Storage King - Cambridge Reviews 20

Please read the cancellation terms and conditions. I made the mistake to follow a verbal conversation but now I have learnt that is better to follow the print nowadays.
Cambridge Area Manager reviewed my issue and dealt with it the best he could.

Trust issue
Stored there for a while they advised of increase of charges then I noticed they kept increasing the charges without telling me as well would check invoices and notice it’s £5 a month more expensive this month
Gave notice to move out I owes them £44.17 for the last storage fees they tried to take £188.29 from my bank as direct debit an overpayment if £145.12 I had not alternating but to cancel the payment now they want to charge me a bounce fee when the issue is their wrong doing I gave notice before the last invoice was issued they had over a week to alter or issue a credit note

The two members of staff were extremely helpful (Donna and Dave?) and the entire process was handled efficiently and accurately. Highly recommended.

Straightforward booking process. Excellent contact with staff prior to and on the day of commencement. Good access to facility (road works aside). Was actually given a slightly larger storage at no additional cost. Happy with experience so far.

I had an amazing experience with Storage King, and I want to give a special shout-out to Jade at the Cambridge office. Her assistance was simply amazing. The service I received was top-notch, and Jade's professionalism and helpfulness really stood out. I highly recommend Storage King, and I'm grateful for the excellent support I received from Jade

The site is clean and well looked after and staff was lovely and very helpful

The staff at storage king where really good (Donna) who served us was really helpful and good at explaining the set up,,, it’s clean and easy to use and the price was fair having had quotes from others. Would definitely use again.

Great communication from the start. Good information about the place and options. The place feels good, clean and secure.

Very affordable and easy application process.

It was first time when we used self-storage facilities. The registration and payments were very quick, the people who were dealing with our request were very friendly and knowledgeable, and treated us like very special customers. All our question were answered well, which dissolved all our fear of using unknown facilities and made us feel very comfortable. Very good service.

Friendly helpful staff easy to access after hours would recommend storage kings

Really pleased we chose Storage King in Cambridge, the onboarding experience was easy, freindly and so straightforward whilst the store itself is professional and spotlessly clean. Special shout out to Jade who was "over and above". Thaks Jade

Brilliant staff, reliable and accommodating. Jade in particular was very helpful. Would highly recommend to anyone.

All thanks to the receptionist Donna. She took us through the whole procedure: paperwork, showing us around, explanations, encouragement and feeling of security with calmness, efficiency and most of all a smile when you could see how hard it was for her being on her own there. We feel calm ourselves knowing she is there to help us if we need. Brilliant work Donna!

Very helpful and knowledgeable staff, and the whole process ran smoothly.

The staff are very helpful and explained thoroughly how it all worked - a very satisfied customer as we are in between moving!

Great service, lots of helpful advice. Packaging in stock with guidance on what we might need.
Can definitely recommend Storage King 👍

The staff where very helpful with our requirements and made things very easy I would highly recommend this branch.