Stone the Crows Reviews 

352
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Stone the Crows, Dronfield - visited today, as always some lovely products on display. Asked for help from the blonde tanned lady assistant when I couldn’t find the item I wanted to buy on the shelf.... See more

Rated 5 out of 5 stars

I love my STAG head candelabra - Stone The Crows have some BEAUTIFUL pieces of functional art. My candelabra arrived within the specified time frame along with being really well packaged. The company... See more

Rated 5 out of 5 stars

First time using this company, so checked out reviews beforehand. Easy to use website for browsing and placing order. Kept updated on processing of order and received a well packed, timely deliv... See more

Rated 5 out of 5 stars

Excellent customer service. Very happy with my order. I placed 2 orders one after the other as I l found something else I wanted and without even asking, my 2nd lot of delivery charges were reimbursed... See more

Company details

  1. Furniture Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Welcome to Stone the Crows, the home of characterful designs, beautiful furniture and our signature quirky homeware which you simply won’t find elsewhere!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(352)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item received broken in two

Item received broken in two, emailed 3x times and used the contact us page on website with no response has left me with a damaged item.
No contact phone number to call makes it difficult to get a resolution to a problem. Company appears to have poor customer service.

June 22, 2023
Rated 1 out of 5 stars

My vase leaks

My vase leaks! Have had no response to emails to company re refund/ replacement.
Not good customer experience. Total waste of money.

May 24, 2023
Rated 1 out of 5 stars

Unable to fulfill order

Ordered in stock items and paid on the 9 May, received an email on 15 May unable to fulfill my order, full refund will be given no mention of the other item ordered. I purchase many items from the Leamington store, this was the first time on line and the last. I am very disappointed.

May 9, 2023
Rated 5 out of 5 stars

Beautiful bowl !

Everything about this shopping trip was excellent . Easy to navigate website . Quick delivery . Frequent updates re order & delivery . Well wrapped & protected for transportation . Would definately recommend & would shop there again . Thank you

May 1, 2023
Stone the Crows logo

Reply from Stone the Crows

Hi Jan! Thank you so much for taking the time to leave a review - we're so pleased you love your order! Look forward to seeing you again soon, Stone the Crows

Rated 5 out of 5 stars

Very fast and efficient service.

Very fast and efficient service.

Thank you!

April 30, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review - we're so pleased you were happy with the service! Look forward to seeing you again soon, Stone the Crows

Rated 3 out of 5 stars

A lovely brand

I love the website and like the product I bought, but unfortunately the product didn't live up to my expectations, and the collection didn't quite go to plan

April 20, 2023
Rated 5 out of 5 stars

Excellent quality product

Quick delivery, excellent quality

April 25, 2023
Stone the Crows logo

Reply from Stone the Crows

Hi Karen! Thank you so much for taking the time to leave a review - we're so pleased you love your order! Look forward to seeing you again soon, Stone the Crows

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look