Although we had problems with the fire when delivered, in no time at all it was sorted and a replacement arranged for delivery. The fire is now wall mounted in our lounge and has really enhanced it.... See more
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Review summary
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Reviews shaping this summary
I bought a Bio Ethanol stove from them after looking around for a while, apart from a very minor problem on delivery day there service is excellent i didn’t get any updates on delivery times and mid a... See more
The dimplex electric stove was half the price of Argos, was delivered very quickly, faster than the website had said, and to the agreed place. My house wasn't easy to find, but the driver persevered a... See more
Lovely quality. The best delivery service I’ve ever experienced and so well packaged, nothing broken or scratched. Keep up the good work and keep using that courier. The BBQ and unit are being well us... See more
Company details
Written by the company
UK's largest supplier of wood burning stoves, multifuel stoves, log burners, electric stoves, gas stoves, oil stoves, cast iron stoves, woodburners, chimney liners, room heaters and range cookers, range cookers and fireplaces. Along with indoor and outdoor furniture, BBQs, Pizza Ovens, outdoor heating and much more online at discount prices. A Virgin Fast Track 100 company
StovesAreUs
Written by the company
- Free UK Delivery
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses.
- Free Next Day Delivery*
- FREE next day delivery service in England & Wales on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. This service is a 9am - 5pm service.
- Safe and Secure payment options
- All payment options are secured by industrial level security methods. All major cards accepted. Payments are also accepted through PayPal
- 30 Day Money Back
- Feel comfortable in the fact that you can order any of our online products and within 30 days send them back to us if you do not like them, and get a full refund.
- Free Two Man Delivery
- Two man delivery is available on Range Cookers from selected manufacturers. The delivery team will take the product into your property and remove the packaging.
- Showroom
- We're not just an internet company, we're also a bricks and mortar retailer. We have a well-stocked showroom in Huddersfield in Yorkshire with a great selection of products to view.
Free Delivery
Free Mainland UK Delivery
Free delivery available to mainland UK
Contact info
Pennine House, Longbow Close, Huddersfield, United Kingdom
- 01484 940 111
- online@stovesareus.co.uk
- www.stovesareus.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
We are thrilled with the purchase of…
We are thrilled with the purchase of our fire from purchase to delivery the staff were friendly and helpful . Nothing was too much trouble for them well done and a great product.
July 8, 2026
No issues, all went well.
June 30, 2026
Unprompted review
Easy to order
Easy to order, very fast delivery and great product. Only minor gripe is they left the pallet...would have been nice to take that away, but 100% would recommend them based on my first order.
July 8, 2026
Staff were very helpful
Staff were very helpful, Stove came on time and on the date, the plus side is that the Stove was a good price.
July 7, 2026
Amazing service
Amazing service, thank you so much. Ordered on Sunday arrive Tuesday morning.!!!
July 7, 2026
Excellent & fast service
Excellent. High quality product that arrived incredibly fast & seemlessly. Would recommend
July 2, 2026
My barbecue arrived promptly and…
My barbecue arrived promptly and undamaged. It was easy to construct.
July 1, 2026
Very Good service
June 29, 2026
Great service and great compan to deal with
Great service and great company to deal with.
July 2, 2026
I bought a Komado Joe bbq from this…
I bought a Komado Joe bbq from this company and I was so impressed by their customer service, competitive pricing and speedy delivery. I would highly recommend them…
July 2, 2026
Fantastic service
Fantastic service. Great notifications on delivery. Delivered on time and very professional.
July 2, 2026
Quality products ...always packaged…
Quality products ...always packaged well, even items that come by crate.
July 1, 2026
horrendous
baffling to see positive reviews. Placed an order for a fireplace which was advertised as 10-15 days lead time.
After 17, I called to ask about an update. Been told to wait a callback. That never happened. I called again the next day. I was eventually told that the colour I ordered was discontinued and I need to place a new order which is arriving in 3 weeks!!! Excuse me were you not supposed to tell me about the colour discontinuation at the time of ordering? And to tell me the order cannot be fulfilled?! I can't believe how amateurs this bunch are, and they ruined a perfectly nice project overall. Shame! Shouldn't be in business
June 11, 2026
Unprompted review
Reply from StovesAreUs
Good afternoon, thanks for your feedback.
We appreciate you speaking with us today,
We would like to sincerely apologise for the inconvenience and frustration you've experienced. We completely understand how disappointing this situation has been, particularly as you were not informed sooner that the colour you ordered had been discontinued. This falls well below the standard of service we strive to provide, and we are truly sorry for the lack of communication. We are reviewing what happened internally to understand where the process failed and to ensure improvements are made so situations like this are handled more effectively in the future.
Many thanks
StovesAreUs
Great service
Great service, good communication with delivery times etc; quality product. Excellent
July 1, 2026
Comfortable - a great addition to our outdoor space
Very pleased with our new garden furniture.
June 30, 2026
Easy to order on line with prompt and…
Easy to order on line with prompt and timely delivery.
Product was perfect.
Excellent all round.
July 1, 2026
Great service quick delivery thanks
June 30, 2026
Looks stunning
June 30, 2026
BBQube Grill and Heater
From Order to Delivery very quick and impressive, the Packaging was the best i have came across, Delivery Company were great and dropped off in a location of my choice, Stoveareus were very good at keeping me in the loop, right up to Delivery time and Day, did look about in other sites to see the cost for the Outdoor BBQ / Stove, found it was lower than others, overall very Happy with StovesAreUs Service,
Would buy again from StovesAreUs.
June 3, 2026
Everything went to plan.
June 26, 2026
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