Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Delivery Service

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend them, to anyone for delivery’s.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery driver

Great delivery driver - rang ahead with a time slot and helped my husband with the large parcel - very helpful - great service

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Clear timescale for delivery & on time.

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” message was very helpful.
Friendly and professional driver with undamaged goods.
Exactly what I wanted.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Careful delivery with great information.

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver, Sunny was pleasant and polite. He delivered my order with care and placed it where I requested. Very impressed.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

I give Stop Start the 👍

Stop Start tracking of my delivery was excellent, they gave me up to the minute timing, and arrived on time. The delivery guy was kind, thoughtful and helpful. So very pleased with Stop Start. Highly recommend.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Everything excellent

The driver arrived on time, parked considerately and showed me the parcels on the vehicle before explaining where he could and could not put them. I asked for them just inside my garage, to which he delivered in a friendly manner, handling the fragile goods carefully.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful experience…

Absolutely wonderful experience ……delivered on time …with a date and approx time of delivery , then on the actual date a final time of arrival …AND they did it ,,,!!!!
Driver was very helpful , considerate and all delivered .

October 2, 2026
Unprompted review

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