Banner for Stowe Family Law - Cheltenham

Stowe Family Law - Cheltenham Reviews 

60
TrustScore 5 out of 5

4.8

Clockwise Cheltenham, Festival House, Jessop Ave, GL50 3SH Cheltenham, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had such a positive experience with Stowe Family Law. They were extremely informative, supportive and gave me guidance so I could understand all the options I had and would make me aware of every ou... See more

Company replied

Rated 5 out of 5 stars

Penny-Jo was a very warm, reassuring person to speak to for a first consultation meeting. I feel like it was a valuable 60 minute consultation, where she made good use of time, making sure everyt... See more

Company replied

Rated 4 out of 5 stars

The solicitor I had helping my case was absolutely amazing. Courtney Rooney took really great care of advising me and helping me with every bit of form needed to be completed properly. She made... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing. Stowe has helped me with a case that was sensitive throughout. The communication and service I got was absolutely on point and was informed of all sta... See more

Company replied


Company details

  1. Family Law Attorney
  2. Divorce Lawyer
  3. Divorce Service
  4. Law Firm

About Stowe Family Law - Cheltenham

Written by the company

The UK’s largest team of specialist family lawyers

As an award-winning boutique family law firm, we offer expert legal advice on a range of family law matters such as divorce proceedings, negotiating financial settlements and child law disputes. Our experienced divorce solicitors and family lawyers support clients across England and Wales from offices nationwide.

We specialise in all areas of family law, including divorce and dissolution, financial settlements, child arrangements, prenuptial agreements, and cohabitation disputes. Whether your case is straightforward or complex, our experienced solicitors provide clear, practical legal advice tailored to your situation.

At Stowe, we understand that family law issues can be emotionally and financially challenging. Our approach combines legal expertise with empathy, ensuring you feel supported and informed at every stage. We explain your options in plain English, helping you make confident decisions about your future.

Our team is known for handling sensitive matters with care, discretion, and professionalism. Choosing Stowe means having a trusted team by your side, focused on achieving the best possible outcome for you and your family.

Explore our family law services

Family Law Solicitors

Divorce Solicitors

Child Law Solicitors

Financial Settlements

Contact Stowe

Our credentials

Written by the company

Independently recognised family lawyers
We have consistently appeared in The Times Top 200 Law Firms in the UK and are ranked as leading firms in legal directories such as Legal 500 and Chambers & Partners. The majority of our lawyers are Resolution-accredited.

Contact info

  • Clockwise Cheltenham, Festival House, Jessop Ave, GL50 3SH, Cheltenham, Gloucestershire, United Kingdom

  • 03300412992

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(60)

998 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Lucy was incredibly helpful and efficient when dealing with my international divorce. She was non judgemental, professional and kind. She organised absolutely everything for me and kept me promptly updated through out. If I didn’t understand something she would not hesitate to re explain and reassure. I honestly do not know how I could have gotten through this without her and her team. I am so thankful to them. Highly recommended Stowe family law, they really do look after you!

July 27, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Rozaly, thank you so much for the lovely feedback and glowing recommendation. We are so happy we were able to assist you with your divorce.
We wish you all the best for the future, kindest regards on behalf of Lucy and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Great service and well priced.

Excellent communication, very clear and honest about costs and did everything they could to save me time and money. Responded quickly and gave excellent advice. Highly recommended.

July 22, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Richard, thank you so much for the wonderful feedback and glowing recommendation. We are so happy we were able to assist you with your case.
We wish you all the best for the future, kindest regards on behalf of the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Brilliant result for shared care order involving mental health

Lucy Chandler was absolutely brilliant. She explained the family court process and was very organised and supportive throughout. She obtained the best result for myself and my daughter at court and was clearly efficient in terms of keeping costs to budget - would highly recommend Stowe and Lucy. My case involved a shared care order arrangement where I have bipolar disorder so if your case involves similar issues Stowe and Lucy have the experience in this specialised area of family law.

July 13, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Wendy, thank you so much for your wonderful feedback. We are so pleased that we were able to assist you with your case.
We wish you and your daughter all the best for the future. Best wishes on behalf of Lucy and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

SFL Review

Katy Jordan was extremely helpful and informative in possibly the most stressful time in my life. Throughout the process she was able to keep me well informed of anything that was going on, and at the end of it all, managed to get the exact outcome that i wanted. I would 100% recommend Stowe Family Law.

June 9, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

HI Kris, thank you so much for the wonderful feedback and glowing recommendation. We are so happy we were able to assist you through such a difficult time.
We wish you all the best for the future. Kindest regards on behalf of Katy and the Stowe Family Law Cheltenham office.

Rated 5 out of 5 stars

Excellent team of solicitors very…

Excellent team of solicitors very patient and understanding would recommend them

April 4, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Bryan, thank you so much for the lovely feedback and glowing recommendation. We are so pleased we were able to assist you with your case.
We wish you all the best for the future, best wishes from the Stowe Family Law Cheltenham team.

Rated 3 out of 5 stars

I was exceptionally happy with the…

I was exceptionally happy with the solicitor who represented me (Rachel Fisher) but I am somewhat frustrated that I only asked for 1 document to be reviewed and adapted (which I wrote) and it cost me £1585.20 which I find totally unacceptable.

March 1, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Toby,
We are sorry to hear that you have had a negative experience. We always try to listen carefully and understand the requirements of each client and strive to achieve their desired outcome as cost efficiently as possible. We take client feedback very seriously and would welcome an opportunity to talk this through and understand what we could do better.

Kind regards, the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Zoe Carter

Zoe Carter was fantastic. Zoe fought all the way to the end with our case. Determined, with great communication throughout and went above and beyond to give us her professional expertise and direction.
I left a reputable legal firm in Gloucestershire with whom I wasn’t happy with.
I was recommended Zoe Carter and I never regretted moving to Stowe.
Thankyou Zoe Carter.

February 14, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Deyon, thank you so much for the wonderful feedback. We are so pleased we were able to assist you with your case.
We wish you all the best for the future. Best wishes on behalf of Zoe and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Very Professional and Efficient

Very professional, efficient and always available.

Divorce is a very unsettling and confusing process. Compounding the issue is the lockdown, causing the HMCTCS services to collapse and turn into shambles.

Zoe Carter who dealt with my child arrangement case assisted me in getting a 50/50 shared care. This means a lot to me.

Amy Langford who dealt with my financial settlement, is very meticulous, grounded and pragmatic in her handling. She arranged an outstanding barrister and we eventually got the financial settlement sorted.

January 17, 2022
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Charlie, thank you so much for the lovely feedback. We are so pleased we were able to assist you through your divorce.
We wish you all the best for the future, best wishes on behalf of Zoe, Amy and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Stowe Family Law - highly recommended

Stowe Family Law, in particular Louise Chipchase and Zoe Carter at the Cheltenham branch have been fantastic. Throughout my case they have both dealt with things in a professional and empathetic manner, offering sound advice and reassurance when needed. The attention to detail was second to none and their drive to achieve the best outcome for the client is exceptional. I would highly recommend both Louise and Zoe

November 29, 2021
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Katie, thank you so much for the lovely feedback and the glowing recommendation for Louise and Zoe.
We are so pleased we were able to assist you with your case.
We wish you all the best for the future. Best wishes on behalf of Louise, Zoe and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Excellent very professional service.

Excellent very professional service.
I am most grateful for the excellent help Stowe Family Law (Cheltenham) have given me.

July 23, 2021
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Chris, thank you so much for the lovely feedback. We are so pleased we were able to assist you with your case.
We wish you all the best for the future. Kind regards on behalf of the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Highly recommended.

I cannot recommend Zoe Carter enough for the help, advice and work done to help me through my divorce. Zoe's experience and knowledge helped me reduce much of my stress during a stressful time and I am very grateful for that.
Zoe's advice was explained well so I always well prepared for the next stage.

April 26, 2021
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

What wonderful feedback! You’re too kind, Liam, thank you. These matters are rarely straightforward, so I’m grateful to have had the chance to help you through this challenging time. You were a pleasure to work with, and I wish you all the best for the future – Warmest regards, Zoe and the Cheltenham family law team.

Rated 5 out of 5 stars

Definitely good solicitors

At the age of 74 I didn't expect to be going to court or needing a solicitor so I was very nervous about the whole thing. I made an appointment to meet Zoe Carter to discuss things and from then on I felt so much better about it. Zoe explained everything I needed to know in a way I understood gave me an idea of the costs and put my mind at rest. If you need a solicitor I would definitely recommend going to see Zoe Carter she is friendly, approachable and so easy to talk to like talking to a friend nothing was too much trouble and she kept me informed every step of the way. thank you Zoe.

March 12, 2021
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Thank you for the fantastic feedback. Family law matters are rarely straightforward, but I’m glad we could support you through this difficult time. We’ll keep doing our best to offer the same great service to all of our clients in Cheltenham – feedback like this helps us to focus on what matters. You were a pleasure to work with, and we wish you all the best for the future – Warmest regards, Zoe and the Cheltenham family law team.

Rated 5 out of 5 stars

I have worked with Zoe Carter of Stowe…

I have worked with Zoe Carter of Stowe Family Law on a number of occasions in relation to Family Law matters. Zoe is friendly, professional and a pleasure to work with.

March 1, 2021
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Mandeep, thank you so much for taking the time to leave us a review; it was a pleasure working with you! Best wishes on behalf of Zoe and the Cheltenham family law team.

Rated 5 out of 5 stars

Recent experiences with Stowe Family Law

Having read positive reviews and experiences of previous clients who had utilised Stowe Family Law, I engaged with Zoe Carter, who specialises in the particular subject matter of family dispute. The reviews were particularly important and invaluable, given that I do not live in the area, as was Zoe's on-line biography that introduced herself. It was through this combination that I decided to engage with Zoe and it was very apparent through our first introductory meeting that Zoe was exactly the representation that I was looking for. Any doubts or anguish were very quickly forgotten as it was apparent that Zoe knew her specialist subject very well and that my case was in excellent and experienced hands. As well as impartial advice and reasoning provided by Zoe, her professional attitude and manner leave little doubt that this long and enduring journey will end in success. Her 'can do' attitude is refreshing and her promises and targets are always met. What is also important is that Zoe is also very approachable and engaging, which are two particular important traits.
The transparency of Stowe Family Law with regards to fees and charges is refreshingly uncomplicated and smooth, and the professional etiquette of the firm leaves me in little doubt that their bona fide reputation is true and well deserved.

February 19, 2021
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Paul, your feedback is fantastic, and it means a lot to the team and me; thank you so much. Family law matters are rarely straightforward, but I’m glad we were able to support you. We’ll keep doing our best to help others in and around Cheltenham – feedback like this allows us to focus on what matters to people. You were a pleasure to work with, and I wish you all the best for the future – Warmest regards, Zoe and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Louise Chipchase - superb!!

have recently been through a divorce and I was recommended to meet Louise when the financial demands of my ex-wife via her solicitor overwhelmed me.
I have never met with anyone who, over the course of one initial meeting managed to calm me and explain the realities which were nowhere near as bad as I thought.
Louise guided me towards a negotiated solution rather than a fight in the courts, even though this route would have been much more lucrative for her firm.
Her knowledge is exemplary and the advice and guidance I received was absolutely superb. The costings were as agreed and I felt Lousie’s expertise were worth every penny.
I would wholeheartedly recommend Louise, if there were 6 stars to give I would!

January 30, 2021
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Steven, what wonderful feedback! Thank you so much for the kind words; it means a lot to me. I’m glad I was able to support you through this - divorce matters are rarely straightforward. You were a pleasure to work with, and I wish you all the best for the future – Warmest regards, Louise and the Stowe Family Law Cheltenham team.

Rated 5 out of 5 stars

Divorce as smooth as it can be

Louise Chipchase dealt with my divorce in a professional and timely manner. Despite the restrictions we have all been working under, I felt Louise and her assistant made me feel nothing was too much trouble, which instilled confidence in how I felt the process was being handled. I would definitely recommend their services.

November 27, 2020
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi Alexander, thank you so much for the kind sentiments and for sharing your feedback with us. I'm glad we were able to support you through your divorce. You were a pleasure to work with and we wish you all the best for the future - Warmest regards, Louise and the Cheltenham team.

Rated 5 out of 5 stars

Trustworthy, knowledgeable & kind

Zoe and the team are true professions. An expert in her field, Zoe is trustworthy and understands the importance of clear and timely communications. The pandemic has not impacted the high quality of service, thank you.

August 14, 2020
Unprompted review
Stowe Family Law - Cheltenham logo

Reply from Stowe Family Law - Cheltenham

Hi there, thank you so much for the kind words and for sharing such wonderful feedback with us. I'm glad we were able to help you with your case. I wish you all the best for the future – Warmest regards, Zoe and the Cheltenham team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look