too, which showed enormously. Always wanting to go that extra mile for us, which we thoroughly appreciated! Also,... See more

Company replied

Rated 5 out of 5 stars

We had such a brilliant process buying from Stone. Charlie was a great agent who helped find our property - he was patient and super helpful with any questions we had. Kelsey was amazing when we had o... See more

Rated 5 out of 5 stars

I had a pleasant viewing with Daniel. He budgeted plenty of time to see all available apartments in the development, and helped with checks such as water pressure. This allowed me to form a meaningful... See more

Company details

  1. Real Estate Agency

Written by the company

Focused expertise, advice and guidance that delivers exceptional results every time. At Stone we’re all about meeting your needs. As a specialist new homes agency, we combine up-to-the-minute market insight with unique local area expertise. We really get to know you, so we can help you efficiently and effectively. With us you’ll discover exactly what you need – focused expertise and strategic advice that delivers exceptional results every time.


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4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience as a first time buyer

Had a incredibly smooth experience as a first time buyer with Stone. The guys worked around the clock to make sure the deal went through. Marcus and James were both incredibly knowledgeable and patient when showing me around the development, as well as following up with any extra info needed. Both of them ensured that the process was as streamlined and efficient as possible, and genuinely wanted to help with everything, especially in guiding me through the offer processes. Michael ensured that it was a simple conversation between myself and the developer, facilitating a fast purchase. Would highly recommend to anyone looking to buy a new build property, as Stone's business is unlike any other agents in their wrap around support and guidance.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault my experience

Prior to this I had not heard of Stone but I cannot fault my experience. Marcus was incredibly patient, kind and efficient - an absolute star. I must have tried his patience as I insisted on looking at so many flats and visited the site twice. He remained a consummate professional and answered my many questions without showing one iota of impatience, he is a very personable young man. James followed up with the next steps and worked hard to ensure a good result, throughout ensuring excellent communication to keep me in the loop.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional, kind and helpful

As a first time buyer I got an amazing support from the team. Very professional, kind and helpful. They were there for any question and request and made this process much easier.
Eli is a very patient and professional agent, really understand the needs and requests I had.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience for a first-time buyer!

As a first-time buyer, I was somewhat daunted by the process of buying a house, but Stone helped to make things move smoothly. James and Yasmin have been particularly helpful and very supportive throughout, from the first correspondence to the last. Big thank you to the team at Stone who have helped bring this milestone of mine to life!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience as a first time buyer. Sam in particular was incredibly helpful and patient in showing us the property, making a reservation and liaising with the developer. Michael and Yasmin also supported us throughout the purchase.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience with Stone

I had a very good experience purchasing my flat through Stone. The team was professional, responsive, and always willing to assist throughout the process. They kept me well-informed at every stage and ensured everything moved smoothly.

A special thanks to James and Kelsey for their support and dedication—it made the whole experience much less stressful. I would highly recommend Stone to anyone looking to buy a new property!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I have so much time for me now

Thanks to all the staff who run my small portfolio so seamlessly. A weight has been lifted off me, no more worrying about compliance, no late night calls from tenants.

I feel I have my life back! Stones are efficient and reliable and I thoroughly recommend them.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience as a FTB

Had an amazing experience as a first time buyer!

The process was very quick and smooth! They’re very responsive and easy to work with.

Marcus, the estate agent that we work with, very knowledgeable and helpful. We had to view the flat twice, because my partner unavailability but they were still giving their A game!

The broker and recommended solicitors also very responsive and amazing to work with.

Amazing company to work with especially if you’re FTB!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. As a first time buyer with the change in Stamp Duty approaching, I entered the buying process out of my element and with very little time left. Marcus, who showed me around the development I eventually bought in, was patient and very helpful, and Kelsey, who was assigned to help me after I had an offer accepted, made the process so much easier than it could have been. My every question was answered, even those sent late in the evening, and my every worry seen to. I was kept up to date through the whole process. Could not recommend more.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

We worked with several agents at Stone…

We worked with several agents at Stone during our property search all of whom were lovely — George, Laurence, Kelsey and Michael. Everyone was super friendly and patient and made a big effort to not only showcase the properties we were viewing, but also the neighbourhoods, asking us about what were important amenities for us and giving us recommendations of places to explore to get a feel for an area. We ended up feeling very calm and peaceful buying our flat with Stone, largely because of how friendly and relaxed their whole team were.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team!

We had a great experience with Stone. As first-time buyers, we are so glad we had these guys as agents for the purchase of our new home.

Charlie, who helped us find the property was patient and incredibly helpful. He was also flexible and accommodating - with our busy work schedules, this was very important to us. Charlie and Michael, a big thank you for helping us put our offer through, find the right legal and financial advisors and secure our home. You made the process easy for us!

We also want to say a special thank you to Kelsey, who coordinated the process from offer acceptance onwards. An absolute gem! Full of positive energy and patience, empathetic and super helpful. Kelsey was always available via phone or WhatsApp and no question was too big, small or silly for her.

Amazing team, we are hugely grateful to you guys for all the help and support!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Sam G

Amazing experience with Sam G. from the Stone team. Sam is professional & knowledgeable. As a first time buyer, I had millions of questions and Sam was always there to support throughout the process. Thank you!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

We are really pleased with the service Stone provided us with when buying our first home. Michael and Kelsey in particular have been great, very responsive and accommodating of our requests. Michael was always on the other end of the phone when we needed him. Thank you again, we are excited to move into our first home!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Overall Experience

Great help throughout all the process, happy to answer any questions no matter how big or small.

A especially big thank you to Michael and Kelsey for the help all the way through.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience - helpful and friendly team!

My experience with Stone has been nothing short of excellent! Sam has gone over and above in his role as an agent to find me the perfect property and price. He is incredibly approachable and friendly. I really appreciate his resiliency and work ethic.

Also want to give a special shoutout to Kelsey and Michael for their help with the coordination and support throughout the process. Both were always available for questions and clarifications!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very personal experience

Very personal experience. Everyone at Stone took the time to get to know me and match properties to my criteria. They used their expert knowledge in my interest to help me make the best decision possible for me.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

So helpful and brilliant to buy from!

We had such a brilliant process buying from Stone. Charlie was a great agent who helped find our property - he was patient and super helpful with any questions we had. Kelsey was amazing when we had our offer accepted - guiding us through the next stages and helped us through every step with so much patience! We had great communication and regular check-ins right through to completion.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant team to work with!

George, John and Kelsey were extremely helpful in us finding a place that we loved. They were thorough in understanding our requirements and made suggestions accordingly.
While John made our viewing process smoother, Kelsey's support and coordination throughout the process made the sale an enjoyable experience.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Stone Real Estate was incredible

Stone Real Estate was incredible! Laurence, Dennis and Kelsey worked together as a team to support me every step of the way. As a first time home buyer, I had a lot of questions but they were always available to explain the process and provide support. They made the process easy. I highly recommend them to anyone looking to buy a property.

October 23, 2024
Unprompted review

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