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The information on this page is based solely on product reviews written by customers of Store First Self Storage via Trustpilot.
Brilliant service Staff and facilities are great 👍
Reply from Store First Self Storage
Thank you for your fantastic feedback! We’re thrilled to hear you’ve had a brilliant experience with our staff and facilities at Burnley.
Be more clear on price by not telling people that it's 70 a month and then telling us but it's half price for first 3 months of your storage unit as like myself though when I paid and got the lock a unit that the bill I paid there and then was for the 2 month as that's how long I stated I needed it for and not just for, the first month if I ever get another storage unit I will be reading the contract properly and making sure fee is documented and for how long it's running for.
Reply from Store First Self Storage
Thank you for your feedback. We strive to keep our pricing simple and transparent. Storage is billed on a monthly rolling basis, which is clearly outlined in the terms and conditions at the time of signing up. We’re sorry if there was any miscommunication, but this billing structure is standard and designed to offer flexibility.
We always encourage customers to review the contract details to fully understand the terms, and we’re here to help clarify any questions at any time. Your feedback helps us improve how we communicate pricing, and we appreciate you bringing this to our attention.
Great simple set up
Reply from Store First Self Storage
Thank you for your feedback! We’re glad to hear you found the setup great and simple. We’re always here to make things easy for you - thanks again for choosing Store First!
Very efficient and professional
Reply from Store First Self Storage
Thank you for the 5 stars for our Burnley self storage, we're thrilled you've had a 5 star experience all round!
Excellent storage facilities spotlessly clean !!
Reply from Store First Self Storage
Thank you for taking the time to leave a review for our Burnley storage facility! We're glad you find the facilities to be excellent and spotless - the team will be thrilled to hear this. Thanks again for choosing Store First!
Great staff well informed and helpful 🙂
Reply from Store First Self Storage
Thank you so much for the kind words for our Burnley team - wonderful to hear you've found them to be well informed and helpful. Thanks again for choosing Store First.
Great service and great staff
Reply from Store First Self Storage
Thanks so much for your kind words! We’re delighted you’ve had a great experience with our team.
The units are provided in a clean, dry and secure area. The staff are pleasant and attentative at all times.
Reply from Store First Self Storage
Thank you for your feedback. We’re glad to hear you found the units clean, dry, and secure, and that the team were pleasant and attentive. If there’s anything we could do to improve your experience further, we’d love to hear your thoughts — your input really helps us keep getting better.
Easy access to motorways and 24 hr access to units which are always maintained well
Reply from Store First Self Storage
Thanks for your feedback! We’re glad to hear the easy motorway access and 24-hour availability have been useful, and that the units are consistently well maintained. We really appreciate you choosing Store First!
Excellent company. We was offered a free van removal, very affordable and safe
Reply from Store First Self Storage
Thank you for taking the time to leave us feedback for our Burnley self storage! We're thrilled to hear you've had a great experience and taken advantage of our free pick ups. If you're ever in need of storage again, we'd love to welcome you back!
First rate service from start to finish. Daniel especially very helpful throughout the whole process. Would definitely recommend this site.
Reply from Store First Self Storage
Thank you for the taking the time to leave us feedback for our Burnley self storage! We're very glad to hear Dan and the team have been helpful throughout - thanks again for the recommendation!
