Stone the Crows Reviews 

352
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Stone the Crows, Dronfield - visited today, as always some lovely products on display. Asked for help from the blonde tanned lady assistant when I couldn’t find the item I wanted to buy on the shelf.... See more

Rated 5 out of 5 stars

I love my STAG head candelabra - Stone The Crows have some BEAUTIFUL pieces of functional art. My candelabra arrived within the specified time frame along with being really well packaged. The company... See more

Rated 5 out of 5 stars

First time using this company, so checked out reviews beforehand. Easy to use website for browsing and placing order. Kept updated on processing of order and received a well packed, timely deliv... See more

Rated 5 out of 5 stars

Excellent customer service. Very happy with my order. I placed 2 orders one after the other as I l found something else I wanted and without even asking, my 2nd lot of delivery charges were reimbursed... See more

Company details

  1. Furniture Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Welcome to Stone the Crows, the home of characterful designs, beautiful furniture and our signature quirky homeware which you simply won’t find elsewhere!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(352)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely plant pot

Lovely plant pot. Good quality and aesthetics.

August 24, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 3 out of 5 stars

The reason I’ve only given 3 stars is…

The reason I’ve only given 3 stars is because I’ve had no response after nearly two weeks about returning some goods.
The products are great quality,arrived quickly and were well packaged but not the correct size hence needing to return!

August 16, 2023
Stone the Crows logo

Reply from Stone the Crows

Hi there Frances,
Thank you so much for taking the time to leave a review - we're delighted you were happy with your delivery and the quality. We're so sorry to hear you didn't receive your refund quickly, I've taken a look and can see this should now be with you.
Best wishes,
Stone the Crows

Rated 1 out of 5 stars
Stone the Crows logo

Reply from Stone the Crows

Hi there,
We're so sorry your item turned up damaged, of course that's never our intention and we will flag it with our delivery partner, DPD. We have noted your feedback and it will be passed to the team.
Best wishes,
Stone the Crows

Rated 5 out of 5 stars

So happy with our wall sconces

So happy with our wall sconces. Fabulous price, great quality & fast delivery. Thank you so much x

August 12, 2023
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Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 4 out of 5 stars

Quality Products

Excellent products. Exactly as described. Very competitive prices. A delay in dispatch which was due to courier difficulties.

August 1, 2023
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Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order! We're sorry you had some issues with DPD. We hope to see you again!

Rated 1 out of 5 stars

Item turned up in bits

Item turned up in bits! I’m not saying it was your companies fault but it certainly wasn’t packaged very well!
When emailed, I didn’t even get an apology but a generic processing a refund email.
Disappointed!

August 9, 2023
Stone the Crows logo

Reply from Stone the Crows

Hi there,
We're so sorry your item turned up damaged, of course that's never our intention and we will flag it with our delivery partner, DPD. We have noted your feedback and it will be passed to the team.
Best wishes,
Stone the Crows

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. Although an error occurred with my order, it was promptly rectified and my inconvenience was compensated by them allowing me to keep the error product. Awesome communication throughout.

July 31, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your experience with us. We hope to see you again!

Rated 5 out of 5 stars

Excellent service…

Excellent service…items delivered quickly and the silver giraffes are fabulous

July 28, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 5 out of 5 stars

Beautiful placemats

Excellent product and quick delivery,will definitely recommend and use again.

August 4, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 5 out of 5 stars

Brilliant customer service and…

Brilliant customer service and beautiful gift.

August 2, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 5 out of 5 stars

Fantastic shop

Fantastic shop, having very unusual furniture, decor, Art, gifts & so much more at affordable prices. Online deliver to local store was simple & quick. Staff in store are very helpful & friendly. Good experience

July 25, 2023
Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. Ordered and had delivery next day, emails to update delivery etc in between. Item exactly as described and packaged really well. 100% recommend.

July 19, 2023
Rated 1 out of 5 stars

I want to return something

I want to return something, have e mailed twice about what to do & have heard nothing back. Not happy. Quick enough to take my money. Get in hitch NOW

July 17, 2023

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