Sold by Store First Self Storage
The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.
It's a unit to store things in !
Reply from Store First Self Storage
Thank you for taking the time to leave us a review. We're pleased to hear our storage solution met your needs, and we appreciate you choosing Store First.
Absolutely brilliant branch, the best thing about this branch is hands down the staff they are all amazing and are willing to help you as much as you need. I come back here again and again because of the brilliant service offered by the staff
Reply from Store First Self Storage
Thank you so much for your amazing review! We're thrilled to hear you've had such a positive experience at Store First Burnley. It's especially rewarding to know that our team keeps you coming back! Providing friendly, helpful service is something we take great pride in, and we're so pleased we've been able to make a difference. Thank you for your continued support and recommendation. We look forward to welcoming you back again soon!
I just found that everything was so good. Staff very helpful and friendly. X
Reply from Store First Self Storage
Thank you for the lovely feedback. We're so pleased everything went smoothly and that the team came across as helpful and friendly throughout. Thanks again for choosing Store First Burnley!
My experience has been extremely positive . The team are so friendly and helpful. The facilities are clean . I love the kitchen facilities and the space for remote working is fabulous
Reply from Store First Self Storage
Thank you so much for your fantastic review! We're delighted to hear you've had such a positive experience with our Burnley team. It's great to know our friendly, helpful team, clean facilities, and customer kitchen have all made a difference. We're especially pleased you're enjoying the remote working space too! Thank you for your kind words, and we look forward to continuing to support you.
Staff friendly and very helpful, facilities are clean and convenient. 24 hours access. Great price and a great place to store!
Reply from Store First Self Storage
Thank you for the great review for our Burnley storage. It's great to know that the team have been friendly and helped with your storage needs. We're glad you have found the facilities clean and 24 hour access convenient along with a great price! Thank you for taking the time to leave us a review - it's great to have you as a customer!
Happy with it so far ,only had a week.
Reply from Store First Self Storage
Thanks so much for taking the time to leave us a review - it's great to know you're happy! Thank you again for choosing Store First.
Really good service, super friendly staff - very helpful
Reply from Store First Self Storage
Thank for the great review!
Overall, very good service
Reply from Store First Self Storage
Thank you for taking the time to leave a review - we're glad to hear you've had a 5 star worthy experience and very good service from our Burnley team!
Quick service and easy access
Reply from Store First Self Storage
Thank you for the great review for our Burnley storage - we're pleased to know you've had quick service and enjoyed the easy access. Thanks again for choosing us!
Staff always happy to help & go out of their way to make sure customers are happy. Polite, friendly & always willing to help.
Reply from Store First Self Storage
Thanks so much for the great review for our Burnley store! We're glad to hear the team are always helpful and go out of their way to make customers happy - it's what they do best. Thanks again for choosing us!
Great service, lovely helpful staff and the whole 'looking. booking and paperwork was done in less than twenty minutes. Very impressed.
Reply from Store First Self Storage
Thank you so much for the brilliant review! We're thrilled to hear that our Burnley team looked after you so well and got your booking and paperwork sorted in less than twenty minutes. We know your time is valuable, so we always aim to keep things quick, simple, and stress-free. We really appreciate your recommendation and look forward to seeing you again!
The staff are very approachable and professional. Returning customer. Clean, tidy and secure.
Reply from Store First Self Storage
Thank you for the review! We’re proud to maintain a clean, tidy, and secure environment for our customers in Burnley. Our team works hard to stay approachable and professional, so hearing that from a returning customer means a lot to us. Thanks again for choosing us!
Ì have worked in many varios occupations over the mainly within.managment.levels. Area manager up to Director Operrations and as Operations Director to CEO.of.my.own business. I have never come across such as Dan your manager at Sycamore Park in.Burnley. Brilliant efficient. Polite and helpful certainly knows his stuff. No problems only solutions! The staff reflect all of the above. Good work well done!
Reply from Store First Self Storage
Thank you for your thoughtful feedback from Burnley. We’re pleased to know Dan and the team demonstrated professionalism, efficiency, and a practical approach. Your recognition is truly appreciated.
The manager was brilliant sorted very quickly
Reply from Store First Self Storage
Thank you for the 5 stars all round for our Burnley self storage! We're thrilled to hear the team have been able to get you sorted with your storage very quickly - thanks again for choosing Store First.
Professional service, staff provided several options for my storage needs. Easy check in with a cup of tea. Staff explained how the site works during normal and off peak hours. Plenty of equipment to move items. Would use again, thank you.
Reply from Store First Self Storage
Thank you for your wonderful review! We’re delighted our professional staff could offer you multiple storage options and make your check-in easy and welcoming with a cup of tea to boot. It’s great to hear the site explanations and available equipment made your experience smooth. We look forward to serving you again!
Very easy process to book this. Helpful staff ensuring we got right sized storage unit. Very prompt to reply. Picking our stuff up for no extra cost really helped
Reply from Store First Self Storage
Thank you for the 5 stars all round for our Burnley storage. We're glad the booking process was easy and that our staff could help you find the right storage unit. It’s great to hear that our prompt responses and complimentary pickup service made a difference! Thanks again for choosing Store First.
A quick and easy transaction and the half price offer for 3 months cannot be beaten.
Reply from Store First Self Storage
Thank you for your feedback for our Burnley storage! We’re glad to hear you found the transaction quick and easy, and that you’re enjoying the unbeatable half-price offer for the first 3 months. Thanks again for choosing Store First!
Brilliant service Staff and facilities are great 👍
Reply from Store First Self Storage
Thank you for your fantastic feedback! We’re thrilled to hear you’ve had a brilliant experience with our staff and facilities at Burnley.
Be more clear on price by not telling people that it's 70 a month and then telling us but it's half price for first 3 months of your storage unit as like myself though when I paid and got the lock a unit that the bill I paid there and then was for the 2 month as that's how long I stated I needed it for and not just for, the first month if I ever get another storage unit I will be reading the contract properly and making sure fee is documented and for how long it's running for.
Reply from Store First Self Storage
Thank you for your feedback. We strive to keep our pricing simple and transparent. Storage is billed on a monthly rolling basis, which is clearly outlined in the terms and conditions at the time of signing up. We’re sorry if there was any miscommunication, but this billing structure is standard and designed to offer flexibility.
We always encourage customers to review the contract details to fully understand the terms, and we’re here to help clarify any questions at any time. Your feedback helps us improve how we communicate pricing, and we appreciate you bringing this to our attention.
Great simple set up
Reply from Store First Self Storage
Thank you for your feedback! We’re glad to hear you found the setup great and simple. We’re always here to make things easy for you - thanks again for choosing Store First!
