Stone the Crows, Dronfield - visited today, as always some lovely products on display. Asked for help from the blonde tanned lady assistant when I couldn’t find the item I wanted to buy on the shelf.... See more
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I love my STAG head candelabra - Stone The Crows have some BEAUTIFUL pieces of functional art. My candelabra arrived within the specified time frame along with being really well packaged. The company... See more
First time using this company, so checked out reviews beforehand. Easy to use website for browsing and placing order. Kept updated on processing of order and received a well packed, timely deliv... See more
Excellent customer service. Very happy with my order. I placed 2 orders one after the other as I l found something else I wanted and without even asking, my 2nd lot of delivery charges were reimbursed... See more
Company details
Written by the company
Welcome to Stone the Crows, the home of characterful designs, beautiful furniture and our signature quirky homeware which you simply won’t find elsewhere!
Contact info
Stone the Crows, Callywhite Lane, S18 2XR, Dronfield, United Kingdom
- 01246 299800
- www.stonethecrowsretail.co.uk
4.4
Excellent
352 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Stone the Crows
Hi Janet! Thank you so much for taking the time to leave a review - we're so pleased you love your order! Look forward to seeing you again soon, Stone the Crows
No returns system
This company has no straightforward returns system, do not reply to emails and has no advertised phone number.
April 11, 2023
Reply from Stone the Crows
Hi Katharine,
We're so sorry it was difficult to get hold of us - that is, of course, never our intention! We can see your order has now been refunded so hopefully that money will have landed back into your account safe and sound now.
Best wishes,
Stone the Crows.
I had to chase this order several times…
I had to chase this order several times and told one item not available yet they never contacted me to inform me of this. Promised a call back and never received one so had to call again. Also delivery not delivered on the date they advised me on the phone. Products are amazing but service needs improvement.
April 8, 2023
Reply from Stone the Crows
Hi there Kate,
Thanks so much for taking the time to leave a review. We're really sorry you didn't have the best experience with us - that is. of course, never the level of customer service we want to achieve! We've taken your feedback on board and hope we can do better next time.
Best wishes,
Stone the Crows
Reply from Stone the Crows
Hi Anthony! Thank you so much for taking the time to leave a review - we're so pleased you love your order! Look forward to seeing you again soon, Stone the Crows
Lovely item arrived well packaged
March 23, 2023
Reply from Stone the Crows
Hi Julie! Thank you so much for taking the time to leave a review - we're so pleased you love your order! Look forward to seeing you again soon, Stone the Crows
Easy to order and quick delivery
Easy to order and quick delivery. The terrarium is superb and was delivered intact. I wish the terrarium had a liner though but other than that its lovely.
March 26, 2023
Prompt delivery and exactly as shown on…
Prompt delivery and exactly as shown on the webpage. Good quality too.
March 30, 2023
Excellent website and attentive customer service.
Ordered and paid for an item that eventually couldn’t find in their warehouse. What a lovely apologetic email I received from Stone The Crows… they couldn’t have been more apologetic and almost immediately refunded me and updated their website. That is excellent customer service !
March 26, 2023
Very impressed
Great products, really happy with the quality and excellent service, the delivery was fast and very satisfactory, I will definitely use them again.
March 15, 2023
Great unique product’s at good prices
March 18, 2023
Lovely website with gorgeous items.
March 16, 2023
Excellent company to deal with
Beautiful Items, very well packaged with super fast delivery and really helpful staff.
March 7, 2023
Lovely item delivered safely
I’m delighted with the Moby Dick whale jug. It arrived quickly and was very well packaged. Thank you Stone the Crows!
March 5, 2023
Excellent customer service despite the…
Excellent customer service despite the order initially going missing.
March 6, 2023
Loved the rustic-look of the vase and…
Loved the rustic-look of the vase and loved the price - it looks way more expensive. Loved it so much, I bought another one.
February 18, 2023
I used to use this company when I had a…
I used to use this company when I had a gift shop and loved the fact you can now buy online. Such reasonable pricing and fast well wrapped item. Thank you
February 28, 2023
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