Stopwatch Gallery Reviews 159

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

What was ordered was despatched and delivered promptly, no complaints and would order through stopwatch gallery again

Company replied

Rated 5 out of 5 stars

The website had exactly what I was searching for. The seller communicated effectively, and the packaging of the item was excellent. I highly recommend it.

Company replied

Rated 5 out of 5 stars

I came across Stopwatch Gallery via a Google search… I ended up buying 2 pieces in their sale. Super value, great comms from Richard when I queried something, & reasonable delivery turnaround. Richard... See more

Company replied

Rated 5 out of 5 stars

I ran across this gallery when searching for a specific set of art pieces. Given the competitive price compared to others I had found, I placed my order and within a couple weeks the package arrived h... See more

Company replied

Company details

  1. Art Gallery

Information provided by various external sources

Here at Stopwatch Gallery we champion the work of urban, street & guerrilla artists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Good communication

Good communication, well packaged

August 2, 2023
Stopwatch Gallery logo

Reply from Stopwatch Gallery

Dear Dylan,

Many thanks for your Five Star review and recent order!

I am extremely happy the artwork reached you safely.

Look forward to helping you secure more pieces in the future.

Best,

Richard

Rated 5 out of 5 stars

Great item and great service with well…

Great item and great service with well protected delivery 📦

August 6, 2023
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Reply from Stopwatch Gallery

Dear Josh,

Many thanks for your recent order, I am extremely pleased it arrived safely.

I also appreciate your kind words and for taking the time to leave us a Five Star review.

Hope to welcome you back to our online gallery soon.

Best,

Richard

Rated 5 out of 5 stars

Professional

Professional, prompt book delivery.

August 3, 2023
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Reply from Stopwatch Gallery

Dear Andrew,

Thank you for taking the time to leave us a Five-Star review!

I am extremely pleased you are happy with our service and art / art related works.

Look forward to welcoming you back again soon.

Kind regards,



​Richard

Richard D'Silva

Rated 5 out of 5 stars

All around great customer service and…

All around great customer service and the art speaks for itself!

May 15, 2023
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Reply from Stopwatch Gallery

Dear Mr Woods,

Many thanks for your kind words and Five Star review!

I am extremely pleased your order arrived safely and look forward to assisting you with your arty requirements in the not-too-distant future.

Best,

Richard

Rated 5 out of 5 stars

Easy shipping to US

Easy shipping to US. Process was flawless

April 14, 2023
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Reply from Stopwatch Gallery

Dear Max,

Thank you for your recent order and Five Star review!

So pleased your purchase reached you safely and in good time.

Do contact me if I can be of any further assistance at any time.

Sincerely,

Richard

Rated 5 out of 5 stars

One love ❤️

All good ,, one massive love ❤️

March 12, 2023
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Reply from Stopwatch Gallery

Thank you Mr Brook - we do appreciate your support & feedback.

Rated 5 out of 5 stars
Stopwatch Gallery logo

Reply from Stopwatch Gallery

Dear Sir,

You are very kind, thank you for your continued custom and trust in our gallery.

I am extremely pleased that your latest acquisition has found a good home in your collection.

Stay blessed,

Richard



Rated 5 out of 5 stars

Great service and artwork

Great artwork, delivery and service. As good as usual so thank you

November 3, 2022
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Reply from Stopwatch Gallery

Dear Simon,

Thanks so much for your recent order and kind words, we do appreciate your continued support.

Look forward to welcoming you back soon.

Best,

Richard

Rated 5 out of 5 stars

Thé Illusion of Democracy

Very good gallery and Richard is very professional and gives good advice.

August 27, 2022
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Reply from Stopwatch Gallery

Dear Monsieur Duval, Thank you for your kind words, the Five Stars and continued support. We look forward to sourcing more works of art for you in the not too distant future. Paix, Richard

Rated 5 out of 5 stars

The Tee shirt is exactly what I ordered…

The Tee shirt is exactly what I ordered and arrived very quickly.
I love John DOH and I'm delighted to support him and your gallery.
Many thanks
Non.

July 5, 2022
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Reply from Stopwatch Gallery

Dear Non,

Congratulations on leaving our 100th review!

We love getting Five Stars!!

We’re so pleased the t-shirt arrived swiftly and that you’re happy.

Thank you for your continued support.

Best,

Richard

Rated 5 out of 5 stars

Very good.

Very good experience.

June 23, 2022
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Reply from Stopwatch Gallery

Dear Alastair,

Many thanks for taking the time to leave us a Five Star review.

We are thankful that the artwork, which was shipped from the artist direct to you, arrived safely.

Especially given the fragility of the piece!

It is truly a stunning work and one that I also hold in my personal collection.

Do let me know if we can assist with anything moving forward.

Sincerely,

Richard

Rated 5 out of 5 stars

Great service and item.

Excellent communication and prompt service! Would buy from again.

May 12, 2022
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Reply from Stopwatch Gallery

Dear Frances,

Thanks so much for taking time to leave us a Five Star review!

Hope to see you again soon, albeit virtually.

Best,

Richard

Rated 1 out of 5 stars

Thus far I’m yet to receive my…

Thus far I’m yet to receive my purchase; the request for feedback is somewhat premature.

May 1, 2022
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Reply from Stopwatch Gallery

Dear Andrew,

Many thanks for your review.

The artwork should have reached you by the 29th April latest.

We’ve contacted the artist and she will look into the issue further when she returns from vacation on Friday.

Worst case, the piece has been lost by Royal Mail and a replacement will be sent by the artist on Friday / Saturday.

Do let me know if the artwork arrives in the meantime.

Apologies for any inconvenience caused.

Sincerely,

Richard

Rated 5 out of 5 stars
Stopwatch Gallery logo

Reply from Stopwatch Gallery

Dear Mark,

Many thanks for taking the time to leave us a Five Star review!

We are extremely happy your new artworks arrived safely and that you are pleased with them and the service you have received from us.

Look forward to welcoming you back soon.

Sincerely,

Richard

Rated 5 out of 5 stars

Amazing service and even the packaging…

Amazing service and even the packaging had the artists touch on it. I am in love and will be buying again!!!

April 20, 2022
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Reply from Stopwatch Gallery

Dear Cheryl,

Many thanks for your Five Star review!

We’re really pleased the artwork reached you safely and you’re happy with everything.

Looking forward to welcoming you back soon.

Best,

Richard

Rated 5 out of 5 stars

No Sales People

I love it, Picasso. If you’re reading reviews to get a warm and fussy, then go forward and purchase with confidence. The team you are purchasing from are professional, courteous, and effective at communication. Not sales people, but people…people.

April 12, 2022
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Reply from Stopwatch Gallery

Thank you Eric!

We really appreciate your continued support, honest feedback and Five Star review.

I sincerely hope the stunning artwork you purchased brings you many years of happiness.

Best,

Richard

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quality items
Support your Artist’s

April 12, 2022
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Reply from Stopwatch Gallery

Thanks you Norma, really appreciate your kind words and continued support!

Best,

Richard

Rated 5 out of 5 stars

T shirts

Excellent as always

April 5, 2022
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Reply from Stopwatch Gallery

Dear Thomas,

Thank you for leaving us a Five Star review, we really appreciate it!

Looking forward to welcoming you back to our online gallery again soon.

Regards,

Richard

Rated 4 out of 5 stars

We have ordered on the 17th March and…

We have ordered on the 17th March and have up to now not received a email confirmation that the order was shipped or when it will arrive. However the amount of 35£ was taken for the Panda T-shirt we ordered from the website.
Still waiting for it to be sent or getting a email confirmation when it will arrive, was meant as a gift.

At the moment disappointed

Update:
Parcel has arrived on Tuesday and was able to provide the gift, still late but better than never.
In regards to the bounce back I'm surprised honestly and will check with my mail provider gmx.com
Anyways changed my experience to 4stars.

March 25, 2022
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Reply from Stopwatch Gallery

Dear Anwar,

Many thanks for your review.

I do wish you’d contacted me before leaving negative comments.

Allow me to explain..

We are an online art gallery, we are not and do not claim to be Amazon, or to deliver within certain time frames.

However, we do work with a fantastic bunch of artists who do their very best to produce, package and ship their pieces within a reasonable time frame.

You have allowed five working days to receive your item, this may not seem unreasonable and in many cases it isn’t, though it does say on the description of this piece that « .. ** Orders will ship around 24th March 2022 **.. »

If you had mentioned on the order that it was a gift and needed by a certain date, we would have done our very best to make that happen for you, but you did not.

Neither have you telephoned or emailed us to find out the status of your order.

The reason your order confirmation hasn’t been received is because it was rejected by the mail server that services your email account, you may wish to take this up with them.

I expect your order will arrive by Monday latest, I do hope that is in time for the recipient to receive their gift.

Best,

Richard

Update:
Dear Anwar,

I am extremely pleased the artwork arrived on Tuesday, sorry it wasn't in time for the special occasion.

In future please do let us know that the order is a gift, and is needed by a specific date, as we will do our utmost to make that happen.

PS Many thanks for letting us know and for amending your rating - it is greatly appreciated.

Sincerely,


Richard


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