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Store First Self Storage - Rushden Reviews 42

TrustScore 4.5 out of 5

4.5

Store First Rushden, Rushden Business Park, NN10 6EN Rushden, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.

Company replied

Rated 5 out of 5 stars

Rented the smallest sized unit for decluttered stuff when my house first went on the market. Very impressed with the whole set up. Easy access, clean and tidy, helpful friendly staff. Unfortunately... See more

Company replied

Rated 5 out of 5 stars

Received a warm welcome when we walked in, and as the conversation progressed the young lady remembered us and was very helpful throughout. She went through everything again, as it was June when I l... See more

Company replied

Rated 5 out of 5 stars

I'm a repeat customer. I'm not joking, it is the best store facility by far in terms of cleanliness and facilities. My only complaint is that there isn't one in Leicester, sort it out Storefirs... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

About Store First Self Storage - Rushden

Written by the company

At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.

Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.

Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.

Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.


Contact info

  • Store First Rushden, Rushden Business Park, NN10 6EN, Rushden, England, United Kingdom

  • 01933 449 449

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Stress free

The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.

June 1, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

It's great to know the team at Rushden made things smooth and stress free for you, especially during a house move which can be a bit of a whirlwind. It’s always good to hear when the process feels easy and the support has been helpful. Thanks again for choosing us!

Rated 5 out of 5 stars

Friendly staff, great access

Friendly staff , good deals and amazing storage space that is easily accessible.

May 4, 2026
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Reply from Store First Self Storage - Rushden

Thank you for the great review for our Rushden store! We're pleased to hear you've found our deals and space amazing and the team have been friendly. Thanks so much for choosing Store First!

Rated 5 out of 5 stars

Excellent personal service with honest…

Excellent personal service with honest and open advice.
I would recommend without hesitation

May 1, 2026
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Reply from Store First Self Storage - Rushden

Thanks for your great feedback on our Store First Rushden site!

We’re really pleased to hear you received excellent personal service and found the advice honest and open, that’s exactly the kind of support we aim to provide. It’s also brilliant to know you’d recommend us without hesitation, that really means a lot.

Rated 5 out of 5 stars

The staff were very helpful and helped…

The staff were very helpful and helped me with what I needed

April 30, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thanks for your kind words! We’re thrilled to hear the staff at Rushden were so helpful and made sure everything went smoothly for you.

Rated 5 out of 5 stars

all good

lovely staff

April 30, 2026
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Reply from Store First Self Storage - Rushden

Thank you for the 5 stars for our Rushden storage! We're thrilled you have found the team lovely and they've been able to help with your storage needs. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Storage locker…

It was easy to sort out and the staff were very helpful.

April 22, 2026
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Reply from Store First Self Storage - Rushden

Thank you for the review for our Rushden store. We pride ourselves on making storage easy for everyone and our teams on hand to help - it's great to know this was the case! Thank you again for choosing Store First.

Rated 5 out of 5 stars

Rushden team always helpful

Chris was very accommodating and resolved my query in next to no time. Thorough communication with full explanation of the required procedures. A pleasure to deal with.

April 15, 2026
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Reply from Store First Self Storage - Rushden

Thanks for the 5 stars for our Rushden storage - we're glad Chris was able to help with your query and explained everything clearly. Thank you for choosing Store First!

Rated 5 out of 5 stars

Every thing went very smoothly

Every thing went very smoothly , lovely pleasant staff ☺️

March 24, 2026
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Reply from Store First Self Storage - Rushden

Thank you for your lovely feedback! We’re so pleased everything went smoothly and that our Rushden staff made a positive impression. Thanks again for choosing Store First!

Rated 5 out of 5 stars

I'm a repeat customer

I'm a repeat customer. I'm not joking, it is the best store facility by far in terms of cleanliness and facilities. My only complaint is that there isn't one in Leicester, sort it out Storefirst.

The staff are so cheerful (obviously being paid too much).

In the sea of bad service that we are used to these days they are a stand out example of how it should be done. Well done Chris and the crew, you must be fed up of me by now but it's highly likely that I'll be back. Sorry.

March 23, 2026
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Reply from Store First Self Storage - Rushden

Thank you for being a loyal customer and for your fantastic review! We’re overjoyed to hear you consider us the best in cleanliness and facilities—that means the world to us. We can only apologise that we don't have a store in Leicester currently!

Chris and the team will be thrilled by your kind words. We’re proud to stand out by delivering service that truly cares.

We could never be fed up with you! Always happy to welcome you back whenever you need us. Thanks again for your wonderful support and sense of humour!

Rated 5 out of 5 stars
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you for your kind words! We’re glad to hear you found our team very helpful and appreciated the clear communication. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Rushden friendly

Friendly helpful staff always on hand if you have a question

February 20, 2026
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Reply from Store First Self Storage - Rushden

Thank you for your kind words! We’re delighted to hear that our staff at Rushden have been friendly and helpful. Your support means a lot to us!

Rated 5 out of 5 stars

All the staff are very polite and very…

All the staff are very polite and very helpful.

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you for the 5 stars for our Rushden storage! We're pleased to hear you've found the team polite and helpful - thank you for choosing to store with us!

Rated 5 out of 5 stars

Great customer service from the team at StoreFirst Rushden

Received a phone call today from the team at Storefirst regarding my payment that was due. Resolved the matter within 3 minutes after clarifying the new card details and confirming postcode on the card.
So rather than letting payment problems arise they proactively contacted me to make sure the payment went through.
Just another example of excellent customer service from the team at Storefirst Rushden. They are all very helpful and friendly, always let me use the meeting room and other facilities, they hold parcels for me that are delivered to the unit; I've been a customer of Storefirst since December 2023 and I'm happy to be associated with such a pleasant team.

February 26, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you so much for your kind and detailed feedback! We’re delighted to hear that our team at Store First Rushden could resolve your payment issue quickly and proactively. Providing excellent customer service is at the heart of what we do, and it’s wonderful to know that our efforts to assist with meeting room access, parcel handling, and overall support have made a positive impact.

We truly value your trust since December 2023 and are proud to have you as part of the Store First community. Thanks again for being such a valued customer!

Rated 5 out of 5 stars

Great service

Received a warm welcome when we walked in, and as the conversation progressed the young lady remembered us and was very helpful throughout. She went through everything again, as it was June when I last had a moving date, which unfortunately fell through.
She explained how things would go on the day, and said if we had any questions or concerns to phone in and they would be answered.
It makes such a difference when you are treated in this way, and the service is the same, whether you phone in, or call into the reception area.

February 21, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you so much for your kind words! 😊 We’re thrilled to hear that our Rushden team provided a warm welcome and consistent, helpful service both in person and over the phone. We understand how important clear communication and support are, especially during moving and storage transitions. It’s wonderful to know that you felt well cared for throughout the process. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Chris and the staff have always been…

Chris and the staff have always been so helpful .. I have used this this company before and would always go back to them. Chris especially is always friendly , helpful.

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you so much for your kind words! We’re thrilled to hear Chris and the team have consistently provided helpful and friendly service. It’s fantastic to know you’d choose us again, and we really appreciate your continued support.

Rated 5 out of 5 stars

Very helpful team!

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thanks so much for the 5 stars for our Rushden store. We’re so pleased you’re happy with your experience!

Rated 5 out of 5 stars

Always a great service for whatever…

Always a great service for whatever your needs may be
Helpful and friendly staff

Recommend to all 5 Star ⭐️

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you so much for your kind words! We’re delighted to hear you’ve had a great experience and that our Rushden team has been helpful and friendly. We really appreciate your recommendation and the 5-star rating!

Rated 5 out of 5 stars

Outstanding place

Outstanding place, very clea, dry, secure and affordable. Chris and team truly do a fabulous job in looking after the place. I would recommend to everyone!

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you so much for your kind words! We’re thrilled to hear you found the Rushden facility clean, dry, secure, and affordable. Chris and the team will be delighted to hear your feedback, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Great value

Great value, representatives were very helpful. Thank you to Gary for explaining all our options

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you for the great review for our Rushden store! We're thrilled to hear you've found the storage to be great value and team have been able to help with your storage neds. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Great communication and staff all…

Great communication and staff all extremely helpful

February 20, 2026
Store First Self Storage - Rushden logo

Reply from Store First Self Storage - Rushden

Thank you for the 5 stars for our Rushden storage! We're glad you feel you've had great communication and the team have been helpful throughout. Thanks again for choosing Store First!

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