Stone the Crows Reviews 

352
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Stone the Crows, Dronfield - visited today, as always some lovely products on display. Asked for help from the blonde tanned lady assistant when I couldn’t find the item I wanted to buy on the shelf.... See more

Rated 5 out of 5 stars

I love my STAG head candelabra - Stone The Crows have some BEAUTIFUL pieces of functional art. My candelabra arrived within the specified time frame along with being really well packaged. The company... See more

Rated 5 out of 5 stars

First time using this company, so checked out reviews beforehand. Easy to use website for browsing and placing order. Kept updated on processing of order and received a well packed, timely deliv... See more

Rated 5 out of 5 stars

Excellent customer service. Very happy with my order. I placed 2 orders one after the other as I l found something else I wanted and without even asking, my 2nd lot of delivery charges were reimbursed... See more

Company details

  1. Furniture Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Welcome to Stone the Crows, the home of characterful designs, beautiful furniture and our signature quirky homeware which you simply won’t find elsewhere!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(352)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Easy to order, arrived as expected. Lots of lovely things to choose from - delighted with our purchase. Thank you

October 6, 2023
Rated 5 out of 5 stars

I found these lovely large containers…

I found these lovely large containers for my larder and I am very happy with them.
Unfortunately one got slightly damaged when taking the lid off. I had ordered 6 and the other 5 were ok. I contacted So e the Crows on the Wednesday evening and they came back to me the following morning and a replacement was received on the Friday. Excellent service.

September 26, 2023
Rated 5 out of 5 stars

So happy I found this shop

So happy I found this shop! Bought lots for our new kitchen Love the design It’s beautiful pottery It arrived fast and was packaged excellent Will deffo be buying more to add to all I’ve bought so far Love the mugs!

September 23, 2023
Rated 1 out of 5 stars

Beautiful product but bad customer service and poor communication

Ordered a stunning driftwood fruit bowl and arranged to collect from my local store. Received an email to say item was ready to collect, but when I arrived in store they knew nothing about it and my item was not there. Emailed the Head Office and did not receive any acknowledgment or reply. Went to the store a few days later and the item was there, however, I do not appreciate a wasted journey of 10 miles, waste of my time, waste of fuel and then no acknowledgement or response. Shame because they do some beautiful items online but wouldn’t purchase again due to bad customer service, miscommunication and then lack of communication.

September 7, 2023
Rated 5 out of 5 stars

A very nice gift for a relative

The parcel arrived in good time. It was a gift and has only just been opened when the recipient received it. It was well received.
Thank you.

August 25, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased to hear your recipient was happy with their gift!

Rated 5 out of 5 stars

Unique product

Found the perfect shelf for my kitchen, really unique and as shown in the picture. Arrived quickly with no fuss.

August 28, 2023
Stone the Crows logo

Reply from Stone the Crows

Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!

Rated 1 out of 5 stars

Very bad service

Very bad service. I did not receive an item and I sent multiple emails to the customer support team but no one has replied for more than a month now. I have not yet received the refund or the item.

Order - STC2870

August 1, 2023
Unprompted review
Stone the Crows logo

Reply from Stone the Crows

Hi there Rajib,
We're so sorry you've had trouble with your recent order. We have emailed you about this and are currently awaiting your response. Please get back in touch and we can ensure to sort this out for you!
Best wishes,
Stone the Crows

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look