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Stowe Family Law - Cheltenham Reviews 

54
TrustScore 5 out of 5

4.8

Clockwise Cheltenham, Festival House, Jessop Ave, GL50 3SH Cheltenham, Gloucestershire, GB


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Rated 5 out of 5 stars

Penny-Jo was a very warm, reassuring person to speak to for a first consultation meeting. I feel like it was a valuable 60 minute consultation, where she made good use of time, making sure everyt... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing. Stowe has helped me with a case that was sensitive throughout. The communication and service I got was absolutely on point and was informed of all sta... See more

Company replied

Rated 5 out of 5 stars

I came to Mercedes with fear on which was the right way to move forward with our business and my personal settlement and pending divorce. Mercedes did not at any time clock watch and allowed me the o... See more

Company replied

Rated 4 out of 5 stars

The solicitor I had helping my case was absolutely amazing. Courtney Rooney took really great care of advising me and helping me with every bit of form needed to be completed properly. She made... See more

Company replied


Company details

  1. Family Law Attorney
  2. Divorce Lawyer
  3. Divorce Service
  4. Law Firm

About Stowe Family Law - Cheltenham

Written by the company

The UK’s largest team of specialist family lawyers

As an award-winning boutique family law firm, we offer expert legal advice on a range of family law matters such as divorce proceedings, negotiating financial settlements and child law disputes. Our experienced divorce solicitors and family lawyers support clients across England and Wales from offices nationwide.

We specialise in all areas of family law, including divorce and dissolution, financial settlements, child arrangements, prenuptial agreements, and cohabitation disputes. Whether your case is straightforward or complex, our experienced solicitors provide clear, practical legal advice tailored to your situation.

At Stowe, we understand that family law issues can be emotionally and financially challenging. Our approach combines legal expertise with empathy, ensuring you feel supported and informed at every stage. We explain your options in plain English, helping you make confident decisions about your future.

Our team is known for handling sensitive matters with care, discretion, and professionalism. Choosing Stowe means having a trusted team by your side, focused on achieving the best possible outcome for you and your family.

Explore our family law services

Family Law Solicitors

Divorce Solicitors

Child Law Solicitors

Financial Settlements

Contact Stowe

Our credentials

Written by the company

Independently recognised family lawyers
We have consistently appeared in The Times Top 200 Law Firms in the UK and are ranked as leading firms in legal directories such as Legal 500 and Chambers & Partners. The majority of our lawyers are Resolution-accredited.

Contact info

  • Clockwise Cheltenham, Festival House, Jessop Ave, GL50 3SH, Cheltenham, Gloucestershire, United Kingdom

  • 03300412992

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

970 reviews in the last 12 months

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Rated 5 out of 5 stars

Initial Strategy Meeting

I recently conducted an Initial Strategy Plan with Madison and can honestly say the experience was professional and informative.

Looking forward to working with her and Stowe moving forward.

August 13, 2026
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

A strong first meeting should leave you feeling informed about the road ahead and confident in the person who will be supporting you.

We are pleased that your Initial Strategy Meeting with Madison provided exactly that experience. It is great to hear that you are looking forward to working with her and the wider Stowe team as your matter progresses.

Thank you for sharing such positive feedback.

Best Wishes
Stowe Family Law

Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing.
Stowe has helped me with a case that was sensitive throughout.

The communication and service I got was absolutely on point and was informed of all stages of the process right up to the final part.

I was informed of the cost estimate before committing which I found very good and made for no surprises.

I would highly recommend Stowe to act for you.

Penni-jo was very practical in all she said and followed what I wanted. She was very professional in the case.

Vicky was absolutely amazing, the care and comfort she provides within cases is absolutely mind blowing.

I’d rate higher than 5 stars if I could!!!

Highly recommend!

July 30, 2026
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Reply from Stowe Family Law - Cheltenham

Thank you for taking the time to share such wonderful feedback. We are delighted to hear that you felt fully supported and kept informed throughout your case, and that the clear cost estimate gave you confidence from the outset.

It is especially lovely to know that Penni-Jo provided practical, professional guidance tailored to your wishes, and that Vicky’s care and reassurance made such a positive difference during a sensitive time. We will be sure to pass your kind words on to them and the wider team.

Thank you for your recommendation, and we wish you all the very best for the future.

Best wishes,
Stowe Family Law

Rated 5 out of 5 stars

Wouldn't hesitate to recommend Mercedes King-Jones…

I cannot recommend Mercedes King-Jones highly enough. From the very first meeting, she was understanding, patient and genuinely empathetic, taking the time to listen without judgement while guiding me through what was an incredibly difficult period.

From having spoken with other lawyers initially, it struck me that what sets Mercedes apart is her ability to see the bigger picture. She understands not only the legal aspects of family matters but also the emotional and practical realities that clients face. She explains everything clearly, making complex issues easy to understand, and always ensures you feel informed and supported throughout the process.

Her advice is refreshingly pragmatic and honest. Rather than simply telling you what you want to hear, Mercedes provided me with realistic guidance, explains the likely outcomes, and helps you make decisions with confidence. I always felt that she had my best interests at heart and that I could trust her judgement completely from the outset.

July 13, 2026
Unprompted review
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Reply from Stowe Family Law - Cheltenham

Thank you for taking the time to share such thoughtful feedback. We are delighted to hear that Mercedes supported you with patience, empathy and professionalism throughout such a difficult period.

It is wonderful to know that her clear explanations, honest and pragmatic advice, and understanding of the wider emotional and practical challenges helped you feel informed and confident in your decisions. We will be sure to pass your kind words on to Mercedes. Thank you for your recommendation, and we wish you all the very best for the future.

Best wishes,
Stowe Family Law

Rated 5 out of 5 stars

Penny-Jo - great session

Penny-Jo was a very warm, reassuring person to speak to for a first consultation meeting.

I feel like it was a valuable 60 minute consultation, where she made good use of time, making sure everything I wanted to understand was answered and doing it in a very caring and empathetic way.

I would wholeheartedly recommend her services, and that of Stowe Family Law.

July 24, 2026
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Thank you for taking the time to share such thoughtful feedback. We are delighted to hear that Penny-Jo made you feel comfortable and reassured during your initial consultation.

It is wonderful to know that she used the time effectively, answered all your questions and provided support with care and empathy. We will be sure to pass your kind words on to Penny-Jo. Thank you for your recommendation, and we wish you all the very best for the future.

Best wishes,
Stowe Family Law

Rated 5 out of 5 stars

Really happy

I just had my online session today, and I am very happy about everything. Very professional, great advice, just what I need at the very painful moment. Really appreciate it.

July 23, 2026
Unprompted review
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Reply from Stowe Family Law - Cheltenham

Thank you for taking the time to share your feedback. We are delighted to hear that your online consultation provided the professional advice and support you needed during such a painful and difficult time.

It is wonderful to know that the session helped you feel reassured and better informed. We truly appreciate your kind words and wish you all the very best for the future.

Best wishes,
Stowe Family Law

Rated 5 out of 5 stars

I came to Mercedes with fear on where…

I came to Mercedes with fear on which was the right way to move forward with our business and my personal settlement and pending divorce.
Mercedes did not at any time clock watch and allowed me the opportunity that I needed to get everything discussed in a timely manner even though we had a set amount of time paid for. She listened and gave me great advice and told me things that I had not expected, good and bad, but in the end turned it around into a positive experience.

July 17, 2026
Unprompted review
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Reply from Stowe Family Law - Cheltenham

Taking the first step in a divorce is often accompanied by uncertainty, especially when both personal and business matters are involved, so we're delighted to hear that Mercedes helped you move forward with greater confidence.

It's wonderful to know that she took the time to fully understand your situation without making you feel rushed. Providing honest, balanced advice, even when it's not always what a client expects to hear, is an important part of helping people make informed decisions. We're so pleased that her guidance turned what began as a daunting experience into a positive one.

Thank you for sharing your experience. We'll be sure to pass your kind words on to Mercedes.

Best Wishes
Stowe Family Law

Rated 5 out of 5 stars

I am so grateful to PJ for her…

I am so grateful to PJ for her incredible support during my divorce. She has handled my case with the utmost professionalism, empathy, and efficiency during a very challenging time. PJ explained complex legal matters clearly and kept me informed at every stage. Her dedication and expert guidance made the entire process much smoother and less stressful. I highly recommend PJ to anyone needing a compassionate and skilled family solicitor!
________________________________________

July 8, 2026
Unprompted review
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Reply from Stowe Family Law - Cheltenham

Your review highlights exactly how valuable compassionate guidance can be during one of life's most challenging experiences.

We're delighted to hear that PJ's professionalism, empathy and clear communication helped make the divorce process feel more manageable. Taking the time to explain complex legal matters in an understandable way while providing consistent support is something we pride ourselves on, and it's wonderful to know that PJ made such a positive difference to your journey.

Thank you for your heartfelt recommendation. We'll be sure to share your lovely feedback with PJ.

Best Wishes
Stowe Family Law

Rated 5 out of 5 stars

Stowe family law experience

Courtney Rooney has been professional, supportive and highly responsive throughout a very difficult period. Her advice has always been clear, pragmatic and commercially minded, and she consistently pushes matters forward to achieve progress rather than allowing unnecessary delay. I’ve particularly appreciated her attention to detail, responsiveness and calm approach under pressure

May 29, 2026
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Reply from Stowe Family Law - Cheltenham

Keeping momentum in a case can be just as important as the legal advice itself, so it’s fantastic to hear how much you valued Courtney’s proactive approach throughout your matter.

Your comments highlight qualities that make a real difference during challenging periods: clear communication, careful attention to detail, and the ability to remain calm and focused when pressures arise. We’re particularly pleased that you felt matters were continually moving forward and that Courtney’s practical advice helped you navigate the process with confidence.

We’ll make sure your kind words are shared with Courtney.

Best Wishes
Stowe Family Law

Rated 5 out of 5 stars

Financial Settlement for Divorce.

Stowe Family Law were very professional with their services, and I felt that my situation was treated with respect and decorum. I am very satisfied with the outcome. Thank you.

April 7, 2026
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Reply from Stowe Family Law - Cheltenham

Thank you for your kind words. We’re pleased to hear you felt supported throughout and that you’re happy with the outcome. Providing a professional, thoughtful service is something we pride ourselves on, so your feedback really means a lot.

Wishing you all the best moving forward.
Stowe Family Law

Rated 5 out of 5 stars

Very supportive and guided me through…

Very supportive and guided me through the whole process.

March 19, 2026
Unprompted review
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Reply from Stowe Family Law - Cheltenham

That’s lovely to hear, thank you. Glad we could be there to guide you through it.

Rated 5 out of 5 stars

FIRST CLASS SERVICE

Both Madison & Cristina were incredibly helpful in what was a very difficult and emotional time for me. Their professionalism and compassion really made the difference and I would highly recommend Stowe Family Law to anyone who requires this kind of service.

February 24, 2026
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Chad,

We're happy to hear that our professionalism and compassion made a difference during a difficult time. Thank you for your recommendation; we appreciate your kind words.

We wish you all the best for the future,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Courtney Rooney

Courtney Rooney, A very professional solicitor who i have had the privileged to represent me and my children. She has been very clear and transparent through this trying journey, and always been able to give honest clear advice, I would highly recommend her to others. During our time together I was even lucky enough to see her promoted, well deserved! I would certainly seek her out again if I need further legal advice. Stowe Family law Thank you for assigning such a true professional to mine and my children's case, and thank you Courtney from (James Darcie & Arthur)

February 9, 2026
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Reply from Stowe Family Law - Cheltenham

Hi James,

We appreciate your kind words. It's wonderful to know the support provided was clear and helpful during such a challenging time. We're so glad you felt well-represented and offer our sincere thanks for your recommendation.

We wish you all the best for the future,
The Stowe Family Law Cheltenham team

Rated 5 out of 5 stars

Outstanding.

The Solicitor who I've had my initial strategy meeting was extremely professional, listened extremely well, very understanding and extremely helpful and informative! Could not recommend Courtney more! Exceptional service and very friendly! Thankyou very much!

January 23, 2026
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Reply from Stowe Family Law - Cheltenham

Hi L,

We're happy to hear that the initial strategy meeting was so helpful and informative! We appreciate your kind words and are so glad you had such a positive experience. Thank you for your feedback!

We wish you all the best for the future,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Very professional and supportive…

Very professional and supportive service.

September 5, 2025
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

HI Danni,

We appreciate your kind words! We're happy to hear that you had a supportive experience with our service.

Wishing you all the best for the future.

Kind regards,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Excellent

Excellent, fast and professional service.

June 30, 2025
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Mr Eaton,

Thank you for your kind words. We’re so pleased to hear you found our service excellent, fast, and professional. It means a lot to us!

Best regards,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

I used Stowe family law for my divorce…

I used Stowe family law for my divorce proceedings. Helen Hanson was the solicitor dealing with my case. I cannot praise Helen enough, she was empathetic, respectful of my concerns and feelings. Helen was always available whereby phone or email. I was never ever left waiting for a response. Using Stowe Family Law was the best decision I made when choosing a firm to act for me. Helen Hanson was amazing and one of the nicest people I’ve actually met in my lifetime. If you’re looking for professionalism along with friendly, true honest people, I strongly recommend you using Stowe Family Law. Simply the best!! Xx

May 23, 2025
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Reply from Stowe Family Law - Cheltenham

Hi Mrs Roberts,

We appreciate your kind words. We're so glad to hear that you had such a positive experience and that our services met your needs during this time. It's wonderful to know that our team's dedication to providing empathetic and responsive support made a difference. Thank you for recommending our firm!

Kind regards,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

My experience of Stowe Family Law…

I have always felt that Stowe Family Law have listened, been patient and helpful throughout my divorce. They have always had my best interests at heart and have given me plenty of information and advice. I would highly recommend them.

January 29, 2025
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Reply from Stowe Family Law - Cheltenham

Hi Teresa,

Thank you for your thoughtful review. We're so pleased to hear that you felt listened to and supported throughout your divorce. Ensuring our clients feel informed and have their best interests protected is our top priority. We truly appreciate your recommendation and wish you all the best for the future.

Kind regards,
The Stowe Family Law Cheltenham team.

Rated 4 out of 5 stars

The solicitor I had helping my case was…

The solicitor I had helping my case was absolutely amazing. Courtney Rooney took really great care of advising me and helping me with every bit of form needed to be completed properly. She made sure I had everything in place and always had my best interest at heart.
A lovely and compassionate person, who always fitted my appointments around my schedule.
The receptionists at the office in Cheltenham also very helpful and welcoming.
So overall a really good solicitors firm.
The only reason I am giving it a 4 star instead of 5 is because although my case was a very easy straight forward divorce case, I found the charges fees to be overly high. And I'm talking about thousands of pounds. So I struggled from that point of view.
But once started I didn't have the energy to shop around.
So yes, a good experience but overly expensive.

January 9, 2025
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Reply from Stowe Family Law - Cheltenham

HI Mrs Ramadasan,

Thank you for sharing your detailed feedback. We are delighted to hear that Courtney provided you with exceptional care, advice, and support throughout your case. It’s wonderful to know her compassionate approach and flexibility made a positive difference during this time. Your kind words about our Cheltenham reception team are also much appreciated.

We acknowledge your concerns regarding fees and understand how financial pressures can add to an already stressful process. At Stowe Family Law, we strive to balance high-quality service with transparency in costs, and we value feedback like yours to help us improve. If you have any further concerns or would like to discuss anything in more detail, please don’t hesitate to reach out. Thank you for trusting us with your case.

Kind regards,
The Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Katy Jordan was absolutly wonderful

Katy Jordan was absolutly wonderful. She was a pleasure to work with. I felt she was really keen to help keep my costs low and if she thought something was just a waste of money or time she would be open to tell me this. I felt she was on my side and really wanted the same as me. I'd highly recommend her.

April 17, 2024
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Reply from Stowe Family Law - Cheltenham

Hi Rebecca,

Thank you for taking the time to share your experience with us. We greatly appreciate your kind words and are thrilled to hear that Katy provided you with exceptional service during your time working together.

At Stowe Family Law, we prioritise our clients' best interests and strive to provide efficient and cost-effective solutions. It's wonderful to hear that Katy demonstrated this commitment by actively working to keep your costs low and offering honest advice when necessary.

Your recommendation means a great deal to us, and we are delighted to have had the opportunity to assist you. Should you ever require further assistance or support in the future, please do not hesitate to reach out.

Kind regards,

The Stowe Family Law Cheltenham team.

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