Store That Reviews 38

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve had a great experience renting a container here for last 2 years. The service is top notch and the staff is incredibly helpful they always go the extra mile to assist with any request. ​The... See more

Company replied

Rated 5 out of 5 stars

I wanted to take a moment to express my sincere gratitude to Store Thaand their fabulous team. For the past several years, the service I have received from Store That has been consistently excelle... See more

Company replied

Rated 5 out of 5 stars

An outstanding, cost-effective service from start to finish. They were incredibly warm and helpful, especially as I had never used this kind of company before. They gave essential advice, and did w... See more

Company replied

Rated 5 out of 5 stars

I have had my storage here for 8 years since 2015. Before I decided this company, I looked around 5 - 6 Self Storage. Among them this Store That is the best price and best location for me. They are al... See more

Company replied

Company details

  1. Warehouse

Written by the company

A family run self-storage facility in the heart of London, Docklands, providing excellent storage solutions and superior customer service


Contact info

4.8

Excellent

TrustScore 5 out of 5

38 reviews

5-star
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Rated 5 out of 5 stars

Easy, safe and friendly

Friendly Staff, good security and an easy experience. Would reccomend!

October 12, 2023
Unprompted review
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Reply from Store That

Thanks for the glowing review Oliver, it was great having you with us. You are welcome back anytime.

Rated 5 out of 5 stars

Friendly and peaceful storage experience

Great experience with StoreThat, very friendly environment and not so busy as with the other larger storage facility.
Richard and Oliver were always helpful.
Will definitely recommend and return if possible in the future.
Store with them for almost a year.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

best storage service in town

best storage service in town. love their service :)

August 31, 2023
Unprompted review
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Reply from Store That

Dear JC, we really appreciate your great comments as well as your repeat custom and we hope to see you again soon. Thanks for storing with us and the best of luck to you. Richard

Rated 5 out of 5 stars

Very safe

Very safe! And very friendly.

August 25, 2023
Unprompted review
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Reply from Store That

Hello Laurent, thank you very much for your comments and 5 star review. We look forward to seeing you again, when you next have a requirement. I am glad to hear you have settled into your new home. Kind regards, Richard

Rated 5 out of 5 stars

Professional and cordial

They are professional, cordial, and actually care about their customers. Their prices are good for the area. I highly recommend using this company

July 20, 2023
Unprompted review
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Reply from Store That

Dear Tosin
It was a pleasure to have you store with us and thank you so much for your lovely review. We wish you the best of luck and hope to see you again in the future. Regards from the team.........Oliver

Rated 5 out of 5 stars

Amazing staff

Amazing staff, spotless facilities, the process of signing up and finishing the contract was smooth. Great location and good value for money. It’s the second time I’ve used store that, highly recommend.

June 14, 2023
Unprompted review
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Reply from Store That

Magda, thank you so much for such a lovely review. You seem to have commented on all areas in which we pride ourselves and we really appreciate it. Hope you make it back for a third stay. Until then, all the very best, Richard

Rated 5 out of 5 stars

The team are very friendly and…

The team are very friendly and cooperative. I would definitely use Store That again if needed.

May 10, 2023
Unprompted review
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Reply from Store That

Hello Denitsa
Thank you for your kind review. I was glad to see that you eventually settled into your new place and I am delighted we were able to assist at a stressful time for you. Wish you health and happiness in your new abode. Richard

Rated 5 out of 5 stars

Great service and storage facility

Very friendly and professional team. Were flexible in keeping the storage facility open after closing at 5pm, to allow us to finish unloading. Convenient location.

February 17, 2023
Unprompted review
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Reply from Store That

Hello Anthony. Was a pleasure to meet you and your crew and to listen to your adventures. Wishing you all the best on your next one and hope to hear some more stories in the not too distant future. Safe travels. Richard

Rated 5 out of 5 stars

I was very happy with every aspect of…

I was very happy with every aspect of my more than a years worth of 20 ft container storage at StoreThat including the 10 star plus customer service the guys give out genuinely . Nothing is too big a task to ask so accommodating and knowledgeable . Its that old school approach to business very refreshing .You know your valuables are in safe Hands .

July 25, 2022
Unprompted review
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Reply from Store That

Thanks for the kind words Brian!
It was a pleasure to work with and get to know you over the past year!
You're always welcome back, should you ever need us again. Best, Dominic.

Rated 5 out of 5 stars

Amazing business built on integrity

Amazing business built on integrity, common sense and incredible customer service! The owner and EVERY member of staff is unbelievable! If you're looking for an authentic customer service run by real, easy-going and caring people you have found the right place!
I am so thankful to all the staff! They're so flexible and refreshingly humane!
Roberta

July 20, 2022
Unprompted review
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Reply from Store That

Thanks for the wonderful words Roberta! We do our best to provide extraordinary customer service, so I'm glad to hear that you've felt this!
All the best, Dominic :)

Rated 5 out of 5 stars

Would highly recommend Store That Self

Would highly recommend Store That Self Storage. I have nothing but praise for this company. The staff were always friendly and very helpful whenever I had questions.
I never had to worry about my processions as the security is very good. The grounds are kept immaculate and I always had easy access to my unit. Would definitely use them again.

June 1, 2022
Unprompted review
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Reply from Store That

Thanks for this amazing review Sylvie! We're glad you had such a positive experience with us :).
If you ever need our services again, we'd be happy to have you back!

Rated 5 out of 5 stars

Great Company & Team.

Great Company & Team.

Store That have been an absolute pleasure to deal with over the past 2 years. Dominic and Richard are always happy to help with any questions/queries that we might have had.

Highly recommend for any storage requirements.

April 21, 2022
Unprompted review
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Reply from Store That

Thanks Lisa! It's been a pleasure for us to work with you and the team.
We're here if ever you need self-storage again :D.

Rated 5 out of 5 stars

This Canary Wharf facility is a must…

This Canary Wharf facility is a must for anybody looking for excellent service from a storage company with heart and soul. We had an excellent experience over our 5 years stay and would highly recommend. The company is still storing our item without charge. They are the BEST in LONDON.

April 13, 2022
Unprompted review
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Reply from Store That

Thanks for the review! We work tirelessly to provide excellent customer service and a well maintained site; I'm glad your experience with this has been a good one!

Rated 5 out of 5 stars

Excellent customer focus.

I stored personal possessions at this facility for over a year. Accessing on almost a monthly basis. There were never any issues; the facility is spotlessly clean and accessible. The facility manager, Dominic, is very helpful and focused on customer service. My move in and move out were greatly assisted by the availability of a team member using a forklift to easily move my belongings in a safe and careful manner. Five stars!

October 22, 2020
Unprompted review
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Reply from Store That

Hi Gerry, thanks so much for the lovely and amazing review! I'm so glad that we were able to help ease the stress of moving for you!
Should you ever be in the area again, please stop in to say hello!
Many thanks - Dominic.

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