Storage King - York Reviews 20

TrustScore 4.5 out of 5

4.6

Water Lane, YO30 6PQ York, North Yorkshire, GB


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Rated 5 out of 5 stars

Great service. Chris was very patient and helpful. We basically book a unit at the last minute, but Chris was professional and helped us get it sorted quickly. Thank you.

Company replied

Rated 5 out of 5 stars

Storage King at York is an easy service to use which is all down to their staff. Chris & Hayley have been fantastic, helpful and patient when I’ve asked several questions, nothing is too much trouble... See more

Company replied

Rated 5 out of 5 stars

I have just moved out of Storage King in York and everything from moving in to moving out went extremely smoothly. The booking was easy and even though I arrived with my furniture after the office had... See more

Company replied

Rated 5 out of 5 stars

We hired storage unit and we started moving boxes in realised it was too s.all. very helpful getting bigger storage unit. Nothing too much trouble and very clear explainations

Company replied


Company details

  1. Storage Facility
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Self-Storage Facility
  5. Warehouse

Written by the company

Storage King York, is the perfect student, household or business storage solution. Our facility offers cost-effective and convenient options for customers, with flexible lease agreements and fair pricing. In addition to our self storage units, we offer quality moving supplies and van rental services at our store for added convenience.


Contact info

  • Water Lane, YO30 6PQ, York, North Yorkshire, United Kingdom

  • 01904 238 333

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service. Chris was very patient and helpful. We basically book a unit at the last minute, but Chris was professional and helped us get it sorted quickly. Thank you.

June 6, 2025
Unprompted review
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Reply from Storage King - York

Thank you for your lovely review! We’re chuffed to hear that you received such fantastic service from Chris at our York store.

Rated 5 out of 5 stars

A Big Thank You Storage King York

I have just moved out of Storage King in York and everything from moving in to moving out went extremely smoothly. The booking was easy and even though I arrived with my furniture after the office had closed everything was set up for me to move in with ease. The unit was very clean and I felt my belongings were safe. Communication was great throughout, a big shout out to Natasha who was very friendly efficient and helpful from start to finish. Thanks Natasha and Storage King I would definitely use you again and will recommend you to family and friends.

March 29, 2025
Unprompted review
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Reply from Storage King - York

Thanks for the top review! We’re so happy to hear that you had such a smooth stay and easy experience with Natasha at our York store.

Rated 5 out of 5 stars

Storage King at York is an easy service…

Storage King at York is an easy service to use which is all down to their staff. Chris & Hayley have been fantastic, helpful and patient when I’ve asked several questions, nothing is too much trouble.
Would most definitely recommend and use again.

March 11, 2025
Unprompted review
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Reply from Storage King - York

Your lovely comment and five-star rating for our York store mean the world to us. Thanks for letting us know we’re doing it right!

Rated 5 out of 5 stars

Hayley is super helpful and made the…

Hayley is super helpful and made the whole experience a pleasure

December 17, 2023
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Reply from Storage King - York

Thank you so much for your wonderful review! We’re so happy that you were pleased with the service you received from Hayley.

Rated 4 out of 5 stars

Very flexible at a time when our house…

Very flexible at a time when our house buyer was messing us about and we had to keep changing dates. Staff attentive and helpful.

October 31, 2023
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Reply from Storage King - York

Thanks so much for sharing your experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

Top storage

Staff very friendly and informative, ready to listen to what you need and help you as much as they can to get the right unit.

October 22, 2023
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Reply from Storage King - York

Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our York store.

Rated 5 out of 5 stars

Very helpful

We hired storage unit and we started moving boxes in realised it was too s.all. very helpful getting bigger storage unit. Nothing too much trouble and very clear explainations

October 2, 2023
Storage King - York logo

Reply from Storage King - York

Thank you so much for taking the time to share your feedback with us. We take pride in knowing our customers are happy with their store experience!

Rated 5 out of 5 stars

Would definitely use again.

Really straightforward but very secure procedures to follow. Fantastic staff, couldn't be lovelier or more helpful, thank you. Would definitely recommend and use again.

September 16, 2023
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Reply from Storage King - York

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Smoothly managed

Smoothly managed. Very helpful staff member.

July 23, 2023
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Reply from Storage King - York

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our York store.

Rated 5 out of 5 stars

No hassle experience

No hassle experience, up and running after a short and clear introduction. Easy access 24 hours a day

June 16, 2023
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Reply from Storage King - York

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience!

Rated 5 out of 5 stars

When we arrived the lady showed us to…

When we arrived the lady showed us to our unit and explained everything she was very helpful and polite. I would definitely use storage King again.

June 27, 2023
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Reply from Storage King - York

Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our York store.

Rated 5 out of 5 stars

Brilliant service from Natasha very…

Brilliant service from Natasha very helpful. Would definitely recommend

July 1, 2023
Storage King - York logo

Reply from Storage King - York

Thank you for the kind rating! We’re so happy that you were pleased with the service you received at our York store.

Rated 5 out of 5 stars

Smooth no problems

Easy to sort out easy to move in friendly staff had no problems

May 7, 2023
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Reply from Storage King - York

Thank you for your kind comment! We are happy to hear that our facility and service was more than satisfactory.

Rated 5 out of 5 stars

As storage facilities go Storage King…

As storage facilities go Storage King is certainly amongst the best in York in terms of quality units, high security and competitive pricing .Hayley and Natasha the girls who are usually the first point of contact here I have always found to be helpful,polite, easy to deal with,very professional, and in my opinion are a real credit to this organisation.

March 31, 2023
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Reply from Storage King - York

Thank you so much for your wonderful review! We know how stressful moving can be so it's great to hear that you had a smooth and pleasant experience thanks to Hayley and Natasha from our York team.

Rated 2 out of 5 stars

Didn't stick to prices verbally agreed…

Didn't stick to prices verbally agreed and went back on offers previously available.
Also failed to communicate with us either through email or phone when they said they would.
Failed to send us a revised bill and charged late fee when we didn't pay on time !

February 21, 2023
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Reply from Storage King - York

Thank you for taking the time to leave a review. We believe that our team has been in contact to resolve your concerns. Should you have any further feedback please contact the store directly.

Rated 5 out of 5 stars

Great service

Very pleasant staff, extremely efficient, warm and friendly service.

February 20, 2023
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Reply from Storage King - York

The team here at York is thrilled to receive such a great rating.

Rated 5 out of 5 stars

House move

Really helpful staff, quick and easy to arrange and flexible start date all of which made it a good experience.

February 18, 2023
Storage King - York logo

Reply from Storage King - York

We're so happy to hear that you had a five-star experience at our York store. Thanks for sharing.

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